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Tom Bailey (Margaret Rudd & Associates Inc.)

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Rainmaker
1,664,036
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Phone rings, I answer.  I also text and email very late.  

Sep 17, 2015 12:03 AM
Rainmaker
5,111,821
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Unless in negotiations, I don't answer phones after 7pm, When I'm with a client (listing appointment, listing review, buyer showings, etc.), I don't pick up the phone. I tell all my clients up-front that when I work with them I focus solely on them and that hopefully they will understand there may be times when they call me and I don't answer the phone, because I'm providing the same level of attention and service to another clients as I do to them. I've never had anyone complain.

Sep 16, 2015 11:00 PM
Rainmaker
4,581,785
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Answer when I can.  Don't answer when I can't -- with clients - when I'm sleeping or otherwise engaged.   

Sep 16, 2015 11:59 PM
Rainmaker
4,900,085
Richard Weeks
Dallas, TX
REALTOR®, Broker

If I am with someone I will not answer; otherwise I will answer.

Sep 16, 2015 10:13 PM
Rainer
145,403
Andrzej Niemyjski
Realty One Group - Sun City West, AZ

Would that question include texting because when I'm with a client I'm trying to be very respectful of their time and do not answer any communication unless it pertains to them like scheduling next house showing or things like that

Sep 16, 2015 03:58 PM
Rainmaker
699,277
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

There are times when I just don't feel like answering.

Sep 17, 2015 08:29 AM
Rainmaker
5,876,729
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I NEVER answer my phone with clients, buyers or sitting at the table with a Seller.   If I am waiting for a call with someone very critical, I do ask permission.  That time is for the client.

Sep 17, 2015 05:04 AM
Rainmaker
7,862,265
Roy Kelley
Retired - Gaithersburg, MD

We usually answer the phone when the caller ID shows a known person. 

Sep 17, 2015 12:31 AM
Rainmaker
1,153,794
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

The phone is used from 9am to 9pm, if I am with customers or otherwise cannot answer, a voicemail or text will always be the next best choice. Note that tone alert is usually off in meetings or when face to face.   

Sep 16, 2015 11:54 PM
Rainmaker
1,466,257
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Tom Bailey Answer within reason during business hours and not answer when with a client.

Sep 16, 2015 11:38 PM
Rainmaker
2,375,279
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I answer my phone from 7:30 am to about 9 pm - unless the client is in active negotiations  in which case I will answer later. 

Sep 16, 2015 08:42 PM
Rainmaker
2,538,633
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Tom. It depends on the time of day or if I cam with a client. Clients you are working with, need to know they are priority.

Sep 16, 2015 07:21 PM
Rainmaker
2,759,812
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 Good Thursday morning Tom. I do not answer the phone after 8 o'clock. I do subscribe to the concept of always answer the phone.

Sep 16, 2015 06:03 PM
Rainmaker
784,786
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

When we are not busy, we answer.

Feb 11, 2019 09:24 PM
Ambassador
6,415,769
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I answer when I can.

Aug 19, 2018 09:42 PM
Rainmaker
631,608
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Wow, I am stunned at the response to this question. Thank you all! I have learned a lot

Sep 17, 2015 10:48 AM
Rainmaker
4,319,773
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Tom Bailey usually, I do answer the call - unless I am at appointment. Of course, not in the middle of the night, though....lol!

Sep 17, 2015 10:04 AM
Rainer
45,957
Andy Madrid
Hawaii Coast Realty, LLC - Kailua-Kona, HI
Expertise, Professionalism, and Service

I usually will answer the phone after 7am and then as late as 10p since I am awake.  I dont answer the phone when I am with a client or at dinner.

Sep 17, 2015 08:38 AM
Rainmaker
891,971
Tamra Lee Ulmer
Arizona Resource Realty - Payson, AZ
NRBA ~FORCE~ Over 1000 REO Assets SOLD!

I usually always answer. I also have assistants to take messages for me if I am tied up in conferences & Meetings.

Sep 17, 2015 06:02 AM
Rainmaker
4,800,132
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

If I'm available, I answer the phone.  

Sep 17, 2015 04:07 AM
Rainer
92,713
Ruth Grainger-Starr
Gold District Realty - Cripple Creek, CO
providing AWESOME real estate adventures

I answer the phone if I can same for texts and emails. If I am with someone phone is on silent. There are sometimes when I am out of service and return voicemails as soon as I can. I have learned to shut the thing off about a half hour before I go to bed so I can get some sleep, I even put it in another room.

Sep 17, 2015 03:10 AM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I usually don't answer after 9:00 or 9:30 in the evening unless I have told a client to call.  I also don't answer before 8:00 a.m.

Sep 17, 2015 02:48 AM
Rainmaker
212,755
Stefan Winter
Real Estate in IL & NV | Owner of Real Estate Web Tech | Daily Vlogger - Las Vegas, NV
Owner - Winter Group & Real Estate Web Tech

8am-6pm you'll get an answer, after that it is not guranteed but most likely you'll still here back or at the latest first thing in the morning.

Sep 17, 2015 02:40 AM
Rainmaker
2,486,205
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

We  answer our phone anytime it rings unless we are sleeping.

Sep 17, 2015 01:44 AM
Rainmaker
5,583,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

if I'm not available to answer, it goes into voice mail and return the call when I AM available....

Sep 16, 2015 11:37 PM
Rainmaker
1,624,653
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

If I have no a good reason( with a client/meeting, or in a shower, or a blocked number or marketing call,  or after hours), I answer the phone. And If I did miss a call, I call back as fast as I can.

Sep 16, 2015 04:41 PM
Rainmaker
825,809
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

If the caller ID shows a marketing company, I never answer. Calls within my area code usually get answered during business hours. If I'm not sure of who the caller is, I may answer or let it go to VM.

Sep 18, 2015 11:05 AM
Rainer
10,977
Interealty Exchange
Interealty Exchange - Miami Beach, FL
best place for condos and apartments to buy.

Its all depends on one's priority. If they want then they can answer it anytime but if they do not then its all upto oneself.

Sep 17, 2015 02:27 PM
Rainer
2,685
Phillip Kochan
MileZip.com - Hereford, OR
Mileage Log Expert Since 2003

I asked everyone in our office this question and we realized we assumed our clients knew when we would answer the phone!  Not a good assumption. So we have a work order to add our 'Call us during these hours' to our MileZip website. :) Thanks Tom!

Sep 17, 2015 12:24 PM