1,664,936
Phone rings, I answer. I also text and email very late.
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Joan Cox
Denver, CO
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John McCormack, CRS
Albuquerque, NM
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
5,117,178
Unless in negotiations, I don't answer phones after 7pm, When I'm with a client (listing appointment, listing review, buyer showings, etc.), I don't pick up the phone. I tell all my clients up-front that when I work with them I focus solely on them and that hopefully they will understand there may be times when they call me and I don't answer the phone, because I'm providing the same level of attention and service to another clients as I do to them. I've never had anyone complain.
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Joan Cox
Denver, CO
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
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John McCormack, CRS
Albuquerque, NM
4,584,596
Answer when I can. Don't answer when I can't -- with clients - when I'm sleeping or otherwise engaged.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
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John McCormack, CRS
Albuquerque, NM
4,907,547
If I am with someone I will not answer; otherwise I will answer.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
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Nina Hollander, Broker
Charlotte, NC
145,403
Would that question include texting because when I'm with a client I'm trying to be very respectful of their time and do not answer any communication unless it pertains to them like scheduling next house showing or things like that
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Roy Kelley
Gaithersburg, MD
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Nina Hollander, Broker
Charlotte, NC
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Tom Bailey
Oak Island, NC
699,277
There are times when I just don't feel like answering.
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John McCormack, CRS
Albuquerque, NM
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Tom Bailey
Oak Island, NC
5,879,826
I NEVER answer my phone with clients, buyers or sitting at the table with a Seller. If I am waiting for a call with someone very critical, I do ask permission. That time is for the client.
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John McCormack, CRS
Albuquerque, NM
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Tom Bailey
Oak Island, NC
7,871,831
We usually answer the phone when the caller ID shows a known person.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
1,153,794
The phone is used from 9am to 9pm, if I am with customers or otherwise cannot answer, a voicemail or text will always be the next best choice. Note that tone alert is usually off in meetings or when face to face.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
1,466,257
Tom Bailey Answer within reason during business hours and not answer when with a client.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
2,380,487
I answer my phone from 7:30 am to about 9 pm - unless the client is in active negotiations in which case I will answer later.
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Tom Bailey
Oak Island, NC
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Roy Kelley
Gaithersburg, MD
2,538,633
Good morning Tom. It depends on the time of day or if I cam with a client. Clients you are working with, need to know they are priority.
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Roy Kelley
Gaithersburg, MD
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Tom Bailey
Oak Island, NC
2,759,862
Good Thursday morning Tom. I do not answer the phone after 8 o'clock. I do subscribe to the concept of always answer the phone.
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Roy Kelley
Gaithersburg, MD
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Tom Bailey
Oak Island, NC
784,786
6,426,155
632,408
Wow, I am stunned at the response to this question. Thank you all! I have learned a lot
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John McCormack, CRS
Albuquerque, NM
4,319,873
Tom Bailey usually, I do answer the call - unless I am at appointment. Of course, not in the middle of the night, though....lol!
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Tom Bailey
Oak Island, NC
45,957
I usually will answer the phone after 7am and then as late as 10p since I am awake. I dont answer the phone when I am with a client or at dinner.
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Tom Bailey
Oak Island, NC
891,971
I usually always answer. I also have assistants to take messages for me if I am tied up in conferences & Meetings.
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Tom Bailey
Oak Island, NC
4,800,132
92,713
I answer the phone if I can same for texts and emails. If I am with someone phone is on silent. There are sometimes when I am out of service and return voicemails as soon as I can. I have learned to shut the thing off about a half hour before I go to bed so I can get some sleep, I even put it in another room.
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Tom Bailey
Oak Island, NC
1,525,616
I usually don't answer after 9:00 or 9:30 in the evening unless I have told a client to call. I also don't answer before 8:00 a.m.
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Tom Bailey
Oak Island, NC
212,755
8am-6pm you'll get an answer, after that it is not guranteed but most likely you'll still here back or at the latest first thing in the morning.
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Tom Bailey
Oak Island, NC
2,487,272
We answer our phone anytime it rings unless we are sleeping.
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Tom Bailey
Oak Island, NC
5,583,328
if I'm not available to answer, it goes into voice mail and return the call when I AM available....
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Roy Kelley
Gaithersburg, MD
1,625,383
If I have no a good reason( with a client/meeting, or in a shower, or a blocked number or marketing call, or after hours), I answer the phone. And If I did miss a call, I call back as fast as I can.
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Tom Bailey
Oak Island, NC
825,809
If the caller ID shows a marketing company, I never answer. Calls within my area code usually get answered during business hours. If I'm not sure of who the caller is, I may answer or let it go to VM.
10,977
Its all depends on one's priority. If they want then they can answer it anytime but if they do not then its all upto oneself.
2,685
I asked everyone in our office this question and we realized we assumed our clients knew when we would answer the phone! Not a good assumption. So we have a work order to add our 'Call us during these hours' to our MileZip website. :) Thanks Tom!