Paul S. Henderson, REALTOR®, CRS, South Puget Sound Washington Agent/Broker! (Fathom Realty Washington LLC)

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Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I won't stay on hold.  To me, the worst invention is Call Waiting.  I remove it off every phone immediately.  Talking away to someone only to have their words obliterated by beeps which prompts you to, in essence to say, Hold on, let me see if someone more important is calling!!  I find that very rude, to put someone on hold rather than finish the conversation and then move on to the VM the other person has the option to leave.

Sep 03, 2015 04:11 AM
The Woodland Team of Texas
The Woodland Companies - Austin, TX
Land Specialists

Have not had this happen.

Dec 24, 2018 01:50 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Depends on the person you are calling.

Jun 30, 2018 11:21 PM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Paul S. Henderson, Realtor, Tacoma Washington I've never had anyone just leave me on hold forever. If it does get to be a while, I will hang up and call back.

Sep 03, 2015 04:27 AM
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

I've never had that happen, Paul. I have been put on hold for far too long though. I don't make cold calls so my experiences with being on hold are generally when I'm trying to get service or information from a large company.

Sep 03, 2015 04:06 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I don't feel like they are trying to get rid of me by putting me on hold. If they don't want to talk, they will not answer.

Dec 25, 2016 06:54 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

if I'm on hold for more than 10 seconds, I hang up...

Sep 03, 2015 10:53 AM
Chris Mamone
Keller Mortgage - Tacoma, WA
Senior Loan Officer

Well thats not a bad song. But I agree I dont like being put on hold. Invest in a headset. I usually do work while I wait for someone in that situation.

Sep 03, 2015 08:02 AM
David M. Dwares
Title Professionals Corp. - Fort Lauderdale, FL
Title guy with a broker license

I tend to annoy people on the phone when I am calling about a problem and feel I am dealing with an unreasonable person on the other end. Usually they just end up disconnecting the call.  I do not use profanity, but I excel at sarcasm.

Now Paul, what do you have against the Bee Gees?

Sep 03, 2015 07:40 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


We just tell the caller, that we will call them back as soon as we finish the call.  I think that is the best way to handle it.  A

Sep 03, 2015 06:09 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

There are reasons for the hold button.

One is the person is very busy.

Another is, the person had a higher ranking person interrupt the current activity.

Another reason is the person has not had a great experience with the one on the other end of the phone and 'HOLD' suggests a cooling off period.

I have found just hitting redial actually works better getting past the queue, however, nothing will help if a caller is rude, abusive and unreasonable.

Sep 03, 2015 05:32 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I haven't had any people doing this to me, Paul.  Though, typically when I call, I will ask them if this is a good time to talk.

Sep 03, 2015 05:04 AM