Only Get Upset When It Can Help When a situation  is out of our  control, getting upset is a total waste and... I don't do upset.      Here's an example:  A closing has to be delayed. The buyer and seller have arranged time off from work. It's the end of the month. Everyone is inconvenienced... from the lender to the title company to the agents to the clients and to all the others who are working on a transaction. That includes movers, family members, baby sitters, employers and  bosses who schedules are disrupted.  When it is out of our control, such as the person who is responsible for a grant approval is just not available, there is nothing to do. Sorry but closing cannot  and will not happen at the planned time. We as agents can not make it close! No matter how angry, sarcastic an... 09/29/2015