The Only Thing Better Than The Tea Was The Customer Service
By Doug Rogers, Your Real Estate Resource!
(RE/MAX Coastal Properties)
Quality customer service in my market is sort of like the Mumps. Rare, but you know it when you see it. Frankly my service expectations were pretty low. I simply needed to run into the store and buy a book on the way home. The evening did not begin on a positive note. On my way into the grocery store I had to navigate through a group of employees smoking near the interest. Nothing screams I don't give a dam like blowing 2nd hand smoke all over the customer. Just a quick jog into the bookstore and my evening shopping would be done. Then I met Shanequia. How do I know her name? She greeted my wife and I as we entered! After making our selections she motioned us over to the snack bar. While other reps tried to hide from us, Shanequia sought us out. And she is an amazing sales person. ...
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