Richie Alan Naggar, agent & author (people first...then business Ran Right Realty )

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Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Wish him well and RUN!!!

Nov 12, 2023 11:57 AM
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I simply let them know we are not a good fit to work together. 

If we are not in alignment, or I am unable for any reason to serve them well, I let them know and wish them all the best. 

If appropriate, I may refer them to another agent. 

Nov 12, 2023 11:40 AM
Rainmaker
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Shayne Stone
HomeSmart - Fulshear, TX
"Your Rock Solid Choice Realtor" RETIRED

If that person didn't answer any questions, how were you able to determine they were a potential & lucrative? Yet qualify them as a Client, where it sounds like they're more of a customer / prospect!!!

 

Nov 12, 2023 02:48 PM
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888,072
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

I had someone like this. I began to doubt they were who they said they were. It was a very odd conversation and they offended about every protected class! I just let them go. 

Nov 12, 2023 01:15 PM
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Kathy Streib
Cypress, TX
Home Stager/Redesign

If you don't want to work with any of the above character traits, I'd make a professional and gracious exit. 

Nov 12, 2023 11:18 AM
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Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

I think you dodged a bullet, Richie Alan Naggar!

NEXT...

Nov 12, 2023 04:25 PM
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Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

He sounds lonely and in need of therapy.

Nov 13, 2023 03:04 AM
Rainmaker
792,559
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

Cut them loose, they are not worth your time or trouble. I had a client like that and I had to tell them that we weren't a good fit and they would probably be happier with a different agent. 

Nov 12, 2023 06:21 PM
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I really have only had a couple of clients that weren't a good fit for me to work with and I just was honest and wished them well.

Nov 12, 2023 05:17 PM
Rainmaker
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Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Managed to leave this person 

 

with feedback on how to future improve which infuriated them.

🤣😂🤣😂🤣😂

HAAAAA BRAVO! 

Person would not answer questions? Told long stories? I just wrote a post about this guy I wonder if it's the same guy!

 

You are much more gracious than I am. I have no interest in a teaching moment with people like that. As far as I'm concerned waste my time GTFO. I shouldn't have to try to have an honest exchange with someone who wants to work with me. They're either in or in the way!

Nov 12, 2023 02:22 PM
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Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It sounds like you handled it well.  It's tough to part from a lucrative client but our mental health is more important than money, haha.

Nov 13, 2023 04:16 AM
Ambassador
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

It was appropriate to move on since the fit was not right.

Nov 12, 2023 07:43 PM
Rainmaker
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Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

I've dumped a few over the years Richie Alan Naggar . No time for aggravation.

Nov 12, 2023 06:55 PM
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Peter Mohylsky, Beach Expert
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

Toxic is bad,  run Ritchie run and live to work another day. 

Nov 12, 2023 05:35 PM
Rainmaker
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Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

You've done what you could I'm sure. Glad that you took your valuable time & decided to spend it with people who would listen & welcome your valuable advice.

Nov 12, 2023 02:07 PM
Rainmaker
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Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I diplomatically lose them. This was not a motivated client. As others have said.... this is not a prospect. This is a suspect.

Nov 13, 2023 04:38 AM
Rainmaker
5,104,857
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Thank you for the opportunity but I have to pass! Answer to there next question "what part of NO don't you understand"?

Nov 13, 2023 03:27 AM
Rainmaker
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Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Had one of those once on the phone, it was way bizarre.  Still in my contacts under "Billionnaire" just in case he called back.  He didn't.  

Nov 12, 2023 04:33 PM
Rainmaker
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Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

Richie Alan Naggar (I love that you pissed him off on departure) the minute they become pig-headed-difficult, I either refer them to an agent I feel can handle them better than I and take a referral fee vs. $0 for firing them. However, if they are an manageable jackass, like the one I just fired in August, I don't refer them because I wouldn't wish them upon anyone I know. I don't mind demanding clients, but rude/stubborn, untrustworthy or uncommitted clients I conduct pest control on.

Nov 13, 2023 09:35 AM
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Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I enjoy a long winded client, as long as the stories are good and the chair is comfortable.

Nov 13, 2023 06:37 AM
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John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Did this "lucrative" client want you to interact with him on on the Whatsapp?

Nov 13, 2023 02:56 PM
Rainmaker
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Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Like you, I pre-emptively fire them, wish them the best, and leave.

Nov 13, 2023 08:50 AM
Rainer
2,605
Marc Smadja
Berkshire Hathaway HomeServices Quebec - West Island, QC
Real estate agent serving Montreal and surrounding

It's always intriguing to encounter a wide array of personalities in the real estate business, and your experience resonates with many of us. In my years as a real estate agent, I've learned that while every client is unique, a successful transaction often hinges on effective communication and mutual respect.

 

From your description, it sounds like this individual may have been unsure or not fully ready to engage in the real estate process. Often, such behaviors can stem from a lack of clarity about what they want, or perhaps even underlying anxieties about the process itself. It's important to remember that as agents, while our role is to guide and advise, it's also to listen and understand where the client is coming from.

 

In situations like this, I've found it helpful to take a step back and reassess my approach. Sometimes, providing space and time can be more effective than trying to steer the conversation in a specific direction. Offering resources, such as market insights or guides to the home buying and selling process, can also help empower clients to feel more confident and involved.

 

However, there's also a point where you have to recognize when a client-agent relationship may not be the right fit. Our time and expertise are valuable, and it's crucial to work with clients who respect that and are willing to engage in a productive partnership.

 

In your case, it sounds like you made a difficult but necessary decision. It's a reminder to all of us in the industry that while we strive to accommodate and assist our clients to the best of our abilities, we also need to set professional boundaries and recognize when a situation is not conducive to a successful outcome.

Nov 14, 2023 06:59 AM
Rainmaker
748,464
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

I have worked through some of the worst situations and made it successfully to a payday.

Nov 13, 2023 09:25 PM
Rainer
322,051
Adam Feinberg
Elegran - Manhattan, NY
NYC Condo, Co-op, and Townhouse Advisor

I get a couple of these types every year. Some I am fairly certain are trying to launder money (I managed compliance training for a large global investment bank- which included Anti-Money Laundering training for all staff). If they are simply too difficult to work with- I let them know that I am not the right agent for them. Life is too short to work with clients that don't align with you. If they are likely doing something criminal (i.e. provided me with a proof of funds bank statement that I recognize as fake) then I will gently hint to them that I am onto the scam. Nothing too elaborate- i.e. it's my job to verify funds and the phone number provided in the statement you provided is not an active phone number at XYZ Bank. Can you provide me with an updated statement?  That sends them running from me fast. Usually there are multiple errors on these statements- so even if they are brave enough to try again- then I get a bit less gentle though I have never needed to do that. 

Nov 13, 2023 08:11 PM
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