259,305
Charles, In your previous question, the member support associate provided an update (see below).
From the billing department associate:
"Hi Charles, thank you for patiently waiting for us to get back on this, and we apologize if it took long. Our billing was able to refund the charges from the 6th of January 'till the 6th of March 2023. However, they were unable to charge your card for an annual subscription due to an issue. Please contact your card company."
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Don Baker
Eatonton, GA
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Lyn Sims
Schaumburg, IL
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Craig Daniels
Staten Island, NY
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Kathleen Daniels, Prob...
San Jose, CA
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Alan May
Evanston, IL
6,393,154
It is beyond time for someone to give you a call and get this worked out.
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Brian L. Sirota, Esq.
Orange, CA
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Andrew Mooers | 207.53...
Houlton, ME
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Dario Ferreira
Attleboro, MA
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Charles Ross - eXp Rea...
Salina, KS
465,398
At this point, they should upgrade you to Rainmaker status and work out the billing after.
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Brian L. Sirota, Esq.
Orange, CA
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Charles Ross - eXp Rea...
Salina, KS
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Dario Ferreira
Attleboro, MA
3,345,091
ActiveRain Member Support is on this. Thank you ARMS.
On a side note, I see from the ARMS comment - there seem to be issues related to Jan 6th ... that only speaks for itself! Clearly, there must be an insurrection in the billing department and it is all 45's fault!
You are more than halfway to a free account. Keep posting Charles Ross - (785)-819-6944
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Eileen Burns 954.483.3912
Fort Lauderdale, FL
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Kathleen Daniels, Prob...
San Jose, CA
5,216,370
Appears you have the attention of ActiveRain Member Support and they have the billing department associate following up. Good luck!
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Kathleen Daniels, Prob...
San Jose, CA
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Brian England
Gilbert, AZ
5,229,939
See ActiveRain Member Support's response, Charles Ross - (785)-819-6944 in order to get to the bottom of this.
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Kathleen Daniels, Prob...
San Jose, CA
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Brian England
Gilbert, AZ
578,768
ActiveRain Member Support thank you for the temporary fix .Yes I see none of my new blogs can go public.It looks like you gave me 150,000,so that the amount you will be taking away.Will my blog be able to go public soon?
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Charles Ross - eXp Rea...
Salina, KS
2,781,153
5,868,472
Goodness, this does sound like the billing department is having issues too!
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Andrew Mooers | 207.53...
Houlton, ME
4,692,955
I am confident that ActiveRain Member Support will get this taken care of for you.
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Kathleen Daniels, Prob...
San Jose, CA
378,517
1,844,271