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3,350,309
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Excellent outstanding service is all that my clients want/expect.  The key to their new home is the Big Bang.  Take care of your clients and they will be loyal to you. Mine certainly are. 

Jul 07, 2022 03:52 PM
Rainmaker
1,325,124
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

First...the buying experience must be satisfactory...better than expectations, in fact. The opinion of the buyer regarding the agent's skill, knowledge, experience level, personality mesh, and more will determine the likelihood of future referrals.

Then, after a nice closing gift, I add the new client to our monthly newsletter mailing list to keep my name in front of them.

And more...

Jul 07, 2022 04:54 PM
Rainmaker
4,180,291
John Pusa
Glendale, CA

Honesty, and excellent professional service are best way to get more clients.

Jul 07, 2022 05:06 PM
Rainmaker
2,785,156
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Many approaches here. I provide a steady customer service flow start to finish. I pay attention to my clients. They get it. Satisfying for all concerned

Jul 07, 2022 03:53 PM
Rainmaker
853,502
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

A smooth process from start to finish filled with education & great communication... THAT's our real value & what they want/need from us.  

Jul 08, 2022 04:40 AM
Rainmaker
1,572,500
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

I give them a gift card to a fancy restaurant in town. 

I live by my mantra:

My task is to help them buy a home.  My job is to have a client for life.

Jul 07, 2022 07:54 PM
Rainmaker
5,243,758
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Many here speak of "customer service"! Summed up well by Kathleen Daniels, Probate & Trust Specialist

Jul 08, 2022 04:12 AM
Rainmaker
1,712,030
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Kathleen Daniels, Probate & Trust Specialist summed it up very nicely. It's all about excellent service and yes, the big bang is the key to their new home.

Jul 08, 2022 05:18 AM
Rainer
3,215
Jan Fogg
Coldwell Banker Bain - Vancouver, WA

I personalize when I can. One of my clients loves D&D and I'll be getting them a wall decoration for their new game room. Personally, I love gift giving so I just want them to be happy but I want them to love it so much that they're telling their friends about it and I'm staying top of mind. 

Jul 07, 2022 10:33 PM
Rainmaker
1,554,237
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

Personalized closing gifts, staying in touch and inviting them to all my client appreciation events. Your service alone is not enough, because good to great service is expected. Go beyond expectation or be mediocre. I like to create WOW!

Jul 08, 2022 10:48 AM
Rainmaker
1,057,254
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

The Big Bang comes at the end of a long fuse. You start excellent out of the gate, you stay excellent throughout, you accomplish your aim. Lather rinse repeat. Happy clients tell good clients about you.

Jul 08, 2022 06:20 AM
Ambassador
3,590,091
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Excellent service before, during and keeping in touch with ones SOI after  the sale for many years is the BIG BANG called Referrals!

Jul 08, 2022 04:29 PM
Rainmaker
5,878,935
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

The BIG BANG is presenting the key to them at closing.   Provide excellent service to them the entire transaction, and they will brag to everyone around them about you.   THAT will bring you more clients.

Jul 08, 2022 06:52 AM
Rainer
195,522
Karen Climer
Demetree School of Real Estate - Orlando, FL
Teaching people to pass the real estate exam

There is  title company here that uses confetti cannons at their closings.  I think it is so hokey.  I guess they think it makes a big bang.  I think it makes them seems childish and out-of-touch with business norms.  Confetti cannons are the norm at a sporting events, weddings, or New Year's Eve party.  They are not the norm at the conclusion of a business transaction.

Make your splash by being professional beyond reproach.

Jul 08, 2022 06:39 AM
Rainmaker
906,812
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

It depends. I sometimes give a gift but not always. I try to make sure and take a photo of them in front of their new home. Especially if they're a first time homebuyer. I also try to make the closing light and fun so they walk out feeling good.

Jul 08, 2022 05:43 AM
Ambassador
6,422,434
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Throw a neighborhood housewarming party.

Jul 08, 2022 04:22 AM
Rainer
381,387
Don Baker
Lane Realty - Eatonton, GA
Lake Sinclair Specialist

I want closing to go off without any big bangs.  Just happy clients.

Jul 09, 2022 09:54 AM
Ambassador
3,140,627
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

I attend every closing in the entire state. One time, I went to Vegas to drive my client to her bank to close with a notary. 

Jul 08, 2022 10:35 AM
Rainmaker
4,964,651
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Make sure I give them more of my business cards and remind them in 30 days I want to do a house warming party for them and I will do all the cooking and they can invite between 20 and 40 people.

 

Jul 08, 2022 09:03 AM