Joan Cox, Denver Real Estate - Selling One Home at a Time (House to Home, Inc.  - Denver Real Estate - 720-231-6373)

Spam prevention
Rainmaker
853,300
Diana Zaccaro
Tropical Beachside brokered by eXp - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

I don't use Animoto but learned the hard way to always use PayPal for sites that auto renew. If they don't accept PayPal, I buy a throwaway VISA for the amount of the charge and if they try to auto renew, they can't.

I had a major problem a couple years ago with a provider pulling the auto renew stunt but luckily the CC that I used had expired so they could not. That was went I went to either PayPal or the throwaway.

 

Jan 08, 2020 11:20 AM
Rainmaker
3,470,887
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Wow.  I have used Animoto in the past but believe it was either a free version or some type of subscription.   Long ago.  You need to be careful and extra vigilant when it comes to "automatic renewals".

Jan 08, 2020 12:36 PM
Rainmaker
1,677,814
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I have not used Animoto Joan Cox but I have had this experience with some website builders and podcast sites. Thanks for the heads-up.

Jan 08, 2020 11:33 AM
Rainmaker
401,698
Susie Kay
Ultima Real Estate - Plano, TX
North Dallas Specialist

Thanks for the warning Joan Cox .  

Jan 08, 2020 04:24 PM
Rainmaker
1,572,255
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

It's good that you let us all know. Not good business practice. Move them to YouTube if you can.

Jan 08, 2020 12:44 PM
Rainmaker
1,160,127
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Never heard of them.

Jan 08, 2020 04:30 PM
Rainmaker
3,270,447
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Well, that's a bummer, Joan. Fortunately I don't use them.

Jan 08, 2020 01:08 PM
Rainmaker
468,161
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

IHATE AUTO-RENEWAL! I try to avoid it at all cost

Jan 08, 2020 07:19 PM
Rainmaker
4,201,836
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

 Talking to my credit card company, they said this happens all the time.   SAD!!

Jan 08, 2020 03:44 PM
Rainmaker
2,886,833
John Pusa
Berkshire Hathaway Home Services Crest - Glendale, CA
Your All Time Realtor With Exceptional Service

Joan Cox thanks for the warning! It is a good policy avoid using credit cards with those services.

Jan 08, 2020 03:29 PM
Rainmaker
1,228,096
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Ugh, thanks for the heads-up, Joan Cox 

Jan 08, 2020 01:09 PM
Ambassador
1,676,264
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Helping you find your way home.

I don't use Animoto (don't honestly even know what it is)... but they are by no means the only company using 'auto renew'... even Realtor.com has been guilty of that.

I make sure that any memberships I join are NOT auto-renew... and I put it in writing in an email.  I will not join ANYthing with auto-renew... that includes my Sirius radio, Sprint, broadband, cable, etc...

Jan 08, 2020 12:09 PM
Ambassador
3,501,220
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

OH wow! I spent last month cancelling several of these 'auto-renew' services that I rarely use and realized I could totally do without!

Animoto is one of them - YouTube is so much easier, is SEO-friendly and is FREE!

Jan 08, 2020 09:06 PM
Rainmaker
32,451
Krista Jenkins, REALTOR®
klm Real Estate - Lubbock, TX
Residential sales and retail & office leasing

Diana Zaccaro , thanks for the tip about using Pay Pal or a prepaid. It is unfortunate that we have to be so hypervigilant about these things.

Jan 08, 2020 05:03 PM
Ambassador
4,440,638
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Thanks for the warning, contact your credit card company and get your money back that way.

Jan 08, 2020 03:41 PM
Rainmaker
1,275,442
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

I do not.  I recommend using Privacy.com cards for companies like this and set them to a one time use.  See my comment on Diana Zaccaro's response for more info on them.

Jan 08, 2020 02:21 PM
Rainmaker
808,761
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

One must be careful about subscriptions as many are auto-renew in the small print

Jan 09, 2020 10:11 AM
Rainmaker
2,842,539
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I'd be contacting my credit company and file a dispute - the charge was not authorized. 

Jan 08, 2020 06:22 PM
Rainmaker
5,174,139
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

 I will check mine now.... 

mine doesn't expire until May.... and I do not have auto renew.... I went through that last time and they reduced what they charged me to a minimal fee....

Jan 08, 2020 04:05 PM
Rainmaker
952,564
Thomas J. Nelson, Realtor e-Pro, CRS, RCS-D, Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

What is Animoto?

Jan 08, 2020 03:07 PM
Ambassador
1,669,237
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I didn't giover the pay one a go so I am sorry it happened to you.

Jan 08, 2020 02:35 PM
Rainmaker
3,412,978
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

If it is autp-remnew it is not for me. They never want to stop even if you do!

Jan 08, 2020 01:36 PM
Rainmaker
4,631,042
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Joan,

I do not use them, and was never impressed by the site.  I would also recommend that you contact your credit card.  A

Jan 08, 2020 01:36 PM
Rainmaker
827,355
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

Thanks for the heads-up.  Good info from others on ways to avoid the auto-renewal maneuver.

Jan 08, 2020 09:47 PM
Rainmaker
5,569,116
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Nope.

Jan 08, 2020 06:07 PM
Ambassador
4,102,247
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Good to know about this, Joan. I use Animoto but was not aware of this new practice.

Jan 08, 2020 05:50 PM
Ambassador
2,369,453
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

That's why I use throw-away credit cards when subscribing to anything that might auto-renew.   See the answer from Diana Zaccaro

Jan 09, 2020 07:17 PM
Rainer
178,507
Don Baker
Lane Realty - Eatonton, GA

I was aware, I read before I click and the auto renewal with a 90 day cancelation notice period was in the fine print.

Jan 09, 2020 07:54 AM
Rainmaker
1,046,320
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

You mean ripoff kit?

Jan 09, 2020 07:24 AM
Rainmaker
729,213
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Too many companies of various ilk have "auto renewal" built in. If I was you, I would make a Yelp post regarding your displeasure with their policy, Joan Cox 

Jan 10, 2020 10:53 PM
Rainer
501,666
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

That is not good. Thanks for the heads up.

Jan 09, 2020 07:36 PM