If I was a consumer (not licensed), registered on a broker's website and a lender phoned me, I would be livid. I didn't give permission for that broker to sell my information. 

However, if they are both marketed on the site on which the consumer registered, there is no problem with them sharing.

Wait. Wha? Lender has access to a broker's CRM? Why?

Broker is allowing lender to cold call leads in their database?

"How To Turn Off Perfectly Decent Leads"

Okay let me tell you . . . I had spoken to the service manager at an auto dealership where I have work done . . . scheduled a service.

NEXT THING I KNOW, I am getting a call from a SALESMAN at the dealership! When you come down for service, can I show you . . . NO! And I think what annoyed me the most is, he called literally MINUTES after I hung up with the service manager. So of course when the call came in, I thought it was him.

I called the service manager and told him don't do me like that! (he didn't do it, the database gets updated and it's visible to anyone in the company).

From then on, he texted me via his personal cell to work with me. And he's becoming a client of mine. LOL

Point is, we want to not feel our info is being 'sold' . . .

So not unethical necessarily but I don't know if it is the most effective way!

Huh? Where is this coming from?

Couple takes on this

A lender at a bank or reputable mortgage bank cannot have an active broker license or sell real estate while having and active NMLS license. Some lenders do both sell real estate and sell loans- thus they could legally have access.  If you have proof of this and the lender has a NMLS license at a reputable place you can file a complaint. 

I have access to better spooky tools  than most Realtors- I can pull all kinds of information if I'm willing to pay for it.  Does that make for closed loans? Nope. Buying leads is not fruitful. Salesforce, Appfolio, Propertybase, Top Producer, Liondesk, Boomtown yada yada whatever doesn't mean I can steal your deals all these companies have a lender partner access to all the online behaviors, shopping, FICO, snoopdog -  what do you care blue man?

Yes, it's unethical and illegal because you would be giving them access to contact people that have not given permission to do so.

How did they get the tool?

Why would that broker let that happen?

There may be a RESPA issue and depending on the Broker's privacy policy another issue if the access isn't disclosed.

I've never come across such a situation. No one has access to my leads and contacts in my CRM, except me. Of course, I never put anyone into a brokerage's CRM... and that is one of the reasons why.

Maybe if they paid for 1/2 the marketing that generated the leads, and leads were notified when they signed up, would be ok??

I would not allow such access. 

WHAT?????   why would one allow that?? it's sleezy.... but those are just my thoughts....

Hmmm, a lender strikes a deal with KaPow CRM and makes this a 'value added' perk for real estate brokers. Brokers can promote to agents, new and old alike, "I'll give you a FREE CRM & we got train'n!"

If ANYONE were to read the TOS and TOU of the online services they use...they would use NONE of them. But no one reads them. So everyone is tracking everyone and adding to the 'deep learning' data bases.

So, Mr Blue Man, the reality is, there's no fix for stupid. 

By the time the broker sees our buyers names they already have a lender in place.

Ridiculous question.

IF Mr Magoo ran the zoo.

Not sure about the ethics or legality of it. Clearly that matters... but it sure is a clever idea.

In the search for more business there is a broad line of doing vs not doing

My contact database is my treasure which I do not share in mass with anyone!

It depends if the agent gave them permision or if they stole them

Unless some confidential information was shared with the lender I see no ethical issue.

Many good responses.

I think Caroline Gerardo gave you the best thought-out answer.

I don't know why a broker would allow that access! There are plenty of ways for lender to find leads, just like agents.

Nina Hollander answered the question...A

I do not think it would be.  

Why is it that the lender has access to the broker's CRM?  Does the same brokerage offer both real estate service and loan service?  

Follow the rules in your state.

I would not give anyone access.  I give lenders a lead only if they are interested in getting Pre Qualified.

I echo many comments here.  Like Debe Maxwell, CRS I would be livid and someone would have some explaining to do. 

A lot of red flags. 

Yes.

How much does the broker get from the lender?

The Broker may do whatever they want with their CRM, but they can't touch mine.

No one besides me has access to my CRM.

It is.