2,402,145
Usually I just never return to that store. I went 10 years without shopping at Target when they screwed me on a warranty.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
John Pusa
Glendale, CA
-
Mary Yonkers
Erie, PA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Peter Testa
Danbury, CT
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
-
Bob Crane
Stevens Point, WI
-
Ron and Alexandra Seigel
Carpinteria, CA
2,221,950
I contact that business directly and express my dissatisfaction.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Mary Yonkers
Erie, PA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Peter Testa
Danbury, CT
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
5,257,583
I would begin by addressing it directly with the vendor.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
John Pusa
Glendale, CA
-
Bob "RealMan" Timm
Minot, ND
-
Mary Yonkers
Erie, PA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Peter Testa
Danbury, CT
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Doug Dawes
Topsfield, MA
-
Kevin J. May
Hobe Sound, FL
4,583,784
I have dealt with the business or organization directly but depending on the severity of the situation additional action may be the next step. So far that hasn't been the case.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
John Pusa
Glendale, CA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Kevin J. May
Hobe Sound, FL
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob Crane
Stevens Point, WI
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Bob "RealMan" Timm
Minot, ND
1,202,422
Depends on the egregiousness of the wronging. I have called our State Atty General on a matter but I don;t usually go that far
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
John Pusa
Glendale, CA
-
Bob "RealMan" Timm
Minot, ND
-
Mary Yonkers
Erie, PA
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Peter Testa
Danbury, CT
-
Michael Jacobs
Pasadena, CA
-
Anthony Acosta - ALLAT...
Atlanta, GA
-
Doug Dawes
Topsfield, MA
5,583,328
that's never happened to me, but if it did, I would deal with it directly....
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Kevin J. May
Hobe Sound, FL
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
2,189,772
I have never have but wouldn't hesitate to do so if I felt it was warranted. Sometimes a letter from an attorney is the best revenge. I did do that once and got immediate... and I mean immediate restitution.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Kevin J. May
Hobe Sound, FL
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Ron and Alexandra Seigel
Carpinteria, CA
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
1,208,441
Is it really worth your time, no is my answer. I talk with my feet and never visit again
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Mary Yonkers
Erie, PA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
5,062,995
The action I would take would depend on the vendor and the situation and if I felt further action was warranted.
Jeff
-
Bob "RealMan" Timm
Minot, ND
-
Kathleen Daniels, Prob...
San Jose, CA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Debe Maxwell, CRS
Charlotte, NC
536,943
I have no had to deal with this, but know some who have.
Talk, Letter and last resort.
-
Bob "RealMan" Timm
Minot, ND
-
Mary Yonkers
Erie, PA
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
-
Debe Maxwell, CRS
Charlotte, NC
-
Kris Collis, Associate...
East Stroudsburg, PA
1,153,794
Whenever I see the words "last resort" I have to laugh because I earned that nickname when friends called me Cape May many years ago. Go to the southern tip of the Jersey Shore and you'll find me there. You could say I'm my own Last Resort!
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Debe Maxwell, CRS
Charlotte, NC
-
Candice A. Donofrio
Fort Mohave, AZ
-
Michael Jacobs
Pasadena, CA
1,057,404
Depends on who and what.
If it was inadvertent, I might let it go. Deliberately disrespectful or negligent, I might not patronize them again.
Malicious, I might threaten to take them to the mattresses, and hope that that threat would be sufficient.
I've taken contractors to the governing board and it's amazing how quickly they become sweet when facing a license suspension while hearing is being scheduled.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Peter Testa
Danbury, CT
-
Doug Dawes
Topsfield, MA
-
Kat Palmiotti
Kalispell, MT
-
Michael Jacobs
Pasadena, CA
5,772,693
Paul,
It has not happened to us. We would deal directly if possible. Then we would weigh the cost of our time and aggravation, and most of the time, we let it go. Peace of mind is worth so much more than being right. A
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Nina Hollander, Broker
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
-
Bob Crane
Stevens Point, WI
4,905,762
Word of mouth or a YELP review.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Lyn Sims
Schaumburg, IL
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
5,115,873
What I do depends on how egregiously I've been wronged.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
-
Kevin J. May
Hobe Sound, FL
2,458,648
It would depend. Do they owe me money? Was it something that was just bad service? Are they a danger? It all depends on the situation.
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
4,180,864
Paul S. Henderson, REALTOR®, CRS I will contact the business, then take further action.
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
-
Doug Dawes
Topsfield, MA
-
Debe Maxwell, CRS
Charlotte, NC
6,423,485
We talk, we forgive, we move on.
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Debe Maxwell, CRS
Charlotte, NC
-
Michael Jacobs
Pasadena, CA
-
Bob Crane
Stevens Point, WI
7,869,880
I have not taken those steps.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Doug Dawes
Topsfield, MA
-
Michael Jacobs
Pasadena, CA
-
Bob Crane
Stevens Point, WI
469,510
I guess that would depend on the situation and the degree that it impacted my family, business or finances negatively and chances of the battle bringing about anything positive. And I would also factor in, is it worth the time and energy to escalate the scene to put the other party's ethics "in"?
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
John Pusa
Glendale, CA
-
Bob "RealMan" Timm
Minot, ND
-
Peter Testa
Danbury, CT
1,093,347
It depends on what type of problem it was and how expensive/extensive. I am such a pacifist that it is rare for me to complain but there were two instances over the last 15 years where I did.
First was when we had tile installed throughout our condo. We worked with a local flooring store that was well known so did not expect any issues. When the installer arrived, he looked at the job and the amount of tile then informed us that he estimated we were short at least 200 sf. A call to the owner resulted in him agreeing to provide the remaining tile at no charge to us since his employee measured wrong. There was no reason to report him to the BBB and it ended well.
We had a bad experience with our former insurance company when we had to file a damage claim. It took way too long to get an adjuster to look at the damage then they dragged their feet processing the claim, etc. Finally, I called the State Insurance Commission's help line (free for residents) and they investigated and got it resolved for us.
-
John Pusa
Glendale, CA
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
-
Anthony Acosta - ALLAT...
Atlanta, GA
759,785
How I handled it would most likely be directly with the vendor. The amount of money involved would certainly play into the size of my reaction.
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
921,504
First I give the opportunity to confess then repent.
Second, if warranted and I have suffered REAL damage, I hire an attorney.
Third, I make it my mission to make them infamous. Just ask NeverEver Bank of Clearwater Florida.(RIP)
I DO NOT play patty-cake by trying to solve the issue inside the sandbox. As we all know, 'assoication' wrist slaps are laughable. It is the same with BBB.
CAUTION: allowing 'association' processes to work to a conclusion could cause the Statute of Limitation to make your choices for you.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
556,536
Life is too short to dwell on the negatives
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
-
Michael Jacobs
Pasadena, CA
1,231,853
Ugh!!!
I suppose it would depend on the circumstances. If it's a restaurant or grocery store I would never go back a second time. My husband boycotts one of the local ice cream stands because the server was rude. (That was probably 5 years ago.)
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
1,847,621
I don't bother with the BBB - no teeth. I go straight to the states attorney. Much better & faster.
Banks to the CFPB.
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
1,554,377
I'm Italian/Irish, I have a big heart and a big trunk, they get to pick how it goes.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Thomas J. Nelson, REAL...
La Jolla, CA
1,506,773
Yes. I have recently as a matter of fact and will continue until it's resolved.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Lyn Sims
Schaumburg, IL
3,140,848
Depends on the situation. A local cleaners - Lee's Cleaners - ruined a $150 jacket and refused to pay damages. The owner accused me of getting breast enhancement while yelling at me and her husband said I had gained weight from the time I dropped it off to when I picked it up. I turned them into the BBB - they got the message LOUD and CLEAR! I still warn people of their business methods.
-
Debe Maxwell, CRS
Charlotte, NC
-
Diana Zaccaro Broker A...
Cocoa Beach, FL
-
Bob "RealMan" Timm
Minot, ND
1,242,204
Cautious enough it has not been a problem. Often you get what you paid for.
Yelp or reviews is a good site to vent your frustration.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Dan & Laurie Pittsenba...
Bellingham, WA
3,416,038
I guess it depends if they owe me money, or just provided a bad service.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
5,244,229
The BBB complaint is a waste of time and energy. If there is a license involved and the error is egregious, I would contact the state licensing board but if you are also a licensee the complaint goes nowhere.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
-
Michael Jacobs
Pasadena, CA
716,529
I call my friend Guido.
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
1,753,413
Paul, in 2008, I drug two CEOs from two major corporations before Congress. They had done something that caused my business to take a hit and they wouldn't correct it. Oh, they did, but only after they had to testify why they didn't act when they realized they made a mistake. One one of other occasion, I had an attorney fired from a major FL law firm for leaving a couple profanity laden voicemails on my voice recorder. I think he thought I'd buckle in fear. He was wrong.
Most small local stuff I just stop giving them my money. I'm not silent about bad service, but I only speak if asked. I did get a local broker fired from Fannie Mae for forging my client's signature on a contract and then swearing he didn't. He did.
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
637,484
Can't remember anything that was big enough for me to get really riled up. I've made some phone calls to straighten some things out, but it was always one-on-one with the person or entity.
-
Bob "RealMan" Timm
Minot, ND
-
Debe Maxwell, CRS
Charlotte, NC
902,368
Fortunately, I have not had to resort to such measures as yet. My first line of defense, after confronting the wrongdoer, would be to boycott the service provider.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
2,785,306
I dont go back....
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
913,938
I depends. Sometimes the person might prefer to remain anonymous.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
3,350,439
It really depends on the level of "wronged". I reported several contractors over the years - one was fined $750 which I thought was a joke. He disputed it which caused a trial of sorts with the State Contractors License Board. I had to appear. He lost big time and the judge slammed him with a $7,500 fine and required him to do other things. It is a time suck for sure.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
4,966,057
I should but I would let it go.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
3,168,134
I have not. I have quietly and privately shared my "who not to use" and reasons why list with friends who were considering hiring someone. And I did post about a bad experience at a local high dollar place the last time their.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
1,728,667
AS Carol Williams wrote. Often filing a grievance with the local board will prove the right result if dealing with a fellow licensee.
-
Debe Maxwell, CRS
Charlotte, NC
-
Bob "RealMan" Timm
Minot, ND
1,325,729
I can't recall the last time that a business with whom I dealt did not right a legitimate wrong.
716,880
I have contacted the licensing board a few times to gather information on whether or not my thoughts are correct - usually have been right. Once confronted with the truth from the licensing boards, the other party usually backs down.
2,195,063