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Rainmaker
5,140,989
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I believe you need to go to support at active rain.

Feb 12, 2019 03:33 AM
Ambassador
5,294,680
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

You can't do it yourself - contact Support@ActiveRain.com and they will take care of that for you.

Feb 11, 2019 08:18 PM
Rainmaker
2,223,454
Anthony Acosta - ALLATLANTAcondos.com
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

support@activerain.com 

Feb 11, 2019 07:18 PM
Ambassador
3,357,289
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

That is one thing we cannot change.  As others have stated, this must be done by support.

Feb 12, 2019 07:56 AM
Rainmaker
1,852,231
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

AR HQ has to do it only. Same with areas you cover.

Feb 12, 2019 05:36 AM
Rainmaker
5,283,641
Wayne Martin
Wayne M Martin - Oswego, IL
Real Estate Broker - Retired

You need to contact suppport. They hold the key!

Feb 12, 2019 04:16 AM
Rainmaker
1,210,706
Doug Dawes
Keller Williams Evolution - 447 Boston Street, Suite #5, Topsfield, MA - Topsfield, MA
Your Personal Realtor®

What Nina Santosuosso & Debe Maxwell, CRS the Charlotte twins (grin) said

Feb 12, 2019 09:03 AM
Ambassador
2,204,740
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Some things you just can't do yourself... Darn!

Feb 12, 2019 05:48 AM
Rainmaker
2,414,891
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

Manny Sanchez I think you have to get help from AR on this one.

Feb 11, 2019 07:15 PM
Rainmaker
1,629,851
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

DM AR support.

Feb 12, 2019 08:32 AM
Rainmaker
4,800,132
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Contact support.

Feb 12, 2019 07:34 AM
Rainmaker
5,773,781
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

You have the answer!

Feb 12, 2019 07:06 AM
Rainmaker
1,344,694
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

As others have said: email support@activerain.com with your request for assistance.

Feb 12, 2019 06:47 AM
Rainmaker
2,206,348
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Dito

Feb 12, 2019 06:10 AM
Rainmaker
5,583,328
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

email support....

Feb 12, 2019 06:02 AM
Rainmaker
7,913,941
Roy Kelley
Retired - Gaithersburg, MD

Request staff assistance.

Feb 12, 2019 03:55 AM
Rainmaker
1,221,682
Peter Mohylsky, Destin BeachPro
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

Good luck, great answers.

Feb 12, 2019 03:51 AM
Rainmaker
4,938,965
Richard Weeks
Dallas, TX
REALTOR®, Broker

Looks like you have your answer.

Feb 12, 2019 03:46 AM
Rainmaker
4,434,177
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

No idea.

Feb 12, 2019 02:58 AM
Ambassador
6,464,866
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Looks like you have some good advice here already Manny.

Feb 11, 2019 09:46 PM
Rainmaker
5,895,142
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Good luck, hope someone in support will help you.

Feb 16, 2019 05:57 AM
Rainer
321,564
Melissa Jackson REALTOR
Trinity Premier Properties - Azle, TX
Helping You Make The Right Move

Great question Manny Sanchez this is something I want to do also

Feb 15, 2019 09:30 PM
Rainmaker
3,986,308
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I do believe that only support can do that

Feb 12, 2019 08:40 PM
Rainmaker
5,001,176
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Check Support @activerain.com

Feb 12, 2019 09:14 AM
Rainmaker
1,511,483
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

You'll need to contact support for that.

Feb 12, 2019 09:14 AM