Paul S.  Henderson, REALTOR®, CRS, Tacoma Washington Agent/Broker & Market Authority! (RE/MAX Northwest.)

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Rainmaker
3,239,955
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

And they gotcha, Paul.

Jan 09, 2019 11:05 AM
Rainmaker
2,972,834
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

As I always said to my grands... life is hard, then you die! Of course, one could die waiting for the cancellation, as well!

Jan 09, 2019 01:19 PM
Ambassador
3,184,627
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

OH my goodness, I've had to stop doing that - the time it takes to cancel has proven to NEVER be worth the 'free' trial!

Jan 09, 2019 01:18 PM
Rainmaker
1,024,102
Anthony Acosta - ALLATLANTACONDOS.COM
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I normally don't sign up for free trials. 

Jan 09, 2019 11:49 AM
Rainmaker
1,277,369
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

No kidding!  Very annoying.  Anything that requires a credit card for a FREE trial gets their window closed out immediately.  ZAP!

Jan 09, 2019 11:00 AM
Ambassador
3,042,373
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

Won't be doing that again...

Jan 09, 2019 10:47 AM
Rainmaker
2,893,538
Richard Weeks
Dallas, TX
REALTOR®, Broker

That is their plan.  I just cancel the credit card when I want to stop one of these.

Jan 09, 2019 10:44 AM
Rainmaker
732,609
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

Funny how things work like that!! Very irritating 

Jan 10, 2019 07:40 AM
Rainmaker
1,563,520
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Yup! That's why I don't do it any more Paul S. Henderson, REALTOR®, CRS .

Jan 09, 2019 05:17 PM
Rainmaker
506,933
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

I found out I can't affort any more free trials.  

 

Jan 09, 2019 04:17 PM
Rainmaker
1,135,084
Joyce Marsh
Regal | Christie's International Real Estate - Orlando, FL
Regional Manager Regal Christie's Int'l Realty

I’ve had too many issues with free trials in the past. I won’t be making that mistake again. 

Jan 09, 2019 02:40 PM
Rainmaker
533,328
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

I avoid those 'free trials' like the plague...

Jan 09, 2019 12:52 PM
Rainmaker
1,403,090
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

That's why I don't sign up for any free trials any more. Can't be bothered trying to remember when to cancel.

Jan 09, 2019 12:52 PM
Rainmaker
1,736,827
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Some companies make it hard to unsubscribe. I think they feel we'll give up since our time is worth more than a $50-100 subscription. They might be right, but it's the principle that makes us stick with it.

Jan 09, 2019 12:32 PM
Ambassador
1,620,179
Alan May
Coldwell Banker Residential - Evanston, IL
Helping you find your way home.

and that's precisely why I don't sign up for free trials...

Jan 09, 2019 11:35 AM
Rainmaker
1,504,846
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Yes. There was another mention of this on our local news about how you might 'think' you cancelled but they keep billing you until eternity. Only thing to do is claim the cards been stolen & get it cancelled.

Jan 09, 2019 10:59 AM
Rainer
235,532
Libby Cousins
Extraordinary Processing - Spokane, WA
Contract Mortgage Processor, licensed in WA

That works exactly as they intend it. Many people will get frustrated and give up or forget and the company gets their money over and over and over...

Jan 09, 2019 10:55 AM
Rainmaker
680,154
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I'm not doing a free trial. If I want the product I will buy it and if I don't I will not. For reasons you have already stated.

Jan 09, 2019 10:51 AM
Rainmaker
791,186
Mel Ahrens, MBA, Kelly Right Real Estate
Kelly Right Real Estate - Hood River, OR
Customized Choices for your Real Estate Needs

Think it might be intentional.  Usually, the ones you don't want to cancel are easy to cancel and vice versa.

Jan 09, 2019 10:46 AM
Rainmaker
798,470
Diana Zaccaro
Tropical Beachside brokered by eXp - Cocoa Beach, FL
"The Accidental Blogger" Cocoa Beach, Florida

I no longer do a "free trial" that requires a credit card and have gone to using throwaway cards online for vendors I have never used before that don't accept PayPal. Once burned, twice shy as my Grandma used to say.

Jan 09, 2019 06:38 PM
Rainmaker
544,226
Steve Higgins
RE/MAX Kelowna - Kelowna, BC

Yes I have! 

Jan 09, 2019 03:31 PM
Rainmaker
522,271
Peter Testa
Nationwide Homes - Danbury, CT
PETER TESTA

Buyer beware

Jan 10, 2019 05:16 AM
Ambassador
906,634
Frank Rubi
Frank Rubi Real Estate, LLC - Metairie, LA
FrankRubiRealEstate.com

I have not signed up for a free trial in a while due to the trouble to get out of the trial. 

Jan 09, 2019 05:35 PM
Rainmaker
382,922
PropertyMinder (AccelerAgent)
PropertyMinder, Inc. - San Jose, CA
Modern Tools for the Modern Agent

As someone who pitches free trials (or test drives), I do my best to FULLY inform prospective clients about the services we do (and do not) provide. Transparency is essential to not just retain clients - but to maintain our integrity and unblemished reptuation. #SpeakTheTruth - Tim

Jan 09, 2019 05:01 PM
Ambassador
4,054,276
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Free trials that require a credit card are not really free, they could more accurately be called TRAPS.

I dont participate in them, and I am glad that you got out of this one.

Jan 09, 2019 01:40 PM
Rainmaker
2,423,755
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Same as bait on a hook....

Jan 09, 2019 11:54 AM
Rainmaker
4,796,451
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

It's the old hook method.

Jan 09, 2019 11:37 AM
Ambassador
1,611,213
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I avoid them.

Jan 09, 2019 11:36 AM
Rainmaker
982,624
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

While visions of dollar signs dance in their heads.

Jan 09, 2019 11:30 AM
Rainmaker
5,263,449
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Yep, many of us have had that experience.

Jan 09, 2019 11:13 AM
Rainmaker
4,311,756
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

We think it is intentional...So now I will only do free trial vithout a credit card, or cancel ahead of time.  A

Jan 09, 2019 10:49 AM
Rainmaker
1,447,513
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL
www.SIBRealty.org 305-931-6931

Oh, yes. 

I don't sign for free trial.

Jan 09, 2019 05:21 PM
Rainmaker
3,763,482
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

I so agree with Michael Jacobs ! Once they get you they don't want to let you go!

Jan 09, 2019 05:15 PM
Rainmaker
650,611
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

"Free" is a word with more than one meaning.

Jan 09, 2019 04:46 PM
Rainmaker
2,702,422
John Pusa
Berkshire Hathaway Home Services Crest - Glendale, CA
Your All Time Realtor With Exceptional Service

Paul S. Henderson, REALTOR®, CRS yes, it did happen to me

Jan 09, 2019 04:20 PM
Rainmaker
2,826,199
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Exactly why I never sign up for a trial on anything.  I either go all out, or not at all

Jan 09, 2019 04:14 PM
Rainmaker
1,525,902
Mike Cooper, GRI
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

I've had that happen a few times. It makes me nervous about free trials. 

Jan 09, 2019 03:29 PM
Ambassador
2,800,816
Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

YUP!!  It's kind of crazy and doesn't make want to do any free trials ever again. Done I say!

Jan 09, 2019 03:26 PM
Rainmaker
132,894
Mike Baltierra
Rise Realty - Eastvale, CA
Full Service at Your Service Realtor-Eastvale CA

That's how they reel you in. I hate it when I forget and then I see a charge on my account.

Jan 10, 2019 06:40 AM
Rainmaker
2,941,290
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Once they have that card, they have you and wont let go

Jan 10, 2019 05:52 AM
Rainmaker
743,252
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

That is why I never surrender my credit card number.

Trials need to be FREE which means no credit card.

Once they get a victim on auto billing they can profitably IGNORE their prey.

And of course the FREE TRIAL need not be connected to resources critical to ones business. Get my point?

I imagine Micky Mouse does a lot of free trials.

Jan 10, 2019 05:07 AM
Rainmaker
71,479
Morgan Taylor
Realtyna - Newark, DE
Realtyna- MLS RETS Integration software & services

but I sure do love a free trial that doesn't require credit card info :) They are hard to find, unfortunately. 

Jan 10, 2019 04:53 AM
Rainmaker
1,505,819
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

That is the secret genius of their marketing plan.... almost like a car salesman that locks you into an office until you sign!

Jan 10, 2019 04:34 AM
Rainer
58,398
Steve Penner
Royal LePage / Moneyledgers Software - Winnipeg, MB
REALTOR / Owner of Moneyledgers

Normaly I like to try before I buy. Although do not like free trials that ask for payment setup etc... Otherwise, in many cases ...yes I actually prefer a free trial.

Jan 09, 2019 07:34 PM
Rainmaker
3,166,161
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Only happened once and I got out of it! What a racket!

Jan 09, 2019 04:07 PM
Rainmaker
4,868,120
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

I don't bother doing that...if I sign up for something, I know it's worthwhile.... 

Jan 09, 2019 01:34 PM
Rainmaker
3,064,372
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I knw what you mean

 

Jan 10, 2019 10:46 AM
Rainmaker
1,210,699
Ryan Huggins - Thousand Oaks, CA
www.HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Yes, the more difficult you make it, the more likely people are to throw their hands up and keep paying.  I'm starting to use disposable credit cards (visa cash cards or Blur privacy cards) for stuff like that.  Load it with a couple bucks for their verification and then cancel the card if you don't like the service.  They can't bill you and they'll be in touch with you to help you cancel.

Jan 10, 2019 09:23 AM
Rainmaker
2,763,264
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Yes.  It often ends up resolved with my credit card company. 
I notice the same with unsubscribe ... many never remove me no matter how many times I unsubscribe. 

Jan 10, 2019 08:46 AM
Rainmaker
4,431,983
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

yes

Jan 10, 2019 06:02 AM
Rainmaker
287,930
Andy Brown-Climer School of Real Estate
The Climer School of Real Estate - Orlando, FL
The Best Real Estate School in Florida

Ha! Yes!!!

Jan 15, 2019 01:58 PM
Rainmaker
4,019,878
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Paul, they do it on purpose, in hopes you WON'T cancel.

Jan 12, 2019 07:17 AM
Rainmaker
1,521,221
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

So very true, and if a credit card is required to use the free trial, we pass.

Jan 11, 2019 07:59 AM
Rainmaker
3,977,611
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I won't do them anymore

Jan 10, 2019 06:04 PM