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Ambassador
2,684,109
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  The words "Listen" and "Silent" contain the same letters.

Aug 16, 2018 07:00 AM
Rainmaker
564,494
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

1.)  Try to really, truly listen to hear the deeper issue that sometimes tends to be buried a bit below the surface.
2.) Acknowledge that I've 'heard' what they shared and try to sum up what I've heard in my own words.
3.)  Listen to their response
4.) Repeat steps 1-3 if necessary
3.)  Discuss - Calmly.

Aug 16, 2018 07:19 AM
Rainmaker
1,052,211
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Just remember the one who gets the last word loses.

"Would you rather be right or would you rather be happy if given the choice?"

In 5,000 years, will anybody care? Who will even be here except cockroaches and Cher!

Aug 16, 2018 07:24 AM
Rainmaker
1,153,794
Kevin J. May
Florida Supreme Realty - Hobe Sound, FL
Serving the Treasure & Paradise Coasts of Florida

This would all depend on how loud I have to become to settle it.

Aug 16, 2018 07:03 AM
Rainmaker
5,216,409
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Remind them that they share a common goal but maybe by taking a different path. Let's think it through!

Aug 16, 2018 06:59 AM
Rainmaker
2,390,620
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

This is to broad a topic for me Richie Alan Naggar BUT in general if I'm sure I'm right and I can not persuade them I walk away in pretty short order. Sometimes a prayer is in order and sometimes I need to concentrate on where my 6 shooter is.

Aug 16, 2018 06:58 AM
Ambassador
2,178,603
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Ask a lot of questions so I can try to truly understand where they are coming from.  Then I can formulate a response... or God forbid, agree with them.  LOL

Aug 16, 2018 08:13 AM
Rainmaker
4,572,183
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

In business and life it is handled person by person. 

Aug 16, 2018 07:51 AM
Rainmaker
531,677
Marie Story
Coldwell Banker - Pinecrest (Miami) - Pinecrest, FL
Broker Associate, Pinecrest (Miami) Specialist

This is tough; it depends who the disagreement is with.  But I like to listen, listen, and listen some more, then I like to take some time away from the issue and think. 

Aug 16, 2018 07:39 AM
Rainmaker
4,882,355
Richard Weeks
Dallas, TX
REALTOR®, Broker

Logic and facts.

Aug 16, 2018 07:07 AM
Ambassador
3,345,091
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I stick to the facts.  I keep emotions and how I "feel" about it out of the discussion.  I avoid using the word "you" and say the company name. I recap my understanding of the situation.  I ask them to tell me if that is their understanding ... or do they understand differently.  It goes on and on. When I have completed what I want to say ... I ask them ... how do you propose we move forward with this. 

Aug 16, 2018 08:30 AM
Rainmaker
1,712,676
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Sharing the pros and cons on both sides so that all parties are acknowledged. I find that can soothe emotions that might get in the way of resolution.

Aug 16, 2018 06:50 AM
Rainmaker
1,502,998
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Remind them that my name is Mr. Right, first name "Always".  LOL

 

....Which is probably why I'm single.

Aug 16, 2018 10:23 AM
Rainmaker
290,969
Allie Angeloni
Long Realty - Oro Valley, AZ

Well, unless if it escalates, it may not make it into the 'argument status', which I'm sure is what everyone would want (even if one side digs in their heels at the beginning) Richie Alan Naggar.  If it's emotion based, it's actually harder to try and dispute it rationally, but if it's fact based, you or a mediator has a better chance.  It also depends on the severity of the disagreement - if it's 'light', then both parties can work to negotiate a peace, and if it's 'heavy' then that will take more effort and maybe a day to cool off.  I think if anyone can 'control' this, you would be an excellent negotiator, because you always have such good thoughts and words to express them, and do think outside the box.

Aug 16, 2018 08:22 AM
Rainmaker
711,852
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

I am better at moderating a disagreement than being involved personally in one.  However, I think the best way of handling these situations is to listen and ask questions. 

Aug 16, 2018 10:37 AM
Rainmaker
5,772,575
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Richie,

Fully listening without interruption or judgment.  Let the other person express themselves to the fullest possible.  Stay neutral and calm maintaining a poker face.  A

Aug 16, 2018 10:17 AM
Rainmaker
5,104,931
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

It depends on the nature of the argument and the parties involved. At the very least, I try to be as respectful as possible of the other person's position and opinions.

Aug 16, 2018 12:55 PM
Rainmaker
900,128
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Sometimes you need to agree to disagree and move on.

Aug 16, 2018 08:51 AM
Ambassador
6,393,609
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Listening is always important, as to the approach afterward, it depends on the desired outcome and the position that I am in.

Aug 16, 2018 03:46 PM
Rainmaker
1,543,823
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

A disagreement about what?

It all depends.

Aug 16, 2018 02:45 PM
Rainmaker
5,583,278
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

it depends on who the parties are ..... 

Aug 16, 2018 02:08 PM
Rainmaker
921,504
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Two options. (an at attemp at a smile)

I ask,

1. "Is there more I should know?"

Or

2. Point to the graphic on my shirt that spells "I don't understand a single word you are saying."

Aug 16, 2018 02:01 PM
Rainmaker
1,844,301
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Maria has it correct.

I do not practice her theory on a regular basis.

It depends on what the issue is about of course on whether I back down or see their point of view. 

Aug 16, 2018 12:29 PM
Rainmaker
7,836,164
Roy Kelley
Retired - Gaithersburg, MD

You can disagree without being disagreeable.

Aug 16, 2018 12:24 PM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

1) Listen.

2) Repeat back what the other person said to make sure you heard correctly

3) Discuss calmly.

Aug 16, 2018 12:12 PM
Rainer
375,087
Libby Cousins
Extraordinary Processing - Spokane, WA
Contract Mortgage Processor, licensed in WA

It honestly depends on the person, topic and how invested I am in either. People and things that I am passionate about, I want to come to an understanding (not necessarily agreeing always but understanding of the other person's stance and thoughts).

Aug 16, 2018 11:43 AM
Ambassador
5,230,113
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Listen. Ask questions. Listen again. Discuss calmly in your 'library voice!'

The latter works better than you can imagine!

Aug 16, 2018 10:38 AM
Rainmaker
613,494
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

Depends on who is disagreeing...

If it is my hubby or kids, we don't escalate into anything big.

IF if is an agent, then they are wrong and I have no patience for stupidity.

You can't "handle" a disagreement with someone who is emotional or has never read the contract...I do not want to be their therapist or friend.

I switch to e-mail...and what the contract says.

Eve

Aug 16, 2018 09:42 AM
Rainmaker
5,868,554
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Listen and try to see if there is a solution after both parties set out their goals.

Aug 22, 2018 05:23 PM
Rainmaker
3,416,038
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I listen, decide how i can stop it before it begins. I listen to facts and ofer a solution

Aug 18, 2018 05:24 AM
Rainmaker
763,883
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

I like to go head to head and talk it out but most people just get angry and more irritated if the issue is pursued.

Aug 17, 2018 11:28 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I try my best to keep the emotions out of it and focus on the issues.

Aug 17, 2018 06:35 AM
Rainmaker
1,390,113
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Depends on whom I'm disagreeing with. If it's someone important in my life I listen. If it's a random stranger in a parking lot, I ignore.

Aug 17, 2018 05:20 AM
Rainmaker
2,182,552
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

start by Reviewing how we got here 

Aug 17, 2018 05:09 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Richie Alan Naggar - this is simple - just agree to disagree!

Aug 16, 2018 09:23 PM
Rainmaker
3,986,258
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Stay calm and get as much info as I can

Aug 16, 2018 04:14 PM
Rainmaker
3,988,007
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Confront it calmly and make sure you have heard the other side's point of view, state yours and if compromise isn't forthcoming, agree to disagree.

Aug 16, 2018 03:38 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

It depends.

Aug 16, 2018 01:24 PM