Ron Tissier, Defining Homes. Defining Lifestyles. (Chapman Hall Premier Realtors (404) 580-9069)

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Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Yes, I have. In the past three years, my own home warranty has:

  1. Replaced to A/C units for a total cost to me of $200
  2. Replaced a $3,000 GE Advantium Oven for $100 cost to me.
  3. Repaired the built-in downdraft on my professional Viking cooktop (about 4 hours of labor at a total cost to me of $100).
  4. Repaired cooling function on my fridge at a total cost of $100 to me.

There was more, but that is all I could think of. My warranty has more than paid for itself. And I haven't even gone into what has been done for my clients (when they remember to actually use their warranty).

Jun 28, 2017 07:00 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC

Oh gosh yes!  Choice Home Warranty is wonderful and I think they're a national company. They get rave reviews as well.

Jun 28, 2017 06:50 AM
Byron K . Jones
Coatesville, PA
List Today - Sold Tomorrow!

Just Had Big Problem with AHS...on my Daughters Home...Will NOT use again....

Jun 28, 2017 06:51 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Do you mean replace or fix something? Of course, all the time.

Jun 28, 2017 09:28 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Actually, yes.  I have had clients who have had several thousand dollars in claims paid, as a matter of fact.  I had a listing a couple of years ago where the seller took out a home warranty to convey with the home as well as cover them while it was on the market.  


Fortunately, we had a pre home inspection done, as well, so they could get repairs done before it went on the market because two days after the warranty went into effect, the boiler malfunctioned and although it took the warranty company rep some effort, after they intially denied the claim, they eventually paid up.  In that case, we were lucky we had the home inspection report showing the boiler was in working order earlier, although they never asked to see it.  

Jun 28, 2017 08:37 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

I've had very good luck with American Home Shield.  Never denied a claim.  I recommended that all my sellers provide a home warranty with the sale. And, I carry a policy on my own home.

Jun 28, 2017 07:43 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


New Washer,

New Dishwasher.

Jun 28, 2017 07:32 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Yes, many times. New appliances, plumbing repairs, electrical repairs, all kinds of stuff. -Kasey

Jun 28, 2017 07:24 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I not heard any complaints from any agents or from their buyer clients....

Jun 28, 2017 07:15 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Yes. Absolutely.  Every single claim filed was paid and some of the service fees have been waived.

Jun 28, 2017 06:52 AM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

I have had FLAWLESS service from Home Warranty Inc. You can check them out at Ron Tissier . Their rep stops by monthly and takes great care of us.

Jun 28, 2017 06:51 AM
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

I use Blue Ribbon out here and I get an email everytime they pay a claim for a client.  Good stuff.

Jun 28, 2017 10:43 AM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

Frequently.  Fidelity, First American.  I've had several plumbing repairs done two weeks ago on a rental of mine.  I've had serious work done on another one last year.  I've had new water heater & circulation pump plus serious AC repair work on my house.  $75 for all.  I don't use AHS because they are the worst at paying claims.

Jun 28, 2017 10:12 AM
shirley cicero
Continental West Realty - Livermore, CO
Northern Colorado Mountain Homes and Vacant Land

I haven't had any recently but I always suggest them. I know when I sold real estate in Florida people forgot they had them! I started to send out quarterly reminders and that gave me one more touch!

Jun 28, 2017 09:54 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Yes I actually have. Just when the buyer got me involved they miraculous paid for her furnace that started on fire. The was Globe Warranty.

Jun 28, 2017 07:39 AM
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

It's one reason I gave up on them for my properties - more aggravation then it's worth

I still recommend them to my buyers though and use them in negotiations for my sellers

Jun 28, 2017 07:03 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Yes, AHS has come to the rescue multiple times. Once when a water heater let go and ruined a parquet floor and another time when an HVAC unit gave up the day after closing! Other times also!

Jun 28, 2017 07:01 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

They have paid many claims for my clients.

Jun 28, 2017 06:56 AM
Anthony Acosta -
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

I actually have, several claims.

Jun 28, 2017 10:47 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I've had very good luck with American Home Shield..they pay every time!

Jun 28, 2017 07:33 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Biggest two were:

HVAC.  Replaced everything except the ductwork.

Water heater.  New unit, installed.

Buyer/new owners paid $100 deductible; they had to use the provider that the Warranty company sent.


Jun 28, 2017 03:24 PM
Jeff Pearl
RE/MAX Distinctive / LIC in VA - Lovettsville, VA
Full Service Full Time Realtor

Yes, a few times. Never had a problem with HMS.

Jun 28, 2017 11:55 AM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

They are paid for, but I cannot recall any claims.

Jun 28, 2017 09:08 AM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

If within the scope of coverage, payment of claims is not a problem. We primarily use ORHW

Jun 28, 2017 08:08 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

To my knowledge, they do not "pay claims"  in the sense of cutting checks, homeowners does that, they make repairs and replace appliances and in that vain, yes, a few times. AHS. They are sometimes a multi-visit process, but my clients use them successfully from plumbing to HVAC to new appliances when repairs are not an option.

Jun 28, 2017 07:49 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Yes, multiple times (per several clients)

Jun 28, 2017 07:39 AM
Coal Infantino
Coldwell Banker - York, PA
Realtor specializing in south central PA

I dont sell home warranties.  I do make them available but I dont sell them for this exact reason.

Jun 28, 2017 06:58 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Blue Ribbon in Denver, Co. does a great job and have pay lots of clains to my clients.


Jul 02, 2017 07:54 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

I have seen a few claims paid through a couple different companies.

Jun 30, 2017 10:47 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Yes, most of the times they pay, unless it is not covered or ''preexisting conditions''. Sometimes they try to terminate warranty if the claim is too large, but if you involve an attorney (typical for my hood), they have no choice. 

Jun 29, 2017 04:54 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

yes they bought a new ac

Jun 29, 2017 09:02 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Ron Tissier I used to use a company that would send me a postcard everytime someone would file a claim. I got several postcards over the years.

Jun 29, 2017 06:34 AM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I had a home warranty on my first home and successfully had an air conditioner replaced that was worth 4x the warranty. But I know many more that have not. It's a gamble,  just like any insurance program, and the house always wins.

Jun 29, 2017 06:27 AM
Ron Tissier
Chapman Hall Premier Realtors (404) 580-9069 - Atlanta, GA
Defining Homes. Defining Lifestyles.

Holy cow!  So many replies.  Thank you one and all for shaing your comments and experiences on this subject.


Jun 29, 2017 06:26 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Yes - in fact - Old Republic paid out over $1200 for various items covered!

Jun 29, 2017 06:04 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I have.  It can be a chore at times, though.

Jun 29, 2017 05:32 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Yes.  Over the years, I have had clients have issues covered through the home protection plans that have been purchased.  

Jun 29, 2017 05:24 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Ron Tissier of course, yes! The one I work with is a bit different! They replaced my water heater of over $2,500 promptly when the technician said so.

Jun 28, 2017 10:50 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Best way to avoid the fight to get these paid is to just not buy the insurance and do your own repairs if needed.


Jun 28, 2017 09:36 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I am not a fan.

Jun 28, 2017 04:59 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

The one that my clients mostly use is Old Republic. I get quarterly notifications of repairs paid. They replace HVAc, appliances, water heaters, big ticket items. I have never had a client complaing that the warranty company refused to pay a claim.

Jun 28, 2017 04:08 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Everytime I've had them pay out for a claim for my clients, it has been after I took it up the ladder.  At the end of the day, they are an insurance company and only make money NOT paying claims.

Jun 28, 2017 02:54 PM
sandy straley
Rindlesbach Homes - Salt Lake City, UT
Selling Homes for over 40 Years

yes. . . . several claims.  The buyer pays the deductible and the warranty item is repaired or replaced. . . .  Alpine Home Warranty here in Utah

Jun 28, 2017 02:22 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I have never had one actually pay, they decline, they say deductible was too high, they say not covered and most buyers give up

Jun 28, 2017 01:37 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Yes, I offer client a 1 year warranty with a coupon for 1st claim with no deductible or cash.   When they complian I gave them a choice.

Jun 28, 2017 11:01 AM
Tamra Lee Ulmer
Arizona Resource Realty - Payson, AZ
NRBA ~FORCE~ Over 1000 REO Assets SOLD!

Yes I have. And yes, they will ALWAYS, ALWAYS try to find a reason not to have to pay, as with anything or anyone.

Jun 28, 2017 10:13 AM
Roy Kelley
Retired - Gaithersburg, MD

I have not followed any claims.

Jun 28, 2017 08:39 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Lets find out out more.....Ron

Jun 28, 2017 08:33 AM
Tamala Stewart
New Season Mortgage - Parker, CO
Colorado & Arkansas Wholesale Mortgage Broker

This is such a great question. Looking forward to more responses!

Jun 28, 2017 08:04 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel


Jun 28, 2017 06:59 AM