Mattye Smith

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Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

In my state, only Designated Brokers have access to the legal hotline. I'm going to be watching for other answers, and hopefully more information. I would be shocked to know that a conversation between me and legal was ever divulged to anybody.

Jun 12, 2017 06:40 PM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

CAR Hotline is available to all members, I just used it last week.

I'd pursue the matter with higher ups at TAR to verify why they felt they had the right or duty to notify your broker. You've not shared what you discussed, so maybe they were right to do so, maybe they blew it?

Jun 12, 2017 07:57 PM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

In ND the legal hot line is ONLY for Brokers like Candice A. Donofrio says in AZ.

Jun 12, 2017 06:48 PM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

What Thomas J. Nelson, Realtor, CRS said.  Each state has their own rules, nothing to do with your privacy.  A

Jun 12, 2017 08:21 PM
Diana White-Pettis
Bennett Realty Solutions - Upper Marlboro, MD
GRI, CDPE, CNE, WHC Upper Marlboro Homes for Sale

We are encouraged to talk with our broker first and are aware that calls to the Legal Hotline will be reported to the broker.

Jun 12, 2017 08:04 PM
Mike Kelly,CRS,CIPS
The MJKelly Team - Santa Rosa, CA
"One of Sonoma County's Natural Resources"

Why didn't you contact your Broker first? As a broker I'd be very concerned as to WHY you had contacted a legal hotline instead of the person who's license you work under and may endanger with unauthorized practices. Perhaps that is there policy when an agent calls regarding this subject they call the broker. As a broker I'd be very thankful.

Jun 12, 2017 07:10 PM
Kasey & John Boles
Jon Gosche Real Estate, LLC - - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I'm not sure, but like Candice A. Donofrio and Bob "RealMan" Timm, our legal hotline is for designated brokers or agents who have gotten permission to call on behalf of the DB.  But if something is going on that might involve your E&O your broker should know because they will be involved as well. -Kasey

EDITED: Mattye Smith 

I was interested in the differences between Idaho, California & Texas so I just looked all three of them up.  It appears that notifying your broker is a term of use. TAR states this on the legal hotline page:


"The TAR Legal Hotline is a benefit exclusively for Texas REALTORS®. It is your link to an attorney who can provide information about real estate law and related matters. All Texas REALTORS® can call the hotline. The designated REALTOR® for your office will be notified by e-mail when you call."

Jun 12, 2017 07:09 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

  Need more information.

Jun 12, 2017 06:35 PM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Every call place with the legal hotline generates an automatic email to the broker.  Your privace was not violated they are just keeping your broker in the loop.  Did you first ask you broker about the coverage?

Jun 13, 2017 05:07 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

I'm not sure why they would even do that. But here in CA they always collect information about a caller. 

My question, why does it bother you? Why not to ask about insurance with your broker directly and request a copy of it? 

Jun 12, 2017 09:43 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC

I have ambivalent feelings about this one Mattye Smith -

On one hand, if I were phoning just to get some 'advice' on a topic that my BIC couldn't answer, I can see how you wouldn't want elements of your conversation shared. I would think that as a member, you've either signed a confidentiality agreement or something stating what information is deemed 'sharable' with your broker.

On the other hand, as a BIC, I would expect TAR to notify me about anything discussed with them by my agents they deem could be an E&O issue.  All agents may or may not be as responsible or forthcoming as you to report back to your BIC, something that they would need to know pertaining to E&O.  A BIC would like the opportunity to address, head-on, anything pertaining to an E&O claim. 

You'll definitely need to let us know what you find out, Mattye!

Jun 12, 2017 08:47 PM
Jim Cheney
Saint Francis Property Santa Rosa, CA - Santa Rosa, CA
Rincon Valley Realtor 707.494.1055

Hard to tell without more information.  I'd assume if you spoke with a lawyer, your conversation should be confidential.

Jun 12, 2017 08:39 PM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I think it depends on the terms of use for the TAR - it would certainly annoy me if I were in your situation but I don't know what the TAR hot line represents itself to be.

Jun 12, 2017 08:03 PM
Mattye Smith
Dallas, TX

I   discussed the situation with my broker, he did not know the answer.  The Attorney(assuming he was a lawyer) did not answer my question, he suggested that I contact the insurance company.  TAR, never advised me that they would alert my broker. What if my concerns were about the broker?  I never expected they would share my private information with someone else...even my broker, afterall we pay for these benefits..not the broker..  

Jun 12, 2017 07:22 PM
Anthony Acosta -
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker


Jun 18, 2017 05:01 PM
Susie Kay
Ultra Real Estate Dallas Fort Worth - Plano, TX
North Dallas Specialist

They will alert your broker when it comes to legal eventhough you are not doing anything wrong.  

Jun 13, 2017 07:34 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Let's turn this around.  If YOU were a Designated Broker, legally responsible for the actions of your agents, would you want to know if you have legal liability exposure through their actions?   I don't see this as a privacy issue.  I see it as a legal chain of responsibility issue.

I am curious, though, did the hotline ask if you had discussed the issue with your DM first?  

Jun 13, 2017 06:43 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Don't really know how it works in your state so really can't opine. If your broker provides E&O coverage why didn't you ask your broker your question first?

Jun 13, 2017 03:24 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Did the person from TAR legal hotline tell your broker you contacted them, or did they actually share the content of the call?

Jun 13, 2017 03:18 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I echo what fellow Callifornian Thomas J. Nelson, Realtor, CRS says

Jun 12, 2017 08:50 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties


Jun 12, 2017 06:44 PM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

It dies seem that the representative at TAR should have notified you at the earliest moment that your Broker would be contcted regarding your communication.

Jun 16, 2017 06:57 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Usually unless you are the managing broker, you do not have access to the legal hotline, at least here in Colorado.

Jun 15, 2017 09:18 AM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

A lot of places require you to go through your Broker before calling the hotline. You should check with your Broker before going any further.

Jun 14, 2017 05:38 AM
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

These help lines are for Brokers.  You need to take your question there first and they can call the legal hot line if needed.  But if your Broker is worth their salt they will know the answer!

Jun 13, 2017 10:18 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Every state is different. I am not aware that these calls are reported in TN to the brokers. Texas poilcy may be written somewhere that you missed.

Jun 13, 2017 07:06 PM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I do not think that is right.  go higher up.


Jun 13, 2017 04:28 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

As Candice A. Donofrio said in our state ONLY Desigated Broker may call the legal hotline.

Jun 13, 2017 03:41 PM
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

In Cali anyone can call.  My broker has never been notified.  Good luck!

Jun 13, 2017 01:47 PM
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

TAR must not have enough to do.

Personally, if they called my broker, I would be PO.  Especially if I was not confessing to a violation and simply asking a question.


Jun 13, 2017 11:43 AM
John Pusa
Glendale, CA

Mattye Smith In California, I can always call CAR legal hotline to discuss a legal matter.

Jun 13, 2017 10:42 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

On the surface it does seem inappropriate ... overstepping. I don't have enough information.  We need to know what the rules of engagement are. Perhaps what you discussed was "alarming" enough to reach out to the broker.  I don't know. 

Jun 13, 2017 09:02 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

beyond my paygrade..... 

Jun 13, 2017 07:47 AM
Roy Kelley
Retired - Gaithersburg, MD

I am not familiar with the rules in your state.

Jun 13, 2017 07:21 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Mattye Smith Check the rules for accessing the hotline. In my State only brokers can access the hotline.

Jun 13, 2017 06:51 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

In my state only the broker of record can call. 

Actually, they are emailing your broker that he is not doing his job. You should care less about your privacy OR hire your OWN ATTORNEY.

Jun 13, 2017 06:32 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

In Florida, all members for the state association have access to the hotline. 

Jun 13, 2017 06:12 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Probably not.

Jun 13, 2017 06:03 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

wow crazy

Jun 13, 2017 05:52 AM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Good luck resolving this dispute

Jun 13, 2017 05:38 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Interested in finding out? Have never used it but always looking out to know what my rights are

Jun 13, 2017 05:27 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Candice A. Donofrio nailed this one!

Jun 13, 2017 05:01 AM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

I would image, when it comes to legal stuff......

the attorney wants to know who to bill. Your agent called, the hours billed to broker account.

Or, you used a trigger word that put others things in motion.

Is it a violation of your privacy? Of course. So you'll need your own attorney to prove it a violation of the LAW.

Jun 13, 2017 04:57 AM
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Depends on local rules.

Jun 13, 2017 03:31 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

No idea.

Jun 13, 2017 02:21 AM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Mattye Smith - not sure how that works...

Jun 12, 2017 11:46 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Do brokers pay a different fee for this different level of membership rights?

Jun 12, 2017 10:45 PM