Less than raving indeed.  

Sounds like they misunderstood what you were asking for.

Not raving about it either - explain to the first time buyers that this is an unacceptable (or to be more honest, half-ass!) answer and that you would like them to at least phone your preferred lender.

Let them know that your lender is very detail-oriented and that he/she will be a better fit for someone who is going through this process for the first time.

 Email with P and I only?  Who is this lender?  Local?  Out of state?  Does that comply with required disclosures?

Not even remotely impressed. Someone is not paying attention to their client's needs and interests

Kathleen Daniels - interesting! Need to check on that for sure.

Happens with out-of-state lenders I believe.

Buyer might be better served finding another lender.

Well obviously they do not want to do the paperwork involved. If I am correct, they punch it into a program & out it comes with costs involved (inflated). I think that lenders are refusing to do paperwork time & again just because the buyer looks at a different property.

I think it's reasonable.

She is not smart enough to respond with the correct answer.  Ask her for the good faith estimate.

Eve

I'm underwhelmed!

Nope, I want the net sheet.  -Kasey

Kathleen,

Something does not jive, perhaps Praful Thakkar has a point? Seems weird to  me. 

It looks like someone figured out how to use mortgagecalc.com!

NO!! That is a horrible response..not impressed!

I can't make a judgment as to whether they are lazy or incompetent.  

What response?  That didn't even come close to what you asked for.  At the very least he should have provided you with a copy of their pre-approval from the bank... the amount of deposit they have and what their income is.

Interesting. Maybe waiting for the loan application before issuing the loan disclosure statement? 

Kathleen Daniels Can yoou imagine what this lender's commitment letter looks like. Next!

two days is reasonable

Anything outside of SOP (standard operating procedure) is optional & remember, liability lurks for those that touch the deal in any significant way

Sounds like being helpful is not on their playlist!

Use the lender as a scapegoat when they fall short. Have your lender ready to step in .

That is scary. First that he didn't understand the question and second that he hadn't already provided this simple information to the buyer. It doesn't bode well.

This loan officer may not receive your referrals.

Richard Weeks nailed this one!

I wouldn't be very thrilled either.

Service sells and lack of it can kill a sale before it starts

Lazy, could be how it will go throughout the transaction. 

You could have ran the Sale price through a Mortgage Calculator too!

"I love it!"

That makes going for a second opinion much easier.

Let the buyer choose 'half assed' or 'awesome."

If the lending brokers turns out to be the son-in-law, tread carefully.

Lame and lazy response.

Well, it takes all kinds!

No.

Not a fan of that.  My net sheet function w/in the board or the title app gives better info!

I would give them the benefit of the doubt and thank them, but ask for something more detailed that breaks down closing fees as well.  Perhaps the agents they are used to working with don't ask for detailed information.

What,  what happen to good faith estimates for the buyers?

Sounds as if the commitment to excellent service was used up on another customer!

That doesn't sound impressive to me.

Tells you quite a bit about the referring agent doesn't it?

that's not the response I would want.... and I'd make that clear....

Sounds like a RESPA violation to me.

You didn't receive what you requested. A Net Sheet is a P&L essentially and he simply sent you PITI. I'd call the lender and explain the need clearly.