Paul S. Henderson, REALTOR®, CRS, South Puget Sound Washington Agent/Broker! (Fathom Realty Washington LLC)

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Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I was on hold the other day with a local brokerage.  They had a radio station playing while on hold and it was playing a commercial for a rival local office -  pretty funny!

Jul 18, 2016 11:47 PM
Ambassador
5,033,056
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I never call my office - no need. I work at home and anyone I need to call in the office, like my broker, I contact directly. But it's an interesting question...wonder what callers hear?

Jul 18, 2016 03:12 PM
Rainmaker
1,619,316
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

If you were calling me, it would be my cell and there is no music or hold in there. In my office there is no music as well.

Jul 18, 2016 05:31 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Paul S. Henderson, REALTOR®, Broker, Tacoma Washington - it's a great day at Keller Williams... A great affirmation every time someone calls....

Jul 18, 2016 03:57 PM
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3,727,581
Patricia Kennedy
RLAH@Properties - Washington, DC
Home in the Capital

I don't think we even have background music at my office!  I'll have to listen next time I call.

Jul 19, 2016 03:42 PM
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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

I know what you mean on these in our office.

Jul 19, 2016 05:26 AM
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Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I would prefer not to record any of these or listen to them, best to go straight to a person or voicemail.

Jul 19, 2016 05:09 AM
Rainmaker
1,498,438
Ryan Huggins - Thousand Oaks, CA
https://HugginsHomes.com - Thousand Oaks, CA
Residential Real Estate and Investment Properties

My office line is my cell phone.  No music.

Jul 19, 2016 04:47 AM
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

No hold here ... no music.  I answer or they get voice mail ... and I do return calls. 

Jul 19, 2016 04:23 AM
Ambassador
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Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

    We went to an upscale restaurant the other day, they were playing rap music.  I am thinking, "the manager is not here today".   I asked the hostess about changing it; she said it was Pandora, she didn't know how to change it (yeah, sure).  We walked out and went somewhere else for lunch.

Jul 19, 2016 03:59 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I'm not a big fan of music or advertising when on hold.  And, not a big fan of being on hold either.

Jul 19, 2016 03:11 AM
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1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I believe that our managing broker does that.

Jul 19, 2016 02:41 AM
Rainer
86,073
Scott W. Johnson
Marindependent Insurance Services LLC - Mill Valley, CA
Insurance Broker-Agent

i do

Jul 19, 2016 01:34 AM
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Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

No one calls my office when looking for me - they just call my cell which has no music. I don't think my office has music either but I don't remember being placed on hold so maybe they do.

Jul 19, 2016 01:31 AM
Rainmaker
4,554,394
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

We have a receptionist who checks to see if there are any overnight voicemail messages but I haven't received one of those in years. I'm sure the "hold" music comes from corporate - never thought about it.   I have a direct line on my desk which is forwarded to my cell.   

Jul 19, 2016 01:17 AM
Rainmaker
5,772,353
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Paul,

I hate it, and the worst offender in town in our cable provider, Cox.  You are on hold annoyed that the Internet is fluctuating, and they are trying to sell you HBO for $5 a month as a special.  Music is not a favorite either, but I will take it over as long as it is no seasonal stuff or rap over commercials.  A

Jul 19, 2016 12:02 AM
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987,152
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

You know I never really noticed LOL

Jul 18, 2016 11:46 PM
Rainmaker
2,775,781
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

NO music while holding is my current take. No holding is my primary point and messages in this day and age are questionable. Contact is in...not out

Jul 18, 2016 11:15 PM
Rainmaker
5,583,167
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

one would get directed to the agent for whom the message was for and/or leave a general message....

Jul 18, 2016 11:13 PM
Rainmaker
1,722,926
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

We do not have to deal with these distractions.

Jul 18, 2016 11:08 PM
Rainmaker
5,192,949
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Never a fan of music on hold! Too loud, too soft and mostly bad selections!

Jul 18, 2016 10:56 PM
Rainmaker
4,853,482
Richard Weeks
Dallas, TX
REALTOR®, Broker

We have this serivce outsourced.  They change the music on a regular basis.  We also received an email when there is a new message.

Jul 18, 2016 10:53 PM
Rainmaker
3,415,644
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

All calls go to me, i answer most and when online or busy , there is no music just straight to voice mail where i answer when free. 

Jul 18, 2016 10:41 PM
Rainmaker
1,840,036
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

You just made me remember that it sounds awful ..... thanks.

Jul 18, 2016 10:00 PM
Rainmaker
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Roy Kelley
Retired - Gaithersburg, MD

The music on hold does need to be checked on a regular basis.

Jul 18, 2016 09:52 PM
Rainmaker
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Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Praful Thakkar nailed this one...

Jul 18, 2016 09:30 PM
Rainmaker
1,237,495
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

No VM other going to cell phone. Virtually phone less big office. The phones are VOIP type.

Jul 18, 2016 09:27 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I guess the manager selects the music.

Jul 18, 2016 09:27 PM
Rainmaker
5,096,366
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

If anyone calls the office direct and the phone isn't picked up by the receptionist, it goes to voice mail, which she checks anytime she comes back to her desk. All calls to agents are transferred to agents' cell phones and I don't know that I've had a call transferred to me more than 3 times this year. The only number I have on my cards, signs, ads, marketing, etc. is my cell phone.

Jul 18, 2016 09:03 PM
Rainmaker
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Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I personally like smooth jazz music in the office.

Jul 18, 2016 08:29 PM
Rainmaker
1,157,785
FN LN
Toronto, ON

The office staff that have been delegated this task.

Jul 18, 2016 07:34 PM