We are located in the US & are looking to try CRMs. Many are located in Canada. Our bank has strict international blocking and most Canada companies do not accept mastercard. Any ideas on what to do?

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Rainmaker
6,348,313

Joan Cox

House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO

Denver Real Estate - Selling One Home at a Time

Try Top Producer, I believe they are US based, and have no trouble paying them monthly.

Jan 22, 2016 11:27 PM

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Rainmaker
1,157,857

FN LN

Toronto, ON

I am in Canada too. As Susan Emo wrote, MasterCard is widely accepted in Canada. Visa is also widely accepted. AMEX is accepted at fewer locations but can still be used at a wide variety of places - this is no different than the US.

You indicated that you are using reloadable cards. I have purchased gift cards (VISA / MasterCard) in the past from the USA. A few years ago, I understand that a US law was passed where gift cards purchased in the USA could only be used to purchase goods and services from US based merchants. This applied to in-person purchases, phone purchases as well as internet purchases. This is noted on the packaging and/or the terms and conditions of the gift card.

I think that the reloadable cards you are purchasing are treated the same as gift cards and this is probably the issue you are experiencing. I also know that some merchants will NOT accept gift cards (and possibly reloadable cards) at all. I have encountered this issue both with some US merchants as well as some Canadian merchants, both when I use US gift cards or Canadian gift cards.

You should consider using a regular Visa or Mastercard rather than gift or reloadable cards so you won't encounter the "strict international blocking".

Jan 21, 2016 04:01 PM

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Ambassador
7,125,753

Bob Crane

Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI

Forestland Experts! 715-204-9671

Sounds like it is time to get a new bank, at least for this one transaction.

Jan 21, 2016 11:27 AM

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Ambassador
3,769,706

Patricia Kennedy

RLAH@properties - Washington, DC

Home in the Capital

Maybe get a Visa card?

Jan 21, 2016 10:52 AM

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Rainmaker
5,775,107

Ron and Alexandra Seigel

Napa Consultants - Carpinteria, CA

Luxury Real Estate Branding, Marketing & Strategy

Allie,

I have had no trouble with Canada for Master Card. You may want to talk to the info number on the card. A

Jan 21, 2016 08:47 AM

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Rainmaker
1,789,309

Sandy Padula & Norm Padula, JD, GRI

HomeSmart Realty West & Florida Realty Investments - , CA

Presence, Persistence & Perseverance

Try Status 5 in the Silicon Valley. Salesforce-based system.

Jan 21, 2016 03:25 AM

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Rainmaker
1,295,181

Sam Shueh

(408) 425-1601 - San Jose, CA

mba, cdpe, reopro, pe

Master, Visa etc are accepted globally...

Jan 21, 2016 02:08 AM

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Rainer
2,925

Linda Poggi

M Realty - Lake Oswego, OR

Real estate agent in Portland Metro area

I am now using Realvolve and find it to be a great CRM for real estate. You can check them out at: realvolve.com

This is a US company, with no yearly contract to hassle with, in case you find it doesn't work for you. I have found they have great customer service too!

Jan 21, 2016 01:51 AM

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Rainer
224,128

LUXURYSOCALREALTY COMPASS La Jolla

Compass - La Jolla, CA

San Diego Partner - The Private Client Network

Amex should be ok. Yumpuu is international online magazine sharing and I don't have any problems

Jan 21, 2016 12:52 AM

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Try Top Producer, I believe they are US based, and have no trouble paying them monthly.
I am in Canada too. As Susan Emo wrote, MasterCard is widely accepted in Canada. Visa is also widely accepted. AMEX is accepted at fewer locations but can still be used at a wide variety of places - this is no different than the US.

You indicated that you are using reloadable cards. I have purchased gift cards (VISA / MasterCard) in the past from the USA. A few years ago, I understand that a US law was passed where gift cards purchased in the USA could only be used to purchase goods and services from US based merchants. This applied to in-person purchases, phone purchases as well as internet purchases. This is noted on the packaging and/or the terms and conditions of the gift card.

I think that the reloadable cards you are purchasing are treated the same as gift cards and this is probably the issue you are experiencing. I also know that some merchants will NOT accept gift cards (and possibly reloadable cards) at all. I have encountered this issue both with some US merchants as well as some Canadian merchants, both when I use US gift cards or Canadian gift cards.

You should consider using a regular Visa or Mastercard rather than gift or reloadable cards so you won't encounter the "strict international blocking".
Sounds like it is time to get a new bank, at least for this one transaction.
Allie,

I have had no trouble with Canada for Master Card. You may want to talk to the info number on the card. A
Try Status 5 in the Silicon Valley. Salesforce-based system.
I am now using Realvolve and find it to be a great CRM for real estate. You can check them out at: realvolve.com

This is a US company, with no yearly contract to hassle with, in case you find it doesn't work for you. I have found they have great customer service too!
Amex should be ok. Yumpuu is international online magazine sharing and I don't have any problems