Bob Betel, President, Allstar Home Mortgage, Inc (Allstar Home Mortgage, Inc.)

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Ambassador
6,361,213
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

My lender does a great job and I can always count on him to use common sense when looking at one of our deals and looking at it more from a standpoint of are we all going to be making money here rather than the approach that many others take in determining if it will fit into the criteria used by the govt and those who buy loans.

Jan 11, 2016 10:38 PM
Rainmaker
5,096,666
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I have a fantastic group of lenders so not much to improve on. Mostly, I wish they would tell me upfront what documentation they want from me (not my client) so I can provide it as I have it, instead of getting last minute requests for another piece of paper.

Jan 11, 2016 11:14 PM
Rainmaker
1,712,551
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

The lenders who are not beholden to AMCs are the best. We are getting half assed appraisers too often through the AMC process because most of the good ones don't work for peanuts.

Jan 12, 2016 03:47 AM
Ambassador
3,340,224
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Better communication.  Follow up and follow through on commitments made.  If they say something is going out on a given day ... then it better happen.  If not, communicate status so no one is left wondering.

Jan 11, 2016 11:13 PM
Rainmaker
4,857,433
Richard Weeks
Dallas, TX
REALTOR®, Broker

My preferred lenders do great.  The problem is when the buyer uses someone who is not so good.  In those cases those lenders need to do a better job of communication and be cognizant of what a closing date is.

Jan 11, 2016 11:11 PM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Bob Betel one thing that I can think of is - timely communication with all parties.

Jan 12, 2016 01:44 PM
Rainmaker
617,935
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Bob,
Keep us informed of new products and the current best practices. Treat clients I send you VERY well.

Jan 12, 2016 04:03 AM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Be a bit more transparent in the process and better communications.

Jan 12, 2016 03:40 AM
Rainmaker
3,415,644
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

First is communication with updates through each step of the mortgage process and last is i refer to you, perhaps they can refer back once in a while

Jan 12, 2016 03:30 AM
Rainmaker
761,033
Tony Lewis
Summit Real Estate Group - Valencia, CA
Summit Real Estate Group Valencia & Aliso Viejo

Bob Betel in the old days a lender was truly a part of my team.  I would send them leads and they would follow up with the leads until they did the "buy or die"  Lenders are far too busy today and get far too many leads to follow up on all of them.  I'd like it if they did though.  I'd work with that lender provided they did everything else professionally.

Jan 12, 2016 03:03 AM
Rainmaker
1,619,616
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Better communication! Only, be honest and get in touch with your client and the agent as soon as you notice any issues. 

Jan 12, 2016 02:50 AM
Rainmaker
2,310,576
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

My biggest thing is communication.  I would like to be kept in the loop a little more as each milestone is met.

Jan 12, 2016 01:32 AM
Rainmaker
1,047,365
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

My 2 favorite and valued lenders need do NOTHING. They are efficient, likable and communicative.
Other lenders, I would stress the 'communicative'. We still have lenders who are too busy to talk with us, and when they do, it is in caveman script that tells us a. they are being told by 'someone' to stonewall us and b. they are not giving the file sufficient attention.
We try to avoid those lenders.

Jan 12, 2016 12:13 AM
Rainmaker
1,525,616
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I appreciate a lender that responds promptly to phone calls.

Jan 12, 2016 12:13 AM
Rainmaker
7,797,098
Roy Kelley
Retired - Gaithersburg, MD

My mortgage lenders are outstanding. A strong follow up program is always a plus.

Jan 11, 2016 11:49 PM
Rainmaker
140,768
Joan Dickie
Keller Williams Premier Realty - La Crosse, WI
Keller Williams Premier Realty

Communication.  They don't need to constantly call, but more frequently emails would be nice.  

A former lender promised that they could get anything done, until it came to nose to the grindstone, "there's nothing we can do" a week before closing.

Jan 11, 2016 11:28 PM
Rainmaker
2,776,441
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Speed, service and being available does it for me...I don't want to break records, just get it all done reasonably

Jan 11, 2016 11:24 PM