WWJD?  What Would Jill Do?

I'd write the person off.  You can't change what happened.  You can choose to tell the guy that you run a business and that you made an error by giving so much when he was not committed to you.  Lesson learned.

I hope that you laughed like you've never laughed before when the borrower said he wanted you to coach the new lender.

I don't have time or patience to work with people like that.

I would say I am here as your expert and to help you but not here to offer my competition assistance . I sense you are being used by this person and you better set the ground rules on how you wish to be treated and work with them.

I would put together a professional email firmly explaining why I would never work with them again...on any level. 

Caroline Gerardo Your're being used! Next!

Me, I would lose their number and move on.

and I believe Jesus said something similar in the story about sending forth the 72.

Yeh, right, coaching the competition. Hope you've made a lot of money through this person in the past, because you are not getting it in the future. Especially if you train them.

I would explain that it does not fit my business model to coach and train others that do not work for or with me.  Not a client I would want to continue to work with.

If I had to stay with that peson, I would NOT be cutting the commission that is for sure!

That does not fit with my business strategy or buyer profile so would say no to the cut in commissions and working like that in the future.

Whoa...Refer them out and get a nice, relaxing referral fee!

Have a come to Jesus...Okay, you are gaining the whole world but you remain shallow as can be...snap out of it and do good business. It's doing YOU instead

WWMD   what would mike do??  give up commission at the end? ahhhhhhhhhhhh  no thank you, i would say.. If you had asked me at the very begining, i would have said no, politely. Now at the one yard line, i am tempted to say no quite differntly, but i am a gentleman. Prior to 5 pm anway :)

Caroline - You are working with strange buyer(s). Wishing you the best!

But you can't wait for TRID.  Then you probably won't be the one processing the docs and everyone will be waiting days for changes anyway.

Walk, no run the other direction.  

I'd tell them good luck with that, but it's a liability issue for me to be telling someone else how to do their job, so I can't be involved anymore.  Hope you close.

There comes a time to cut your losses and go on to more productive (and loyal) customers.

I would never have allowed the buyer so much control. I put my foot down when needed and this would have happened way before all that happened.

I suspect that J is not too concerned with commissions.

Caroline Gerardo,

Just do what JWD You are brilliant, shake the dust of your sandals and move on:)

If you do this maybe you should find another type of work. Working with people like this will put you out of business as well as steal time where you have missed quality and positive opportunities. 

Caroline,

Anyone who has been at this business for a while has had to contend with buyers and sellers who attempt to continuously "negotiate" their way to the finish line. An ideal negotiated settlement is one where, at conclusion, everybody comes out a winner.

After receiving one's "baptism" in this business, the first order of the day should be......identify WHY you have engaged the occupation of being a realtor. Is your reason for serving as a realtor to generate a source of income or provide for your family? Maybe participating in a worthwhile activity to interact with others is your passion? Others may enter the business simply to be occupied and reduce boredom. The important point here.....defind your purpose. If someone has entered this business for the primary purpose of generating income, their mode of operation and behavior should reflect this commitment, if on the otherhand their main focus is to interact with others, their behavior should complement that objective.

If your defined effort is to generate income, you will quickly experience the fact that not every potential client or buyer "qualifies" as a customer. If most of us here were asked if we would perform real estate services for "free", a noticable frown would quickly appear upon our face. "You've got to be kidding me, right."Sadly, there are some in our profession who do just that.

Determining the parameters of how you run your business operation (written down) and then reviewed with regularity, will minimize the likelihood of clients and buyers taking advantage of a situation with you reluctantly having to "renegotiate" your end of the agreement.

My hours of operation are not twenty-four seven. I don't answer my business line at 9:50 PM on Sunday evenings, (if it's important the party on the line can leave a voicemail). I don't cut my commission after signing a sales agreement. As a realtor, I am bound by laws and regulations, don't ask me to make an exception. Assuming that every realtor is "rolling in cash" and can afford to provide a "freebe" now and again......is a myth. Here is a fact worth noting: The average realtor makes less income per year than those who are employed by a government agency.

The point here, don't put yourself in a position to be taken advantage of....

It's a tough call when you have to inform a potential client or customer, "I am sorry, but I cannot help you based on the information you have provided me." This is a polite way of exiting an unworkable situation. For most of us, many of our problems are self-created.....as we fail to ask enough questions. If someone makes the case that you are asking too many questions, a red flag should go up? 

Over the years I am sure I missed out on a sale or two by sticking with my business plan, however, I know I have saved myself many hours eliminating wasted time, expense and frustration by sticking with my plan.

Not being a party to a questionable real estate sales contract is much better than trying to extricate oneself from the same.  Go make it happen! 

Sometimes it is best to just let a buyer go. It is not worth it to work with someone that will probably never buy anything.

"Sorry, how to get to the end zone, with my strategy, is the secret sauce that makes working with me highly succesful.  The only way anyone has access to that secret sauce is by hiring me."

#fugghedaboutit.

My answer is a firm NO followed by NEXT.  

I don't coach my competitors. If they can't do the job, then they shouldn't have the job. Especially after such a scenario as you described.

I hope, you will talk to this client and he will remain loyal to you( or comes back, disappointed with another team).