When you receive feedback from showings of your listing; do you convey the whole message word for word?

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Paul S. Henderson, REALTOR®, CRS, South Puget Sound Washington Agent/Broker! (Fathom Realty Washington LLC)

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Rainer
279,978

Dipti Thakkar

LAER Realty Partners - Andover, MA

On a team with Praful Thakkar

That is a good idea for sure.

Jul 07, 2018 11:18 PM

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1

Rainmaker
630,351

Ajay Pandya

e-Merge Real Estate Unlimited - Columbus, OH

Realtor Ajay Pandya

Depends. I send only 'good' part.

Feb 21, 2018 09:00 AM

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Rainer
217,010

Sharon Altier

Coldwell Banker Realty - Elmhurst, IL

Luxury Property Specialist, CSC, SFR

I wouldn't change a thing. I would educate the clients that sometimes replies may be triggered by your example, or by the fact the potential buyers have another motive (i.e., state it is overpriced and hope for reduction in price). However, I have to say that I am somewhat surprised to see that type or response coming from agents. I hvae always received constructive criticism and gave the same. If someone notes "dump" I would wonder if someone left beds unmade, clothes all other, dishes in sink...not in showing condition. I would probably visit the house and see what was awry, after asking the buyer's agent for specifics.

Mar 02, 2015 05:26 AM

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Rainmaker
4,322,995

Praful Thakkar

LAER Realty Partners - Burlington, MA

Metro Boston Homes For Sale

Paul S. Henderson, REALTOR®,CRS, - coming to this Q after a long time.

I am politically correcy when I share the feedback with the seller.

Feb 25, 2018 07:21 PM

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Rainmaker
5,774,223

Ron and Alexandra Seigel

Napa Consultants - Carpinteria, CA

Luxury Real Estate Branding, Marketing & Strategy

Paul,

If the person giving the feedback is sincere and not destructive for the heck of it, I would, Given that you are an experienced agent, I am certain that you would have noticed a offensive smell, etc, and brought it to the seller's attention. A

Feb 27, 2015 06:01 AM

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Rainmaker
4,273,381

Paul S. Henderson, REALTOR®, CRS

Fathom Realty Washington LLC - Tacoma, WA

South Puget Sound Washington Agent/Broker!

I have a showing service however the replies sometimes are rather blunt and argumentative. Like "What a dump!" or " Way over priced!"

I can honestly say the house in question was the opposite of a dump and was priced well below the comps.

I sometimes think the agents hate being asked for feedback and since the service asks three times, once every other day; well you know!

The end result is the client begins to hate the messenger...

Feb 27, 2015 04:57 AM

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Rainer
215,791

Marla Yost

The Yost Team- Keller Williams Realty - Arlington, TX

The Yost Team

We set them up to get the same feedback we do through our showing service..

So yes they get it all

Feb 27, 2015 02:24 AM

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Rainmaker
943,119

Jeff Pearl

Realty One Group Capital / LIC in VA - Lovettsville, VA

Full Service Full Time Realtor

Why screen it? If the seller requests feedback, then they should get the 100% word for word, good or bad, feedback.

Feb 27, 2015 01:56 AM

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Rainmaker
3,986,529

William Feela

WHISPERING PINES REALTY - North Branch, MN

Realtor, Whispering Pines Realty 651-674-5999 No.

Not always..some people are just plaim mean so I will temper the words.

Feb 27, 2015 12:30 AM

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Rainmaker
494,511

Bill Dandridge

MKB, Realtors - Roanoke, VA

GREEN, ABR, GRI, EcoBroker

If it is constructive, yes, I send it word for word. If it is somewhat less than helpful, I will paraphrase it.

Feb 27, 2015 12:18 AM

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Rainmaker
443,320

Cindy Davis

SD Home Source Realty - San Diego, CA

Sometimes yes, sometimes no. Depends on how the feedack is worded!

Feb 26, 2015 11:20 PM

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I wouldn't change a thing. I would educate the clients that sometimes replies may be triggered by your example, or by the fact the potential buyers have another motive (i.e., state it is overpriced and hope for reduction in price). However, I have to say that I am somewhat surprised to see that type or response coming from agents. I hvae always received constructive criticism and gave the same. If someone notes "dump" I would wonder if someone left beds unmade, clothes all other, dishes in sink...not in showing condition. I would probably visit the house and see what was awry, after asking the buyer's agent for specifics.
Paul S. Henderson, REALTOR®,CRS, - coming to this Q after a long time.

I am politically correcy when I share the feedback with the seller.
Paul,

If the person giving the feedback is sincere and not destructive for the heck of it, I would, Given that you are an experienced agent, I am certain that you would have noticed a offensive smell, etc, and brought it to the seller's attention. A
I have a showing service however the replies sometimes are rather blunt and argumentative. Like "What a dump!" or " Way over priced!"

I can honestly say the house in question was the opposite of a dump and was priced well below the comps.

I sometimes think the agents hate being asked for feedback and since the service asks three times, once every other day; well you know!

The end result is the client begins to hate the messenger...
We set them up to get the same feedback we do through our showing service..

So yes they get it all
Why screen it? If the seller requests feedback, then they should get the 100% word for word, good or bad, feedback.
Not always..some people are just plaim mean so I will temper the words.
If it is constructive, yes, I send it word for word. If it is somewhat less than helpful, I will paraphrase it.
Sometimes yes, sometimes no. Depends on how the feedack is worded!