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Rainer
21,791
Kevin Stormer
Homeowners Mortgage Enterprises Inc. - Greenville, NC

I've quickly learned there is no true vacations in the mortgage industry. So at best I let my clients know I will be away from my desk or out of town but, will monitor emails/voice mails and responsored may be slightly delayed. My personality type makes it difficult to delegate responsibilities to another loan officer in my absence. I'm a work in progress!

Feb 02, 2015 09:12 AM
Rainmaker
1,432,649
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I will talk with active clients about my plans.  Rarely am I out of phone range and if I am generally not for too long.  My longest out of range is a camping trip for 2 or 3 days.  Then I put it on my VM what I am up to and an auto responder on my e-mail.  I will also talk to lenders and other agents I am working on something with.  

Feb 05, 2015 03:15 AM
Ambassador
5,036,524
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

If I am taking a long trip, which is rare, I have coverage for my clients and prospects and make sure everyone knows. I still check email and respond if truly need. For short hauls, no one knows I am not around becuase of the technology. But I make sure I have someone to help if something comes up that I cannot address remotely.

 

Feb 03, 2015 12:18 AM
Rainmaker
3,340,393
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

No....we are aways in touch by cell and if need be have a back up agent to

show a listing.

Feb 02, 2015 08:44 PM
Rainmaker
4,434,127
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Yes I tell my clients and these days it is not a problem because of cell phones and emails. They can always reach me.

Feb 02, 2015 08:43 PM
Rainmaker
5,096,966
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I don't go on vacation a lot, but I do make one big 2 week trip overseas every year to visit family. I absolutely tell my clients I'm going and when. And no one ever resents it, in fact they usually go out their way to tell me I deserve a break. I start notifying my clients about 4-5 weeks prior to leaving of my plans and then remind them again about one week before. They know they can always email me or call me while I'm away if needed (most choose to wait for my return).

Feb 02, 2015 08:06 PM
Rainmaker
2,443,200
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Yes, I let them know.  Depending on why I go away I have coverage from one of my agents.

Feb 02, 2015 12:17 PM
Rainmaker
637,434
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

"Vacation" is just not in my vocabulary. That means that I am not out of touch at any time, even if I may not be there physically. Except for showing properties, there are just few times when I am missed. Luckily, everyone else is busy as well, so meeting face to face meetings are rarely needed. 

Feb 02, 2015 09:37 AM
Rainmaker
847,899
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

I am fortunate in working in an office that I feel very comfortabe knowing my people will be taken care of.  I am also extremely fortunate that Rain Silverhawk and I help one another out quite often.  Many times up front I tell a new client of our relationship and that they have the advantage of 2 even though I will be taking care of them for the most part.  As far as telling someone when leaving, I only tell the ones I am working with at that particular moment.  Mark

Feb 02, 2015 09:28 AM
Ambassador
1,074,821
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

I have a lot of help - my team is great at helping my clients when I'm away, but my clients always know when I'm away, and know they can still reach me with anything they need - I still have my phone on me and respodn to emails a few times/day. 

Feb 02, 2015 09:16 AM
Rainmaker
7,802,414
Roy Kelley
Retired - Gaithersburg, MD

I have always used associate agents to handle business when I am unavailable. This is the benefit of having a team.

Feb 02, 2015 08:54 AM
Rainmaker
2,224,473
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I do let my clients know when I will be out of town. The other two agents in my office help me with my business when I'm gone, and I do the same for them. 

Feb 02, 2015 08:43 AM
Rainmaker
3,986,196
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

VAcation?  Yea, I have taken a few.   I have a couple agents that work for my company.  My clients know they can E-Mail me anytime, and phone me, but I will not always answer the phone.  The agents in my company will take over my clients if I or they need.

Feb 02, 2015 07:45 AM
Ambassador
6,364,089
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

I am mobile ready at all times.

Sep 30, 2019 01:57 PM
Rainmaker
4,800,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Yes, and I have another agent cover my business.

Dec 03, 2017 06:27 AM
Rainmaker
273,820
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

I actually handled all the paperwork for two successful offers last year while on vacation. Ya gotta love Docusign!

Mar 17, 2015 12:47 PM
Rainmaker
248,771
Dale Taylor
Re/Max 10 New Lenox Illinois http://dtaylor.remax.com - Frankfort, IL
Realtor = Chicago Illinois Homes Townhomes Condos

I walked in the office one morning and found an Associate upset.  His Buyers made an offer on a home while he was on just a three day getaway nearby.  I said you told them you were going on vacation?  I then said what lesson have you learned from this?  He said his Buyers told him they felt like he had abandon them.  They happen to stumble upon a home, and was afraid it would be sold by the time he returned.  They told him they were so sorry for making an emotional decision.  Technology today affords us to be away without our Clients knowing we are away.  Rarely do I need to have a backup Associate to cover for me when I take a break.

Feb 13, 2015 04:49 PM
Rainer
51,536
Marilyn O'Donoghue
Long & Foster Avalon - Avalon, NJ

I do alert my clients if I will be out of town but as many of the responses noted above, agents are rarely out of touch.

Feb 08, 2015 08:02 PM
Rainmaker
472,107
M.C. Dwyer
Melody Russell Team at eXp Realty of California, Inc. - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

When I go on a vacation where there's limited Cell/Internet service, I tell my clients who will be covering my business while I'm away. I also spend time to brief my fellow agent about my clients. We do this for each other and it's worked out fine for everyone.

Feb 04, 2015 11:27 PM
Rainer
131,146
Carolyn Shipp
Source 1 Real Estate - Mineral Wells, TX
Mineral Wells Texas Real Estate

If I need to go anywhere longer than a couple of days, I partner up with another agent in my office to help with anything that may be upcoming.  Showings, signatures on documents, etc.  I can still be reached via phone or e-mail, but I always want my clients to have someone that can be met with.  Most of the time it isn't needed, but you just never know what can happen.

Feb 03, 2015 11:44 PM
Rainmaker
979,496
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Of course I would notify clients I am working with that I will be going on vacation. At the same time, I have very capable individuals in my office that they can work with, and the agent I assign to my clients to will have the full scoop on what is going on with their search, transaction, etc. Then, I also let my clients know that I will be available by phone, text, or email if some emergency comes up. I try to do as little business as possible to enjoy my vacations, but I have done multiple transactions while on vacation, and it has never been a problem. I always have enough time off to enjoy my vacation, and am also very lucky that I work in a fantastic office where everyone helps everyone else.

Feb 03, 2015 06:38 PM
Rainmaker
1,619,916
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Most probably, I'll still have an access to my smart phone. So, I'll be able to manage the questions or any issues my clients have. I also have a team, someone will always back me up.

Feb 03, 2015 04:06 PM
Rainmaker
1,107,863
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Clients are always informed when I leave town.  I partner  with agents who cover for me when I travel.  In addition, I'm available by phone and frequently check-in from my location.

Feb 03, 2015 09:25 AM
Rainmaker
649,466
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I have another agent , sometimes two, handle my business while I am away. I always prep clients at least one month in advance so they are aware.

Feb 03, 2015 08:22 AM
Rainer
288,679
Thomas McCombs
Century 21 HomeStar - Akron, OH

I seldom tell them in advance, but I may do so while on vacation if it appears appropriate, and then only if something needs my immediate physical attention.

I have others who will handle the physical attention part.

Feb 03, 2015 05:34 AM
Rainmaker
5,772,353
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Debbie,

Two schools of thought here...in the olden days before all the new stuff came out including the Internet, we had in place 2 excellent agents in our company as part of our team.  When we would leave for Europe or any other faraway destination, our clients knew and felt comfortable in contacting them if something came up.  One caveat is we never left when an escrow was open...

The other is to hide the fact and spend you vacation time dealing with all kinds of things that were not of an emergency nature. I remember seeing a fellow agent on the beach in Hawaii answering his cell phone and taking copious notes, etc...

Take the road that make most sense to you is my answer, but remember vacation meas to vacate. A

Feb 03, 2015 04:31 AM
Rainer
557,375
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

I take winter, summer and Super Bowl vacations every year. What good is money if you can't enjoy it with family and friends? My clients know my vacation schedule immediately when they become clients. So in emergencies, my clients can always call me, yet I haven't had a single call during any of my vacations. 

Feb 03, 2015 03:45 AM
Rainer
144,993
Penny Stevenson
Chestatee Real Estate - Dahlonega, GA

Always let all my clients know well in advance with a reminder a few days before leaving and also have someone that will cover for me, to handle any unexpected things that come up.

Feb 03, 2015 01:43 AM
Rainmaker
206,637
Marcie Purcell Associate Broker
Better Homes and Gardens Real Estate Cassidon Realty - Quakertown, PA
Realtor, Bucks & Montgomery Co PA

Yes, I tell them. I have coverage and I do minimum work while on vacation. The agents I leave my business with are awesome!  I check my email when I can and I returns phone calls when I can.  I love vacation and I love seeing new things so I'm pretty busy exploring while I'm away. Life is too short to work around the clock. I work with people who respect my personal time.

Feb 03, 2015 01:43 AM
Rainmaker
1,209,215
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

We don't take lengthy vacations.  They're usually 3-4 days at the most.  I have a team of 9 other agents that can handle our stuff when we leave, and we do tell our clients.  

Feb 03, 2015 01:29 AM
Rainmaker
387,189
Dana Basiliere
Rossi & Riina Real Estate - Williston, VT
Making deals "Happen"

Hmmm, I guess it hasn't come up as I haven't taken a vacation in 7 years. I would probably call on one of the 3 agents that I cover for and they would gladly repay me by covering. The last time I took 4 days and went to Montreal a deal started to fall apart and I was on the D____ phone for hours. I paid more in roaming fees than gas. (not complaining.... well maybe a little but I could have let it die)

Feb 03, 2015 01:22 AM
Rainmaker
1,026,944
Sharon Paxson
Sharon Paxson, Realtor® EQTY Forbes Global Properties - Newport Beach, CA
Newport Beach Real Estate

Yes historically I have told them that I will be unavailable. I line up an agent to take over if homes need to be shown.

Feb 03, 2015 12:08 AM
Rainmaker
4,319,419
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Yes Debbie Reynolds I inform them.

It's a good idea to be transparent - and as long as you have someone to take care of their needs, nothing wrong in it.

Feb 02, 2015 10:25 AM
Rainmaker
3,415,644
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I tell my listings and current clients. Such as in 2 weeks, i will be available by email, and have a designated agent taking my place for showings, inspections and such. I make my own decisions from where ever i am though, technology is great. 

Feb 02, 2015 08:31 AM
Rainmaker
443,220
Cindy Davis
SD Home Source Realty - San Diego, CA

If I have active transactions going on, I let everyone involved know when I am on vacation. Most of the time, we are able to handle anything that comes up through email/fax/etc. Hasn't been too much of a problem.

Feb 02, 2015 07:56 AM