Richard Woodward NMLS#217454, Service Beyond Expectations! Your Texas Lender (Nexa Mortgage, NMLS #1660690)

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sandy straley
Rindlesbach Homes - Salt Lake City, UT
Selling Homes for over 40 Years

I have used two loan officers over the years just because when they qualify clients they let me know if they can qualify now or if the clients need to work on credit, work history etc. up front.  I know so many loan officers that will send the loan all the way through underwriting and the loan will be denied -- who does this hurt???  The consumer. . .  personally I want to know upfront if my clients qualifies or not.

Nov 19, 2014 05:51 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

The ability to communicate to all parties timely and effectively with bad news as well as good news.

Nov 19, 2014 05:52 AM
Lamar Holliman
Coldwell Banker Chicora - Myrtle Beach, SC

Good or bad...I want an open line of communication!! Regular updates to all parties within the transaction.

Nov 19, 2014 04:11 AM
Connie Addison
RE/MAX Sundance Realty II - Fort Myers, FL

Hi Richard, at the top of my list is "responsiveness".....whichever way the transaction is going.  I appreciate too, when I'm "kept in the loop" by being copied in on all emails going to my client; that way I don't have to bother my favorite lender with lots of time consuming phone calls.

Nov 19, 2014 10:48 AM
Barbara Korabel
Four Seasons Realty Group - New Paltz, NY
Last Name Like Champagne

Short answer is that the lender must be competitive with rates and above all threat my client as I do. They must feel like they are the only ones that matter and above all tell them the truth.

Nov 19, 2014 10:36 AM
Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

One that you can get ahold of easily when you need them and to be kept informed.

Nov 22, 2014 10:34 AM
Robin Ruddy
Music Row Realty - Nashville, TN

Someone who communicates. Who has the heart of a teacher. Someone who stays on top of the deal and makes sure that we don't drop the ball at the 11th hour. They are the most valuable player on the team when it isn't a cash deal! 


Nov 21, 2014 08:26 AM
Rob Thomas
Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN
Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Keeping all involved informed and up-to-date! I love those who send emails out everyday day or so letting us know how it is progressing.

Nov 21, 2014 06:28 AM
Laura Filip
Laura Filip Broker , Opening doors for All Seasons of Life - Whitesboro, TX
What can we do for you today?

Answer your phone when I call you or email you return the email. Get with my clients right away. DO NOT TAKE TWO DAYS  to get back to me. Act like you care about what I have to say and the clients that were referred to you and understand that a referral does not have to come your way. Work together and lets get a deal closed and funded. 

Nov 21, 2014 04:21 AM
Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

If he has the time for me. Most lenders want our business, but when I need their time, I tend to reach their message. I usually like to partner up with lenders that are available on the weekends when I hold open house. When I dial them on the weekend is because I have a client on hand that needs immediate attention. 

Nov 20, 2014 09:26 AM
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

The lender must be knowledgeable, reliable, available and nice.  If the borrower has questions, answer kindly.  Never act as though the question is silly or stupid.  

If the borrower is a first time buyer, let them know what first time buyer programs may be available to them.  Do not ignore these programs because a buyer can qualify without them.  If you can provide additional value to the borrower, always do so.

If a lender provides marketing in hopes of gaining the opportunity to earn some business, that's fine.  I'm not a fan of co-marketing, though.  

Nov 20, 2014 03:50 AM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

That they be at settlement, are available to take calls and keep me updated on the process and what is happening.

Nov 20, 2014 02:05 AM
Lamar Holliman
Coldwell Banker Chicora - Myrtle Beach, SC

I agree Gabe Sanders...not a fan of co-marketing. I don't want my clients to feel like I'm endorsing a certain lender. As always, I provide my clients with at least three different resources. I do make sure the lenders that work well with me are on that list!

Nov 19, 2014 08:44 AM
Richard Woodward NMLS#217454
Nexa Mortgage, NMLS #1660690 - Plano, TX
Service Beyond Expectations! Your Texas Lender

Lamar Holliman , Gabe Sanders  and sandy straley those are all good qualities but isn't that just the very minimum?   Do you ever want your lender to help you attact prospects or co-market with you?

Nov 19, 2014 06:52 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

do what they promise to do when they promise to do it

Nov 20, 2016 08:10 PM
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

I always recommend the ones my clients loved working with. One lender I work with constantly keep contact even with the people that couldn't buy right away. I knew they were a go getter when after 15 years in this business they stopped by one of my open houses to look at a home a client of theirs mightlike, they bought that home:)

Dec 05, 2014 12:07 AM
Anita Allen
Levin Rinke Realty - 850-377-4410 - Pace, FL
Your Realtor for NW Florida, Pace/Milton/Pensacola

Keeping everyone involved up to date.  Someone who treats my clients well.  

Nov 25, 2014 12:24 PM
RVA HomePRO Michael Hottman
RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia - Glen Allen, VA
Helping you achieve goals in life & real estate

Keepin in touch and adding value to my business. Helping me build my business helps me bild yours.

Nov 22, 2014 12:05 PM
Chris Webb
Nova Home Loans - Tucson, AZ
Tucson's Social Media Expert

I see alot of the same answers about communication, what and where are the breakdowns? We have created a unique structure here that our referring partners enjoy and I am wondering if it success is in part to the seeming communication gap that agents seem to have with other lenders. 


Nov 21, 2014 02:37 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Good communication is a must. I have to know what is going on. Can a lender take control of the turn time on an appraisal? I would like that, too. I've had so many appraisal hold up closing. 

Nov 20, 2014 01:32 PM
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

Good, clear communication. Treating my client as their client. Continued contact even when we are not working a current deal. Don't forget about me, or I'll forget about you!

Nov 20, 2014 09:28 AM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

The mortgage lender needs to be local, part of the community, professional and can get the referral without being micro managed. When they get the buyer on the line, I can neck rein away in good conscience and work on other real estate listings, sales because property buy and sell is all about volume. The best use of your time.

Nov 20, 2014 12:12 AM
Vicki Swain
Silvercreek Realty Group - Boise, ID
Vicki Swain

Honesty!  One that keeps both the client and I in the loop!

Nov 19, 2014 09:55 AM
sandy straley
Rindlesbach Homes - Salt Lake City, UT
Selling Homes for over 40 Years

Yes. . .  my lender does. So that also is important

Nov 19, 2014 07:47 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I would love to receive prospects from my lender Richard Woodward NMLS#217454 , though I'm not a big fan of co-marketing.

Nov 19, 2014 07:11 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671


Jul 28, 2019 12:00 AM
Dipti Thakkar
LAER Realty Partners - Andover, MA
On a team with Praful Thakkar


Apr 09, 2018 11:42 PM
Ajay Pandya
e-Merge Real Estate Unlimited - Columbus, OH
Realtor Ajay Pandya

Communication and transperancy.

Sep 04, 2017 09:26 PM
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Richard - communication and transparency.

Mar 21, 2017 11:16 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Communication and results. I do not want to see delays in closing.

Jan 04, 2017 08:06 PM
Richard Woodward NMLS#217454
Nexa Mortgage, NMLS #1660690 - Plano, TX
Service Beyond Expectations! Your Texas Lender

It is clear that communication is the most important quality Realtors look for.  I am surprised because I just assumed good lenders did communicate.  In fact, my team and I have a Realtor Mobile Portal App that makes that easy and efficient.  You can concentrate on selling homes, not following up with your lenders.  Here is a link to how I make life better for Realtors:  

Nov 25, 2014 03:54 AM
Roy Kelley
Retired - Gaithersburg, MD

I want to use loan officers who make deals happen. Many buyer prospects take months or sometimes even years to be qualified.

Nov 25, 2014 12:36 AM