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Company Philosophy: We are a real estate professionals dedicated to making a difference with integrity, innovation, care and excellence. We will guide our actions by the highest ethical standards. We will preserve and build upon the excellent reputation established by our founders. We will consistently provide premier service through our unwavering commitment to honesty, integrity, knowledge, skill and innovation. We will continually enhance our service with new technology and the most current marketing systems. We will encourage a work atmosphere where personal growth, creativity and a problem-solving attitude are cultivated. We will foster our "family" oriented environment. We will continue as strong and progressive leaders in the communities we serve. As Trusted Advisors, Skilled Negotiators and Expert Facilitators®, our Sales Associates will commit to quality service - in writing. Since we know that a smooth process is based on trust, the Premier Service pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official. We want you to understand the process in full, from beginning to end, and stay in regular contact so you are informed at every step. Our sales team can also recommend ancillary home services that will offer clear, added value. And then, we want to know how we measure up. The Premier Service program was created with your input. Our customer satisfaction surveys, provided to you upon transaction close, help us continually refine our customer focus and maintain high standards. Over time, all our customers will be given the chance to give input to help make us the best that we can be. You deserve a knowledgeable advocate in the real estate process, and Premier Service is designed to do just that. Because it's about commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be.