I like to call my specialty for homebuyers 'hand holding'.  After every home purchase or refinance I always make a point of asking my clients what they felt I did best for them and typically receive two consistent answers. One, I listen well to the needs and wants of my clients and two, I am never difficult to reach or ask questions.  I love to teach and share information.  I encourage my clients to ask me questions at all times and about any part of the homebuying process.  I enjoy getting excited about house they find, about the quality of life change they are going to have once they get to the closing table and own that new home.  If I wasn't actively engaged in the entire process with my client I would find no satisfaction in what I do. Some of my clients will talk to me 3-4 times a day, others 3-4 times a month while purchasing or refinancing their home. Everyone is different and I hope to learn and accommodate every single person.  My greatest pride is when my clients call me up just to tell me they finally got the new carpet for their home and they want to send me the pictures.  Then I know that I have made the process enjoyable and stress free for them.  It's amazing how well being straight forward and open with clients will help them understand the process more fully and alleviate their worries.