Hi, it's Sharon Finch of S Finch & Associates, a local real estate team in the Charlotte, NC area located in the Ballantyne Area of Charlotte and a broker at Keller Williams Realty-Ballantyne.  A lead coordinator works on the team coordinating all projects and interviewing all leads that come to the team.  Each process of the transaction after working with a buyer or seller is handed to the team manager who then starts the process of setting up appraisals, qualifying the buyer for the loan process, having title searches pulled by the attorney and coordinating the move for the seller/and or buyer.  The fascinating part of the transaction is that it is a smooth process for all parties when several members of the team work together to coordinate everything from utility turn on and off or advise on how to get the repairs completed for the home.  The vendors the S Finch & Associates have employed to help them get the job completed are high quality reasonably priced repair people or people they have completed business in the past.  Many are part of Craig's list and part of Angie's list, with high referrals from their past clients.