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Andrew Rittenour
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05/07/2013
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On Jan 4, 2013, I called Ricky concerning my property at Manchac Highlands. My conversation with him did not start off well. Somehow, he had been calling my son and daughter-in-law, who had a bad wireless connection and the phone kept going dead. My son called me and informed me that this Ricky guy kept calling and he was getting tired of it and asked me to call him and tell him to stop calling and bothering them. I immediately called the number my son gave me and began to let Ricky know how I felt (I was ticked off).
He listened to me, apologized, and then began to tell me the reason behind his phone call and how his system worked. He did not know why the other phone numbers were coming up but made a note to ensure that those numbers were not called again.
I basically told him that I had lost my job, had moved back to Texas and did not care whether the house went into foreclosure or not. He began to explain to me the alternatives that were available to me and the importance of not just “walking away” from the house. I began to listen to his advice. He spoke to me in a matter of fact manner, with respect towards me even though I had started our conversation off fairly aggressive. He stated that even if I did not choose to use him or his company for an alternative to foreclosure, to at least consider doing anything rather than nothing.
I actually appreciated his frank and earnest approach, kind of man to man, but not too pushy.
I was aggressive, he let me get that out, gave me advice, and calmed me to a point to where I actually chose him to be my realtor. He promised me he would work as hard to sell my house as he did in getting hold of me (pun intended). He and his team have done just that.
High integrity, communications throughout process have been adequate-as promised. Hopefully, this Friday, we close. Put the house on the market with another Realtor on July 4, 2012. No offers for 6 months. Ricky took over as Realtor Jan 4, 2013, multiple offers in less than a month, nothing else to say here. Let the records speak for themselves.
Thanks,
Andrew Rittenour
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