Welcome to Benchmark MortgageThe Albanese Financial Group

As a client of service organizations over the years I have observed a clear distinction between service providers who take the time to understand and address client needs and those who simply move clients through their system. Over the years and on and ongoing basis my team and I have spent countless hours breaking down each minute step of the mortgage financing process (over 300 events). We continually improve systems, host and perform site visits with other top lenders across the country, and emulate service excellence models such as Nordstrom's, The Four Seasons, and The Ritz Carlton. As a team we read extensively to improve our ability to serve. Our reading list includes works by Ken Blanchard and Sheldon Bowles (Raving Fans, Gung Ho!, High Five, Who Moved My Cheese), John Maxwell (21 Irrefutable Laws of Leadership, Failing Forward, 17 Indisputable Laws of Teamwork), Jan Carlson (Moments of Truth), Jim Collins (Good to Great), and Todd Duncan (The Power! to be Your Best, Life by Design). Of most importance though, we listen carefully to our clients. We believe that our success is most accurately measured by the number friends and ‘Raving Fans' that we make along the way.If you care to review it you will find a copy of our core values (Tenets of Success), enclosed. Our service philosophy can be summarized as follows: Minimum effort/ maximum impact. We strive to simplify the loan process for you, minimize the effort and time required of you, and work as your personal mortgage planner to structure mortgage financing that maximizes the effectiveness of your overall financial strategy. Through consultation we try to discern and prioritize the following when making recommendations:

Desire to minimize the overall cost of your loan Desire to minimize the monthly loan payment Desire to maximize equity accumulation (principal reduction) Desire to maximize tax deductibility Desire to reduce long and short term debts Desire to maximize savings

I am very pleased to have this opportunity to serve you and look forward to providing you with a smooth loan process and an on-time loan closing with anticipated terms.Michael Albanese

Branch Manager / Mortgage Planner