The most important thing to remember in business is to take care of your clients and listen to them.  In my business, it is important to acknowledge the clients and potential clients throughout the year, regardless if they have done a loan with me or not.  They will feel appreciated, will remember me, and return as well as give me referrals. I understand not only my client's Mortgage and Finance issues, but how they relate with their personal financial planning for their family's future.  I have access to nearly 400 Home and Commercial Lenders with over 180 different Loan Programs to make sure I find the best home financing solution for them!  I am always available to answer or discuss any questions they may have about the biggest financial decision they may possibly make in your lifetime - the purchase of a new home or the refinance of an existing home.