In 2010 & 2011 J.D. Power and Associates ranked Quicken Loans Inc. the Highest in Customer Satisfaction among All Home Mortgage Lenders in the United States!
Get to know Andrew Roush
Andy Roush's Background:Received MBA from Thunderbird School of Global management in 1993. Graduated from Alma College in 1991 with a Bachelor of Arts in Economics. Worked with Quicken Loans in Mortgage Banking since January 2002, specializing in all aspects of mortgage loan origination.
Here's how we work hard to make sure everything we do benefits you:Our product base is unrivaled in the mortgage industry with safe, secure loan programs Our expert advice makes your purchase process quick and easy from application to close We close loans in all 50 states, and can process loans in as few as 15-30 days We don't just help you get a mortgage, we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! You can also upload your sensitive personal information right on the www.myquickenloans.com website You have total control-you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan We offer over 26 years of mortgage experience Return Call Policy: All calls/e-mails must be returned same day Clients have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! After you close your loan, we'll keep you in-the-know. We keep track of the market for you and let you know of mortgage rate drops or upcoming events that could save you and your family money We are the 4th largest lender in the nation, closing 3 Billion dollars in mortgages monthly--that's 18,000 clients!
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