I have used Followupboss for two years and can attribute multiple closings because of the auto responder emails and text messages. I closed a $3M deal this year due to followupboss's automated text system to a new lead. I happened to be ill and was taking a nap in the middle of the day. The prospect texted back what his search parameters were and I was able to respond. You can integrate your own templates along with the system's auto generated emails. I have two sets one for seller leads and one for buyer leads.