Old Republic Home Protection - Home Warranty Provider reviews on ActiveRain

Old Republic Home Protection - Home Warranty Provider Overview


Average Rating:	3.79/5 (28 votes cast)
Company:	Old Republic Home Protection
Website:	http://www.orhp.com/
Category:	Services
Subcategory	Home Warranties/Insurance

Old Republic Home Protection offers comprehensive repair/replacement coverage on major home systems and appliances. We’re proud to set the Premier example of providing excellent home warranty service at reasonable rates. We’re People Helping People!

For more information:
• To place Applications visit www.orhp.com or call 800-445-6999
• To request service visit www.orhp.com or call 800-972-5985
• “Like” us on Facebook at www.facebook.com/OldRepublicHomeProtection

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Select Home Warrenty

housepat Contact Me

Real Estate Agent

Washington, DC Reviews(116) 94.20 % Positive Feedback

Submitted on 05/12/2016

First, let me explain that this is not a review of the comany's services or how they handle claims. ... more

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ORHP - Will NEVER use Them Again!

martikilby Contact Me

Real Estate Broker/Owner

La Mesa, CA Reviews(1) 100.00 % Positive Feedback

Submitted on 08/09/2013

My first-time buyers returned from a weekend getaway on Monday evening to discover that when they fl... more

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100.00 % thought this review was helpful

Any Way to Deny a Claim

moneydoc Contact Me

Real Estate Agent

Carlsbad, CA Reviews(1) 0.00 % Positive Feedback

Submitted on 08/09/2013

When I have a choice I do not recommend Old Republic Home Protection. My real estate office was in a... more

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I Do Not Recommend Old Republic Home Protection Plans

sanjosehomesforsale Contact Me

Real Estate Broker/Owner

San Jose, CA Reviews(15) 100.00 % Positive Feedback

Submitted on 08/05/2013

I've used Old Republic Home Protection Plans in the early days of my real estate career. My clients... more

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Old Republic has been a nightmare experience.

jeannecole

Education & Training

Reviews(1) 100.00 % Positive Feedback

Submitted on 07/16/2013

Old Republic gets high reviews on this site of realtors, but if you look at sites of people who home... more Old Republic gets high reviews on this site of realtors, but if you look at sites of people who homeowners who have had their policies, you will find their ratings very low. I can tell you why. The house I purchased came with an Old Republic warranty, which I thought was a nice bonus. I used the policy to have an electrician service multiple electrical issues. My fiancee met the electrician, since I was at work. The electrician left an invoice with no invoice number and no contact information or address. He also left a business card with an email address and phone number, no address. When I set up the service call with Old Republic, the representative did not say that I would be billed for the $75 deductible by Old Republic. Since I'd been left an invoice by the electrician, I assumed I owed him the $75. It took a couple attempts at calling him before he returned my calls and gave me his mailing address. I put a check for $75 in the mail to him and assumed that was that. It is now mid July, and I am still dealing with the issue of payment. I continued to get bills from Old Republic, despite the fact that I'd sent the check to the electrician. I have spent hours upon hours trying to resolve this. I've tried calling the electrician and Old Republic has tried calling him many times. Eventually he finally left me a voice mail saying that he'd lost the check and just thought, 'Oh well, my fault, my loss.' (Sounded better before I knew the money wasn't even his to keep.) I have twice been told by Old Republic representatives that this matter would be sent to an accounting manager and the charge taken off the books. After the first time I was told that, a collection notice was sent to my address in my fiancee's name. The second person who told me that accounting would clear this promised I would receive a phone call to confirm that it had been done. Both times I told the representative that as soon as this was cleared I would send a check for $45 to the electrician ($75 - $30 check cancellation fee.) Neither representative explained that the money owed was to Old Republic, not him. They just told me that they were SO sorry for all the inconvenience and that my balance with Old Republic would be cleared.I did not receive the promised call telling me everything was cleared, so I called them back today, after 2 weeks of waiting. Since the 2 representatives who reassured me that the charges would be cleared both said they were forwarding notes to an accounting manager, I asked to be transferred to someone in that role. All accounting managers were in a meeting, but an accountant spoke to me. She very brusquely informed me that, yes, the notes show that I was told my charges would be cleared, but I owed the $75 to Old Republic, not the electrician (first I've heard this!) and so the charges can not be cleared. I told the representative today when I learned that the money is due Old Republic that I would send a check for $45, but the electrician owes them the other $30, since he lost my check. No, I still owe $75, she says. I cannot begin to tell you how frustrated and angry I am. I have poured an unbelievable amount of time into trying to resolve this, have twice been reassured that it has been, and they still have my account referred for collection. When I bought the house, I intended to renew the home warranty at the end of the year. I would now rather pull out my own teeth than to ever deal with this company again.

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100.00 % thought this review was helpful

Sometimes good , sometimes bad

ckankowski Contact Me

Real Estate Agent

Poway, CA Reviews(9) 100.00 % Positive Feedback

Submitted on 04/14/2017

I've had some good experiences, but several times I've had some horrible ones that never got resolve... more

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Good enough when you need protection

pthakkar Contact Me

Real Estate Agent

Burlington, MA Reviews(827) 52.81 % Positive Feedback

Submitted on 08/04/2017

Good enough when you need the protection plan for your home. This is what Old Republic Home Protect... more

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Should I get a Home Warranty?

bengland3 Contact Me

Real Estate Agent

Gilbert, AZ Reviews(6) 100.00 % Positive Feedback

Submitted on 04/29/2015

Should I get a home warranty is always a question within a real estate transaction. I have had many... more

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Not the best service

noahzark Contact Me

Real Estate Agent

Evanston, IL Reviews(127) 85.19 % Positive Feedback

Submitted on 11/24/2013

Often Old Republic will not give good value for the money spent. They are slow to respond and often ... more

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My clients are satisfied

pauls4you Contact Me

Real Estate Agent

Tacoma, WA Reviews(18) 100.00 % Positive Feedback

Submitted on 11/11/2016

My clients are satisfied and that makes me feel at ease. We are always looking to make our clients f... more

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