I think that originally, Yelp started out to be a good thing but . . .
Yeah, that dreaded but. I have heard of so many business owners who operate good reputable business and strive to satisfy their customers. Needless to say, some folks cannot be satisfied. So one gets a bad review.
From what understand, the only thing that the business owner can do is have as many folks they know, write good reviews so the bad one will be buried. I did not like the way they pestered me to sign up for their service either.