By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia While we are on the topic of training, I would love to continue on from last week’s post. It is my belief that one of the major reasons we have so many unhappy teams, clients and business owners is the lack of training in the prop
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07/15/2011
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA College was fun. Even some of the classes I took were fun. These particular classes did not feel like work because, well, they weren’t, really. One such class I took was “Philosophy in Literature” taught by Peter Kreeft. Our job that seme
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07/13/2011
By Salvatore J. Friscia, San Diego Premier Property Management, San Diego, CA The “move out” stage of a tenancy can be voluntary or involuntary. The voluntary move out process begins when a landlord receives notice from a tenant that they have intentions of no longer occupying a rental property.
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07/11/2011
By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia Let’s continue from my last blog. If it’s all about the client experience, and it is (just ask your clients), then how do you create a memorable and enjoyable client experience? Remember that it has to be a “real” experience bec
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07/08/2011
By Salvatore Friscia, San Diego Premier Property Management, San Diego, CA A vital part of reducing cost when managing a rental property is limiting the expenses associated with tenant turnover. Tenant turnover usually requires the rental property to be professionally cleaned, painted or touched
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07/08/2011
By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia How do we know what service experience we want our clients to feel if we don’t know what that experience is ourselves? We don’t, so it’s no wonder our industry is mostly confused when it comes to delivering the best client experi
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07/08/2011
By Jo-Anne Oliveri, ireviloution intelligence, Brisbane, Australia Training… the eternal debate rages amongst the property management industry. “Not enough time,” “can’t afford it it’s too expensive,” or the mother of all excuses… “I already know everything.” Like in any industry, ongoing and c
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07/08/2011
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA Recent posts have suggested onerous burdens and detailed obligations owed by landlords. “What about the tenants?” you ask. They have some responsibilities, too. If a tenant in California does not adhere to these minimum requirements, a la
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07/06/2011
By Colin McCarthy, J.D., Robinson & Wood, San Jose, CA In my last entry, we discussed how it was possible in this great country of ours that a burglar could sue a property owner for injuries he sustained while robbing that same property owner. In my next entry, we will discusswhy it is in the f
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06/22/2011
By Salvatore J. Friscia, San Diego Premier Property Management, San Diego, CA Every property owner should require tenants to issue a refundable security deposit which is held on file to insure against non-performance of the lease agreement. Non-performance may be, but is not limited to, anything
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06/20/2011
