Janell Kittleson's Blog

I just got off the phone with a property manager who uses our property management software and she was fit to be tied over a contractor she was working with on a house she manages. I could feel the heat of her anger through the phone! Appearantly the contractor she hired started a roof tear-off (...

I spend a good portion of my workday talking to customers about the importance of tenant screening and helping them to establish easy access to credit reports and public records & criminal background reports on prospective tenants.  While it's only one small part of a Landlord or Property Manager...

Last night I walked into my home office to find a stand-off of sorts.  Or maybe a commiseration. Or it could have been just two creatures trying to co-exist.  Either way, Zoomie, the robot dog that Santa brought my daughter for Christmas, and Clyde, our 9-year-old pound-puppie, were paired there ...

I am writing this blog while I sit on hold with a customer.  I'm not kidding.  Our call is going on 46 minutes.  They've called in asking for my support because they are confused over how to handle a basic accounting task in our property management software.  I like helping people and even those ...

This morning while getting ready for work, I opened the door to the freezer and out fell a pencil box full of snow.My daughter poked her head around the corner and sheepishly said "uhhhh.... I just don't want the snow to go away!!!"  Obviously she hasn't been bothered by the frozen water and sept...

While assisting one of my customers with getting set up for Tenant Screening services, I was reviewing his rental forms and noticed one of his Rules & Regs for his rental properties and was taken back by #13: Amen, brother!  Way to put it straight!   As a property manager walking my properties, a...

 Behind my barn hangs this one tenacious leaf.  She gave me a pause this morning as I tended the animals.  Just enough of a pause from complaining about how cold it is to see her beauty.Have a wonderful Thanksgiving!________________________________________________________________Janell is a membe...

It's the second year of Giving Tuesday - the Tuesday following Thanksgiving - where people turn their focus to giving back to others.  I love this day and the movement!  Next Tuesday, I am going to pull out the stops and see what I can do to pay it forward & give a little more to everyone I conne...

Considering renting your home to someone and want to be sure the person you're renting to will be a solid, dependable tenant?  Instead of using a reliable tenant screening service that can offer you an indepth look at credit, criminal and eviction history, why not hire a psychic? A palm-reader?  ...

Last night when I was helping my husband sort junk in HIS barn (it's only mine when it's clean...) I was roped into sorting 4 million random screws, nails, washers, bolts, hooks, gizmos, etc. that he has been tossing into a tote over the years when he finds them in his coat pocket after contracti...