Glenn's Thoughts...

  I have a couple of acquaintances that are always starting the next BIG thing. I bet you do too. It may be a new brokerage, new marketing plan, new career opportunity, new relationship, new diet, new classes, or new exercise plan. Through the course of the year, it is typically all of these acti...

  "They are clearly wrong."  I bet you've heard this more than once from (or about) buyers, sellers, other agents, lenders, and appraisors. In the past few years, this mindset has become the covert, and sometimes overt, message between competing entities of all types. This includes political part...

  Anyone that spends much time working in real estate quickly learns that as a general rule of thumb, people are crappy listeners. Sellers often don't want to hear about realistic pricing, buyers don't want to hear the real truth about their local market, and even other agents can struggle to abs...

What can you do with a “no”? Move on to the next project. Move on to the next deal. Move on to the next research effort. Find out if you made an error (so you don’t repeat it). Find out if you were not communicating clearly (again, so you don’t repeat it). Move on to the next day. Move on to the...

Whether with buyers, sellers, lenders, agents, or even friends and neigbors, we've all heard people (and likely ourselves too), say they need to stop a bad habit. "I'm trying to quit smoking," or "I need to stop eating so much,"or "I need to spend less time on Facebook." Perhaps the bad habit is ...

  I'll say it: People don't care. Well, more accurately, they don't care about all the things you care about. You may find people where you have common interests. However, even then, the level of care you each have for different things will probably vary wildly. I was working with a client recent...

  It happened again. I went to a presentation and the speaker read his slides to us. ALL OF THEM! IN DETAIL. Argghhh! I can understand why many in the corporate and military worlds have gone as far as to ban PowerPoint presentations. So what's the deal about presentations where the speaker reads ...

Anyone with anytime in real estate (or any other line of business for that matter) has to deal with complaints. In many cases, complaints are an opportunity. But not always. I bet many of you recall the fun episode of "Seinfield" about Festivus (for the Rest of Us). One of the aspects of Festivus...

  Real estate is one industry that is tied closely to the dreams of people. The All-American home, a new business, an investment, a growing company, or the entrepreneurship of agents and lenders. So this makes me wonder, what is the sound of a million dreams? Since our business work is still ofte...

  "Football is not a contact sport, it's a collision sport -- dancing is a contact sport." ~ Coach Vincent Thomas "Vince" Lombardi   In real estate I see way too many people forget to think about how their messages (sales pitches, listing descriptions, contract negotiations) are seen and felt by ...