PropertyManagementMaven * LandlordWhisperer

Property Manager - Gibson Management Group, Ltd.
A maven (also mavin) is a trusted expert in a particular field, who seeks to pass knowledge on to others. The word maven comes from the Hebrew, via Yiddish, and means one who understands, based on an accumulation of knowledge. Wikipedia
I recently wrote a blog post about charging a tenant with half of the cost of a HVAC service call.  Tenant wants RECONSIDERATION of $ervice Call....Sure, I'll REconsider! At about the same time, I had a showing request from an insistent rental prospect who demanded I show him and his girl friend ...
I used the flashlight app on my first smartyphone (3 phones ago) within the first week....I must have learned to download it because I do not think it came loaded on the phone; however, I used it to show the basement of a 3-story townhouse with the basement bulb had burned out.   I have also advi...
I have a property owner client who has known for 4 months her residents of 3 years were leaving the end of June.   I did a PRE-move-out inspection the end of March to assess what needed to be done in the “make ready” process for new residents.  I made the inspection with the Class B contractor I ...
Occasionally I have to collect monies from my residents in addition to bills for shampoo caps that fell into the toilet; HVAC service firm calls for NO HEAT when the filter is totally covered with debris from burning candles and incense. While I do try to talk(via e-mail)  most r...
One of the things I ♥ about Craigslist for posting my rental properties is that they LISTEN TO THEIR USERS.....OH!  I don't think they are actually listening to ME; however, I suspect that through their various forums, posting options and FAQ, they are getting the word that rental prospects who u...
...I did not put it there.   Somehow, I am now the EDUCATOR of rental prospects using migration sites to find their new rental home. These sites RARELY provide a link to my website but they do provide my phone # which is why my outgoing voicemail message directs them to my web site....I also have...
My rental application asks the question....SMOKER ______YES does not differentiage between what KIND of smoking.....maybe it should. A recent reader survey * Bisnow Multifamily found that their readers were in favor of BANNING e-cigaretts in multifamily buildings by 64%. WHY?  Are...
One of the BEST reasons for VA property managers to take the VAR sponsored update classes provided by Chip Dicks is to LEARN about these types of issues....Chip will be teaching at the Richmond Association of Realtors on May 13th 2014 VRLTA Update Classes Virginia Realtors, there is a new group b...
Unless your prospects have rented from you for 5 years, never had a complaint AND paid their rent on probably can not make the statement that your rental prospects would be GREAT TENANTS! A few months ago, I received a phone call from a local real estate agent who thought that the cou...
I have found the ♥ of TEXTING....even before Craigslist allowed responses to their postings via TEXT....I found TEXTING as a viable alternative to voicemail a few years ago. contact info email  CL mail relay (recommended) [?] show my real email address no replies to...

Wallace S. Gibson, CPM

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