International Services Outsourcing's (cristinacafe) Blog

  Outsourcing basically refers to the transferring of control of a process within a business to a third-party service provider. The service can be provided on-site at the place of business or it can be provided from an off-site location. It all boils down to whatever is more convenient for the b...

One of the biggest challenges in cold calling/outbound telemarketing is not being able to contact the right person. If you fail to reach the right person, you fail to make the sale. Most companies feel they are not able to realize outbound telemarketing and they do not do due diligence about lea...

Choosing the right call center executive is crucial for any call center, as they represent all that the company is. Any client has to like the person who they speak to in the call center to feel they can buy from the company. The abilities of a call center exec will determine whether your compan...

Customers are the foundations for any business. Without them, a company cannot and will not succeed. It is important for a company to retain the trust and the business of a customer, so that they can be successful long term. If x number of $$ is invested in obtaining a customer, this is exponent...

Word of mouth is one of the best ways to generate leads for your business. It is always important to have a 30 second sales pitch ready for when you speak to any new potential clients about your business. A good sales pitch should instantly stick on a person what it is your company does. So a go...

  When InSO contracts out to a third-party for the purposes of performing certain tasks of the business so that they can focus on other endeavors, they enable that company to become more productive and profitable as a result. Since InSO is headquartered in Los Angeles, California they are conside...

A company’s revenue can be enhanced with the addition of a telemarketing call center. Additionally, their existing customer relationships can be augmented as well. However, it has been well documented that the best way to achieve enhanced revenues and augmented customer relationships is to outso...

Like it or not, telemarketing call centers are here to stay, but in defense of the industry, being successful at telemarketing and having a profitable call center is not always an easy proposition. International Services Organization (InSO) can provide your business with an excellent call center...

Over the past five years, the administration of President Gloria Macapagal-Arroyo has seen its fair share of instability and unrest. The Oakwood Mutiny of July 2003 was by far the most significant. It was originally felt that the economic impact would be negative and quite long-range in effect, ...

In recent years, the Philippines have entered the outsourcing arena and have made quite a splash in the industry. Entering the 21st century, Philippines emerge as a supplier of outsourcing labor to the global offshore marketplace. The onset of their rise in popularity as a country in considerati...