From Leslie Margolis, now of Virginia
"My husband and I have known Susan and her wonderful family for approximately 8 years. When we needed to relocate, Susan was the perfect choice. She led us through the process, handled all of the arrangements while I was out of town. The house was sold in record time for a great price. You will enjoy working with Susan."
Service Category: Real Estate Agent
Year first hired: 2006
Top Qualities: Great Results, Expert, High Integrity
From Bill Michaud, now living in Raleigh, NC
"Susan was a great asset to have working with us when we were relocating. She knows how to attract buyers. Her knowledge of the market helped us sell our house quickly at a price that higher than we expected. I recommend having Susan as your realtor, we had a terrific experience."
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From Regina, West Chester:
1. Were you happy with the frequency of communications?yes
2. My Professionalism?yes
3. My knowledge of the industry?yes
4. Did you find me easy to work with?yes
5. Were problems handled satisfactorily?yes
6. Were you satisfied with my service overall?yes
7. Would you recommend me to a friend or a relative?yes
8. Would you be willing to speak with a potential client if they asked me for a reference?yes
What made you select me as your Realtor?
Referred by a friend
What did you like best about working with me?
You did not pressure us
Was there something about me that you didn't like? Be honest.
You're too skinny
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From Stephanie in Willistown:
- Were you happy with the frequency of communications? absolutely!!!
- My Professionalism? your a class act all the way!!!
- My knowledge of the industry? yes!!!
- Did you find me easy to work with? so easy....i was sort of sad when we found our house.....i loved hanging out w/u on saturdays/sundays and looking...it was so much fun.
- Were problems handled satisfactorily? there were NO problems.....pruchasing a house w/u as our realtor was one of the easiest things that i have ever experienced.
- Were you satisfied with my service overall? on a scale of 1-10.....1,000,000,000.......
- Would you recommend me to a friend or a relative? in a heartbeat!!!
- Would you be willing to speak with a potential client if they asked me for a reference? anytime!!!
What made you select me as your Realtor referred by family member
What did you like best about working with me?
fun, nice, listened to exactly what my husband and i were looking for in 0ur first house and showed us only that, always available when we had a question or concern.
Was there something about me that you didn't like? Be honest. NO!!! NO!!!
Looking back on your transaction, what stands out the most in your mind?
.....how genuinely happy you were/are for my husband and i being first time homeowners and how you really looked out for our best interest....i remember one particular house was a "little weird and smelly"......and you said...."let's get out of here"......looking out for our best interest......
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From Steve and Lisa
- Were you happy with the frequency of communications? - Yes
- My Professionalism? - Yes
- My knowledge of the industry? - Yes
- Did you find me easy to work with? - Yes
- Were problems handled satisfactorily? - Yes
- Were you satisfied with my service overall? - Yes
- Would you recommend me to a friend or a relative? - We already have & will continue to do so.
- Would you be willing to speak with a potential client if they asked me for a reference? Absolutely
What made you select me as your Realtor? - We liked your demeanor the first time you took us to see a house. We were taken by your approachability, flexibility, and... you're just so nice. Plus, there was no pressure to sign the exclusive agreement.
What did you like best about working with me? - You never gave up on us. Even by the one hundredth and sixty fifth house (or something in that ball park), you continued to treat us the same way, each time we saw another house.
Was there something about me that you didn't like? Be honest. No; the entire experience was good. We were very pleased.
Looking back on your transaction, what stands out the most in your mind? The fact that you never pushed us in a direction that we were uncomfortable with. For example, when selling our home, we chose not to hold an open house. That meant a lot.
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From Mick and Tini, Downingtown:
Were you happy with the frequency of communications? Very. You kept the listings coming, responded promptly to questions (and changes in direction from us!), and kept up the energy even as our search dragged on into several months.
My Professionalism? Absolutely. This was best reflected in your interactions with other realtors and homesellers. You also managed a change in realtor office with grace and professionalism.
My knowledge of the industry? Seemed very sound, and you were honest when you felt we were looking outside your market area and connected us with extra realtors.
Did you find me easy to work with? A delight. A pleasure even.
Were you satisfied with my service overall? Absolutely.
Would you recommend me to a friend or a relative? Definitely.
Would you be willing to speak with a potential client if they asked me for a reference? If I can recommend your soup, too, of course. . . .
What made you select me as your Realtor? Our realtor brother-in-law found you through Remax and referred us.
What did you like best about working with me? Relaxed, good-humored, patient, with no sense of urgency or push to closure.
Was there something about me that you didn't like? Be honest. Honestly? No, we were all very happy with your service.
Looking back on your transaction, what stands out the most in your mind? Who knew buying a house over six months could be so much fun. You kept our protracted, evening-time house hunt pleasant and painless.
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From Carole in East Goshen.
Were you happy with the frequency of communications? Yes
- My Professionalism? Yes
- My knowledge of the industry? You had a good sense.
- Did you find me easy to work with? Very easy.
- Were problems handled satisfactorily? Yes
- Were you satisfied with my service overall? Very much so.
- Would you recommend me to a friend or a relative? Yes.
- Would you be willing to speak with a potential client if they asked me for a reference? Yes.
What made you select me as your Realtor? We liked the way you handled the transaction when we bought the Amalfi house and you were very easy to talk to. You also take on your clients as friends and look out for your clients after the transaction.
What did you like best about working with me? Advocacy for us and very entertaining to be with.
Was there something about me that you didn't like? Be honest. You are way too funny (just kidding)
Looking back on your transaction, what stands out the most in your mind? Helping us on choosing the right buyer from the several potential offers with honesty and insight.
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From Michele, Drexel Hill
Were you happy with the frequency of communications? Very happy - always staying on top of my needs.
My Professionalism? Very professional - gives good insight into situations that I may not see for myself.
My knowledge of the industry? Has a good feel for what the market is doing.
Did you find me easy to work with? Absolutely! And has much patience!
Were problems handled satisfactorily? No problems have occurred that I am aware of.
Were you satisfied with my service overall? So far, yes!
Would you recommend me to a friend or a relative? Definitely!
What made you select me as your Realtor? Known realtor for many years.
hat did you like best about working with me? Knowledge of the market, eagerness to make sure I am pleased and content.