References for Vacation Rental Pros Property Management, LLC
I have the highest praise personally and professionally for Steve Milo and his associates at Vacation Rental Pros. Their attention to detail is superb and I believe it all flows from the top.
From A to Z: accounting, aggressive pricing, booking, customer service availability and quality, management, quality control, special assistance, and you name it, all leads ultimately to a hands off, hassle free, highly profitable experience.
I have no reservations in highly recommending the services of Vacation Rental Pros. If you have any questions at all, feel free to ask Steve for my contact information.
Dr. Todd Rappaport, Jacksonville, Florida Owner of Cinnamon Beach Condo 461 and Cinnamon Beach Condo 752, Palm Coast, FL
Steve Milo came to us in the same way that I come to you, by letter introducing himself and his company to us. Initially, we were skeptical thinking just another rental company, but decided to give him a try since we had very slow rentals. I'm so glad we did!
Steve began managing our oceanfront condo in early April 2007. Our condo has been rented 80% of the short time that he's taken over. It's been very refreshing to work with someone that really cares about his reputation and I have found him to be extremely knowledgeable and sincere. He is our eyes and ears in Florida when we can't be there. We are from the Annapolis, Maryland area. If you contact him with a concern or question he doesn't return your call the next day, he returns it within the hour. Wow!
I would not hesitate to recommend Vacation Rental Pros Property Managers to other Cinnamon Beach owners.
Hal, Vera, Kevin, and Steffenie Murnane, Annapolis MD Owners of Cinnamon Beach Condo 842, Palm Coast FL
My experience with Steve Milo and his company, Vacation Rental Pros, has far exceeded my expectations. I have several rental properties on both Florida coasts. In the past, management of these properties, as well as rental income, have been disappointing.
I am very impressed with Steve's entire management process, specifically, attention to detail, marketing skills, and organization. That process, I believe, has attributed greatly to the tremendous increase in income from the properties Steve is now managing for me. He is a hands-on manager, but will delegate to his team , when necessary. He has always been prompt to answer any questions that arise, and is very helpful with conflict resolutions.
My greatest wish is that he will someday manage properties in the panhandle, as well.
Joyce Beaty, Kennesaw, GA - owner of Cinnamon Beach 932
I have been working with Steve Milo and his company for almost a year now. I have worked with other companies in the past, none of which have come close to approaching Steve's company in bookings, timeliness, or honesty. Steve has a hands-on approach to running his company. He has displayed the highest level of integrity.
Bookings are more than double that achieved by any of my previous companies. Monthly payments arrive in a timely manner, and concerns are addressed rapidly. Steve has a group of honest and highly efficient staff working for him. His subcontractors, such have the AC company he uses, have done excellent work.
I give my highest level of recommendation to Steve and his company. I have no doubt that you will be extremely pleased with your decision if you decide to work with Steve's company. Please don't hesitate to contact me if I can answer any further questions for you.
Jeff Garland, Jacksonville, FL - Cinnamon Beach # 853 and #545
We have used Vacation Rentals Pros since October of 2006 for both of our Cinnamon Beach condos . After being disappointed by other rental agency services and empty promises we decided to switch to Steve Milo's service. Steve talked in detail with us about his business philosophy, service offering as well as projected forecast of rental income.
Thus far we have been very pleased with the bookings and rentals rates. We are ahead of revenue projections and confident this should continue to grow in the future. Steve has put in place a very good quality inspection service as well as preventive maintenance program. The communication from his staff of condo items that should to be replaced, repaired, etc. is great. This provides peace of mind that our condos are being cared for in a professional manner especially since we live far away from Palm Coast.
I have also been impressed with Steve's determination to insure the Rental Owners "voice" is being heard at the Condo Association Boards and Condo Association Management Company. This has proven to be very beneficial for up to date communication. We would highly recommend Vacation Rental Pros!
Bob & Denise Krajeski, Upton, MA, owners of Cinnamon Beach 754 and 144
Working with Steve at Vacation has been an outstanding experience right from the start. Steve and him team have exceeded my expectation renting my unit. They have also don a great job keeping the unit in great shape and taking care of the difficult to deal with maintence issues. He and his team are pro active and make owning and renting a condo an easy an pleasant experience. I highly recommend vacation rental Pro's.
Benny Scott, Scott M & A Corp., Piqua OH, owner of Cinnamon Beach #241
Steve Milo and Vacation Rental Pros have exceeded my lofty expectations in almost every way. My family and I use our Cinnamon Beach condominium as a regular vacation oasis. As a result, we were looking for a company that would not only provide regular rental income but also care for our home away from home.
Every time we visit our condominium it reaffirms our decision to work with Steve and Vacation Rental Pros. Our unit is well maintained, clean and has the appearance of a brand new unit. This is quite impressive considering that unit bookings have exceeded our expectations. Steve has allowed us to stop worrying about the care and management of our property when we are in between family vacations.
Andy Pratt, Troy, OH, owner of Cinnamon Beach #242
I wish to express our gratitude on our 18 month of doing business with Vacation Rental Pros. Our experience to date has been a very positive experience and we have wished that we had signed up earlier. Thank you again and look forward for our continued success.
Tony Pezzulo, Naples Florida, Cinnamon Beach Unit 761.
Steve Milo has been managing my condo for the past year. I have found Steve to be very professional in every aspect of his business. His accounting statements are meticulous. His pricing of the rentals is appropriate and I believe that he has maximized the rental potential. When minor repairs were needed in my unit he took care of it quickly. He stays on top of the local politics of the condo association and he was instrumental in stopping some policies that would have been detrimental to the rental program. I think that his fees are very reasonable especially compared to my previous experience with Destination Resorts.
I give Steve Milo my strongest recommendation. Do not hesitate to call me if you have any questions.
Ed Fobben, Chatham, NJ, - owner of Cinnamon Beach 655
I began with another property management company and they had very few bookings for my condos. I contracted with Steve Milo's company in early 2006 and in short order he had both of my condos practically booked solid with weekly rentals.
I recently made a decision to sell one of my condos (unit 1064) and the booking revenues from the condo was a motivating reason for the buyers who bought my unit.
I would not hesitate to recommend Vacation Rental Pros Property Managers to other owners.
Bernard Frazer (owner of unit 1062), London England
Steve Milo came to us over the balcony! My wife and I are living in unit #1061, a Cinnamon Beach lakeside condo unit, while our house in St. Augustine is being built. We have been enjoying the incredible sunsets, the alligators, fish and turtles while noticing that the condo next to us was constantly being rented. This aroused our curiosity as we owned two units in Cinnamon Beach and had not had a successful rental experience with either. We chatted with our new neighbors, and they shared Steve's name and contact information with us.
I contacted Steve in early April, and he began managing my oceanfront unit on May 1st, 2006. Since that time, he has rented the condo 17 out of the 18 weeks. I have met Steve on several occasions and have found him knowledgeable about real estate both here in the Palm Coast, the west coast of Florida and the national market, a very personable young man.
The good news is the communication both by phone and email about the rentals. The better new is that our income disbursement check arrives promptly each month without a phone call.
For those of you who are looking for a new rental agent, I highly recommend Steve Milo and his company Vacation Rental Pros Property Managers LLC.
Don Radbill, Palm Coast, Florida (owner of unit 1061 & unit 665)