1,457,019
They're out there and they amongst us! If I can see a light at the end of the tunnel, I stick with them. Otherwise, they're fired!
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Richard Bazinet /MBA, ...
Scottsdale, AZ
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Richard Robibero, e-Pr...
Toronto, ON
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Maury Siegel
Stamford, CT
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Paul S. Henderson, REA...
Tacoma, WA
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Sandy Padula & Norm Pa...
, CA
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Susan Emo
Kingston, ON
400,356
I have had this type of client. It's awful. He was nasty and condescending. He manufactured things on which to lecture me and he'd do it by phone, text and email.
I'd obtained a cash offer at a neighborhood record breaking price. I'd far exceeded anyone's reasonable standard of performance.
At one point, my broker said to ask the seller what he wanted. I said I hoped he answered that he wanted someone to beat his f**ing ass because I was ready to do that.
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Richard Bazinet /MBA, ...
Scottsdale, AZ
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Richard Robibero, e-Pr...
Toronto, ON
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Paul S. Henderson, REA...
Tacoma, WA
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Sandy Padula & Norm Pa...
, CA
2,162,898
Sure enough! Had a seller once who was sweet as pie when we first started and turned into rotten apple before the transaction was over. At one point, I had enough and told her that I would only communicate by email or with her husband.
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Kathleen Daniels, Prob...
San Jose, CA
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Richard Robibero, e-Pr...
Toronto, ON
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Paul S. Henderson, REA...
Tacoma, WA
280,599
Yes, the seller's girlfriend (60+years old). I sold his house for cash in two days. From then until closing, she got drunk every night, called and chewed me out. I stopped taking her calls. I asked my client if all was well with him and he said "sure", just don't pay any attention to her. At closing, she came drunk (thankfully she didn't have to sign anything) and told me I didn't represent her well. I told her I knew that, because I didn't represent her at all!
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Kathleen Daniels, Prob...
San Jose, CA
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Raul Rodriguez
San Antonio, TX
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Jill Murty, Realtor - ...
Laguna Niguel, CA
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
1,728,156
In the past, yes. Today, I will not deal with negative personalities.
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Richard Bazinet /MBA, ...
Scottsdale, AZ
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Cindy Davis
San Diego, CA
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Renee Paray
Blue Bell, PA
1,466,257
Paul S. Henderson, Realtor, Tacoma Washington I've never experienced this, but my Wife had a client like this. She finally couldn't take it any longer and referred the person to another agent.
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Richard Bazinet /MBA, ...
Scottsdale, AZ
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Paul S. Henderson, REA...
Tacoma, WA
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Sandy Padula & Norm Pa...
, CA
7,863,162
I have worked with many clients that were not upstanding people. You get the job done and move on.
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Fred Cope
Nashville, TN
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Paul S. Henderson, REA...
Tacoma, WA
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Sandy Padula & Norm Pa...
, CA
637,484
The son of a client once. Learned a lot. Didn't put up with it then, won't put up with it now. However, there are clients that have their ups and downs and try to shovel some of that off on you. I take it for a bit, knowing how unhappy they are. But once it affects my outlook on life, I need to tell them not to involve me in that negativity.
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Kathleen Daniels, Prob...
San Jose, CA
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Nina Hollander, Broker
Charlotte, NC
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Richard Robibero, e-Pr...
Toronto, ON
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Paul S. Henderson, REA...
Tacoma, WA
2,375,683
I have had a couple around Christmas that really undid me
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
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Paul S. Henderson, REA...
Tacoma, WA
509,531
Yes, once, many years ago... and if I had to do it over again I'd cancel the listing agreement and let them be horrible to the next poor soul who gets them. Life is too short to work with toxic people.
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Fred Cope
Nashville, TN
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Richard Bazinet /MBA, ...
Scottsdale, AZ
716,529
I can't recall Paul. Maybe a long time ago. Now I "fire" clients with absolutely no hesitation. Simple. Or if we are about to close, I refer them even before the closing to a someone in my office called Jack Ass.
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Jill Murty, Realtor - ...
Laguna Niguel, CA
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Nina Hollander, Broker
Charlotte, NC
273,587
Hey Paul S. Henderson, Realtor, Tacoma Washington ... have you been spying on me? Going through this very thing. The funny thing is that three previous Realtors had fired this person but I stuck through it closing on both properties. It was actually to the point that I was losing sleep and lost weight (one good thing I guess...lol). He put a "deadline" on me and I actually met the deadlines. He was happy for a day and then started asking for a reduction in commission payable.
Although I was able to complete these two transactions I still don't think it's worth it.
The funny thing is that he is expecting to work with me again. I will be declining. Life is too short and I'd rather work with good people.
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Raul Rodriguez
San Antonio, TX
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Jill Murty, Realtor - ...
Laguna Niguel, CA
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Nina Hollander, Broker
Charlotte, NC
613,494
No, my clients are wonderful...its that agents that I would like to get rid of.
Eve
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
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Shirley Coomer
Phoenix, AZ
902,038
Yes and it was unpleasant until the last moment. Never again.
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Nina Hollander, Broker
Charlotte, NC
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Richard Bazinet /MBA, ...
Scottsdale, AZ
1,209,215
No. All of my clients are super perfect and greet me at every showing/meeting with fudge and hugs. Ha!
I've had some doozies over the years. :)
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Carla Muss-Jacobs, RET...
Portland, OR
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Nina Hollander, Broker
Charlotte, NC
4,800,132
I once had a high powered attorney client that was the rudest person with the biggest ego I have ever met. Glad it's over.
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Nina Hollander, Broker
Charlotte, NC
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Paul S. Henderson, REA...
Tacoma, WA
212,755
Yes, that was the last time I worked with a person like that.
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Nina Hollander, Broker
Charlotte, NC
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Richard Robibero, e-Pr...
Toronto, ON
61,641
No, I cannot say that I have experienced a client who was truely a horrible person. Difficult...... yes, but never horrible (so far).
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Nina Hollander, Broker
Charlotte, NC
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Sandy Padula & Norm Pa...
, CA
443,220
Yup - more than once. It does take a toll and can sour you.
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Nina Hollander, Broker
Charlotte, NC
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Sandy Padula & Norm Pa...
, CA
784,786
6,417,409
Yes, and I did not mind a bit when one of my foresters fired the client.
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Bob Crane
Stevens Point, WI
115,432
Yes, I am more selective these days as well. Lesson learned.
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Nina Hollander, Broker
Charlotte, NC
2,538,633
Good morning Paul. That really sucks when it happens, some folks just work at being jerks. Sure I have been there.
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Nina Hollander, Broker
Charlotte, NC
1,683,912
Yes, doesn't everybody have one from time to time?
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Nina Hollander, Broker
Charlotte, NC
1,771,867
who hasn't, but the money is good and I like a challenge.
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Nina Hollander, Broker
Charlotte, NC
2,486,205
Well, maybe not quite so horrible but yes, I was looking forward to parting ways.
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Nina Hollander, Broker
Charlotte, NC
2,784,566
I used the time to hone my skills like patience, forgiveness, and contribute edification if I can...Most know not what they do deep within and their conduct is proof of some past pain and issue unresolved. Just carrying that around is punishment enough
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Nina Hollander, Broker
Charlotte, NC
90,543
Can't say that I had a horrible client, but I can say I have had a horrible transaction, and couldn't wait until the closing day!!!!
1,085,412
Yes...I just did one like that. But continued to be warm and friendly..
105,987
Paul S. Henderson, Realtor, Tacoma Washington - Just had one of those close last week. It was the first time I almost walked out on a client and cancelled the financing. I went to closing with her, never got a thank you and was told my moving package I paid for was a POS (I'll let you figure out the acronym). My realtor apologized to me for how difficult the client was, but praised me for making the transaction happen. The level of negativity disrespectful comments, and bad mouthing my realtor was the worst I've ever had to work with. Never again.
4,900,966
Not any more. On all my listings and buyers rep agreement I include the following "client or agent can terminate this agreement at any time for any reason".
3,349,404
Yes, thankfully, only a handful. A few I simply fired. Simple and Done. Those that were already in contract, held on and counted not only the days, but at times, the hours and minutes.
1,562,386
YES! It wasn't that the person was horrible. They were a "know-it-all" and quite grading. If I suggested that they follow me to the next property, and they do, he would say something like "You know I have a GPS too, and you went the long way."
GEEZ . . . then USE it and meet me there! And it went on and on with similar berates. He challenge everything I said, bit of advice I gave . . . he and his father! It was like the tag team of one-upmanship! ANNOYING! I couldn't want to finalize the transaction and be done with them!
665,892
I always seem to get them. I am a very patient person...people are just crazy!
5,112,471
If I had a client like this, I wiped them totally from my mind. But I've had cross-deals with a few agents I couldn't wait to "lose."
442,456
I am fortunate not to have had an awful client. Sometimes they are frustrated with their situation but I haven't been on the receiving end of their frustration. Now I have had cross deals with a couple of agents that were a piece of work. One was the listing agent on a short sale and thank goodness she had hired a negotiator to work the short sale or we never would have closed. Some people need to hide their phone if they are drinking late at night!
555,444
It's best to not take it personal and just be professional and complete transaction.
634,532
846,475