Service at the Speed of Life!        

     I know it sounds corny, but this is truly what we are about.  Our associates at SnowHome Properties believe in providing stellar service.  Our goals include insuring that you are happy in your home search or sale, that you find what fits best for you and that the transaction is as smooth and problem-free as possible.     

     But, this also means that we work at your pace, not ours.  We will never pressure you to purchase a property that doesn’t fit, or to accept an offer that is unacceptable.  That does not mean that we would not offer you our best advice, including the pace of the market and other economic considerations.  But the decision to buy or sell will be yours.  We are here to take the pressure off, not put it on.  We have worked with buyers who have made a decision in a few hours and others who needed up to a couple of years.         So, I ask you to let me know personally if you ever feel that you have not received the best service, that you were only shown “our” listings or that you have had any problem with your experience with us.    

     On the other hand, if you in fact received the service we promise, we would appreciate your acknowledgement.  If you don’t mind, we would also like your comments in writing so we can share them with others.     

     It’s our business.  It’s your life. 

Sincerely,

Ken Deshaies, Broker/Owner 

For the record, Mary and I are the exclusive CyberStars for Summit County (an elite group of teaching professionals who utilize technology in their business and help others to do the same.  We are also the exclusive Cyber Professionals (similar group, less formal).  We are the only Certified EcoBroker Affiliate office in Summit County (we can offer advice on energy efficiency and health hazards in homes).  I am a Certified Residential Specialist (CRS), a Certified Internet Professional (ePRO)), Accredited Buyer Representative (ABR), Real Estate CyberSpace Specialist (RECS), Transnational Referral Certified (TRC), and a Graduate of the Real Estate Institute (GRI).  I wrote two books for consumers - one for homebuyers called "How to Make Your REALTOR Get You the Best Deal", and one for sellers called "Get the Best Deal When Selling Your Home".  There are currently 35 state editions of the buyer book in print and over 50 editions of the seller book.

"Thank you very much. Lynn and I have closed on a number of homes in the not-too-distant past and I can say without hesitation we have never worked with someone as responsive as you are on all these 11th hour details. In fact, this "long-distance" close is going so much smoother than any I've experienced of late within my own town! Thank you very much for all your effort and work on our behalf."

"It was a last minute though when we decided to stop by your office in April. We knew immediately that you would work to find the "perfect" condo for us. You have gone above and beyond the job description. Thank you for your help, guidance and patience as you led us to the place that truly is perfect for us!"

"Thank you for all of your work helping us find a great townhouse! The closing last Friday went perfectly, and we had a great weekend enjoying our new place. (Sharon did an excellent job of getting us all of the information we needed, and she was always helpful when we had questions.) We definitely recommend you to anyone else looking at real estate in Summit County. Thanks again for everything!

"Thank you so much for your time and effort with our Riverbend Condo sale!"

"You have truly made our move to Summit County worth it! We extend our heartfelt appreciate for all you've done!"

        —Bill and Jennifer Gurule

"We love our new home and apprciate your patience and assistance in helping us get here."

        —Steve and Terri

"We would like to thank you for all of your help throughout our first home buying experience. Thanks again for all of your assistance- we greatly appreciate it!"

"Just a little thank you to let you know we appreciate all your help with the purchase of our new home!"

"SnowHome Properties is reliable, friendly and professional.  Someone was always there to help.  The staff was very helpful and I would definitely use SnowHome again and again. Thumbs up!"

"We also want to thank you once again for your help in finding our lovely condo.  The effort you took, even before meeting us, by providing detailed informaiton via the e-mails we had going back and forth for a month or so before we came there was fantastic.  Without all that work by you, for some unknown folks from Minnesota, we could not have possibly managed to see the right range of condos in the short time we had when we came out in August.  And, without your help and support, getting through the cloisng without being there would have been nigh on impossible.  The whole Deshaies Team is remarkable!

Nov 9, 2001 - "We just wanted ot express our gratitude for all of the work you did in helping us with our many real estate transactions since arriving in Summit County.  With the purchase of three properties and sales of two in four years (does that set some kind of record?), each presented it's own challenges.  You helped us to obtain our first loan and with a quick solution to what seemed an impossible obstacle.  You went 'all out' to sell our second property with at least five different marketing approaches.  And ultimaztely orchestrated a smooth cloisng (with about 3 minutes to spare) on our current home that weas almost rescheduled due to new construciton delays.  Thank you again.  We couldn't have done it without you."

"We found Ken and Mary on the Internet.  Their web site, SnowHome.com, was very useful to us.  Even though we lived in Dallas, TX and had not met the Deshaies', they quickly responded to our e-mail inquiries with homes that matched our need.  By the time we actually arrived in Summit County, Colorado to do house hunting, we had a good list of houses to visit.  Thanks to Ken and Mary and their knowledge of the real estate market, the second house we visited is now our permanent home.  We read Ken's book "How to Make Your Realtor Get You the Best Deal" and followed it through the home purchase process.  With it and Ken and Mary's expert guidance, the entire home purchase experience was smooth and pleasant.  They have continued to support us in a number of related endeavors and in our assimilation into the community that we love."

We are truly amazed to be in this lovely home.  We could not have done this without you!  If fact, when we were frustrated at not finding the right home, you reminded us that we both liked this one.  It made us compare notes, and we found that each of us thought the other had actually rejected this home! A quick revisit helped us make the right decision.  Thank you for caring about us and helping us thorugh a complicated process and stressful times. From the search to the closing, you have been there for us.  As if that wasn't enough, throw in handyman time and a personalized Christmas ornament! Thank you fromthe bottom of our hearts.

"You are the top Realtors at the top of the world."

 "It was a bit unsettling when we retired and decided to move to Colorado from Ohio. We found the home we wanted during a trip to Colorado explicitly for the home search and we knew there would be a lot to do after we returned to Ohio, not the least of which involved selling our home there. Fortunately, on the Colorado end, Ken and Mary were trustworthy, diligent, and kept us informed all the way, from coordinating home inspections, title documents and even working with our lender. They even replaced our furnace filter! Our home was ready when we arrived, and the move-in was a painless as can be expected. It seems to us that things would have been far more precarious and stressful had we not hired Ken as our buyer's agent."

 "I very much appreciated your response to my limited time frame [along with] the financial knowledge to help close this purchase so quickly. Thank you for all your help. I'd do it again!"

 "We just wanted to say thank you for all your help. We're really happy here. We can't say enough about how well you took care of us."

"I just wanted to thank you for all your hard work while selling my old house and helping me find a new one. I really feel that I have found a home; one I love."

 "I am writing to express my appreciation for the manner in which you assisted me in my search for a home. I also wish to commend you for your efforts in the subsequent negotiations prior to the closing of the purchase. Thanks to you, the entire process went smoothly, and was completed without a hitch or a hang-up. The thirty-minute closing, from the time we walked to the table until we walked out the door, must be some kind of record."

 "A warm and heartfelt thanks. Without your tireless help, the deal would have never gone through. In my view, [you] set the standards for real estate professionalism in Summit County."

"I would like to take the opportunity to say "Thank you" for your outstanding work and support over the past eight weeks in helping with the purchase of my new duplex in Keystone. I have been very pleased with the services that you have provided me with, especially with all of the surprises which arose throughout the process, and I will recommend you to friends and associates in Summit County with highest regards."

"We just wanted to let you know how truly grateful we are for everything you have done. This has been a very stressful time in our lives. If it was not for you, we would have had no idea of where to start, but thanks to you, we finally have our house."

 "What a trip! I was just getting my business, Sweet Peas, off the ground and didn't have lots of time to look for a new home - never mind that it was a necessary activity. You accommodated my schedule so well. Then, after making offers on three - count them, three - homes, I actually got the best of the three for a very good price. As an attorney, I will tell anyone that being represented by a buyer agent is the only way to go. As a business owner, I appreciate the fact that you made sure that all the time we spent together was productive."

"When making such an important purchase as the purchase of real estate, we would insist that our broker/agent work for our best interests alone. You worked with us as our buyer agent and used your experience to find a house and negotiate the best deal for us in a tough resort market. "

 "You have provided services as a buyer broker for several of my real estate transactions in Summit County. In each instance, you well represented my interests. I confirmed my first purchase without seeing it, and while living in Florida, based on videotape you took of the property and furnished to me. When I moved to Breckenridge, I saw the home for the first time, and it confirmed that, working as a team, we made a perfect choice for my needs. I subsequently purchased a prime investment property because of your exceptional diligence. A facsimile announcement of the property's availability was sent to your office about 5 p.m., and I was able to submit a contract within two hours. I don't know of another attorney who would have as much faith in another professional as I have had in you. I am extremely pleased with every transaction I have completed with you."

"I found working with you to be a great experience. It's difficult in a resort area to find Realtors who will not only take the time to work with locals, but who know financing, as well. You helped me get into a better home than I thought I could afford by negotiating a great deal, which included having the seller pay my closing costs. I will always recommend working with a buyer agent."

 "Over the past three years, you have represented us in two purchases and one sale. You even helped in the sale of some property in another area. Your advice has always been insightful, honest and to the point. From our first purchase, a tiny condominium, we have gradually moved up 'til we are now in a detached home with plenty of room and great views. We can't imagine buying a home without a buyer's representative, and very much appreciate your participation in our affairs."

 "We really would like to thank you for all your understanding and kindness you showed us in a difficult situation. You knew what a traumatic time it was for my family to be moving from an area we had been in and loved for over twenty years. Thank you for your professionalism, knowledge, honesty, energy and above all else, kindness."

 "We can't say enough about working with you. You helped us buy our home long distance before we even moved from the Chicago area, then helped our son buy his first home, then a lot next to us. In every case, you helped with advice, but without pushing us when we couldn't make up our minds. Then you helped us negotiate, recommended a topnotch lender, home inspector and so on. We have always felt you were more a friend and 'just a realtor'. Thanks for being with us every step of the way."

 "Dear Ken and Mary, Only the strong survive.  You two are real professionals.  Thanks for your had work on the Beaverbench (and Mountainside).  Without you and Mary's co-work, there would be no closing."

 "I truly appreciate this level of service."

"Thank you very much for helping me get a home.  You worked very hard for me and I'll never forget that."

"Thanks for all the work and care you put into our closing.  It was a pleasure!"

"It's been busy - but we've finally settled into our new home. We'd like to extend a very special thanks to all of you. You worked so hard to get us to the closing table. We are very happy."

 "In the spring of 1998, we decided to combine a summer vacation with hunting for a second home in Summit County. We initially found you through the Internet and immediately connected with your approach. Our intent was to only LOOK at homes during this trip, not to buy one. But you showed us the entire inventory available in our price range. We ended up buying a lovely home in Wildernest. Throughout the offer and negotiation process, it seemed like Ken was reading our minds, because his suggestions were almost exactly what we had decided. This convinced us that Ken was working for us and that the buyer's broker concept really works."

"Thank you so much for all you've done for us!. It is unbelievable that in one day we could come to town, find a house, get the paperwork done, and six weeks later be moved in. Thank you for all the work and organization you put into this venture. Thanks especially for putting up with all our phone calls and questions! It was a joy doing business with you."