Back in the mid 1990's, I was a General Manager for Ruth's Chris Steak House in San Francisco.  They had transferred me to a new location in Southern California, and then back a year later.  As a result, I ended up buying a home, then selling it a year later and buying a new one, and in the process, worked with 3 different agents.  Each time, I was disappointed in the different agent's knowledge, service, and follow through.  I thought that there was something lacking in the approach of these agents in that none of them really went above and beyond to help me achieve my goals.  I thought that if I were in the real estate business, I could really stand out as someone that took that service to a new level.  In 1998, I decided to get my real estate license and learn everything I coud about the buying and selling of homes to be of the greatest benefit to clients. 

Since I began in real estate, I have represented clients in the purchase or sale of over 200 homes.  I earned my CRS (Certified Residential Specialist) and GRI (Graduate, Realtor Institute) designations, which only about 4% of Realtors have, and cntinually educate myself by attending legal updates, classes of the array of contracts and addendums, marketing forums, and staying ahead by utilizing all the tools that today's technology has to offer.  I am also an Accredited Staging Professional, and have the know-how to make your home show it's absoulte best to potential buyers.

I currently reside in Walnut Creek with my wife, son, and three dogs.

What you can expect from me:

Helpful Opinions & Advice
I won't just open the doors of homes, or tell you what
you want to hear.  I want to give you the benefit of my knowledge of
potential problems, marketing or pricing miscues, neighborhood
issues, contractual issues, etc., so you have all the knowledge  
necessary to make informed decisions.

Communication
I'm extremely attentive to my clients.  I return phone calls and emails promptly, and I'm committed to making sure you have a full understanding of all the details throughout your home sale or purchase.  No Surprises!

Thoroughness & Professionalism
When I work with a buyer, I am there for every step of the process, from writing up and explaining in detail the purchase offer and all related contract addendums, through the inspection process, the negotiation of any necessary repairs with the seller, and signing your closing paperwork.

If you're looking to sell your home, you can expect me to help you address any needed repairs or upgrades, staging, and other pre-sale concerns, market your home with the highest quality marketing materials and photographs, making sure that every available marketing resource is utilized,  While your home is listed, I'll stay in constant communication, with feedback from other agents and potential buyers on their opinions, update you on market and financing issues,  and work non-stop towards completing a successful sale.

Integrity
I have no interest in pushing you to do something you don't want.  You will never wonder what my agenda is.  My only goal is to insure your satisfaction with the handling of your purchase or sale, and giving you the benefit of my experience to make the best decision for your individual situation - even if that means not making a sale.

I specialize in Central Contra Costa County, including Walnut Creek, Pleasant Hill, Lafayette, Martinez, Concord, Alamo, Danville and San Ramon.  I have extensive experience working with first time buyers who have found my experience, knowledge and communicative ability to give them great insight into the home purchase process.

I don't think anyone could have been more efficient, helpful, professional and timely then you. You kept me informed almost daily of all aspects of the sale and I trusted you every step of the way. I was indeed fortunate that you were referred to me and doubt there is a better agent than you in the East Bay.
Joyce Reno - Walnut Creek

Excellent! Ken was friendly, forthright, available & personable. He was knowledgeable as well and supported us start to finish.
Scott Alexander & Tamara Vorobtsova - Walnut Creek

Broker Ken Jacobs was professional and customer service was extraordinary. Knowledge of the industry and contacts with related professionals was broad and very useful.
Grace & Ted Doolittle - Danville

Over the years I've worked with seven Realtors while buying or selling ten homes and rental properties. Each Realtor did a good job but the service I received from Ken Jacobs was the best in every respect. I could not be more pleased with every aspect of the service I received from Ken and his team and I recommend them highly.
Clark Sharick - Walnut Creek

Ken Jacobs has a great understanding of his job and is a competent professional. Ken has excellent clarity when giving information. Ken is very skilled in communication and interaction with clients. Everything was done so efficiently, I can not think of anything that was not provided. Thanks to Ken Jacobs!
Lee & Katie Diamond - Bay Point

We felt very fortunate to have Ken and his team working with us. They all are very professional, courteous, extremely organized and go beyond what is customary. We were especially happy with the contacts provided by Ken who performed the inspections and work done on our home before moving in. We couldn't be happier in our new home.
Brett & Elise Agnew - Clayton

Ken & Staff,
You went above and beyond our expectations - A true pleasure to deal with and we are already recommending you.  We felt spoiled by all the personal touches - e.g. address change cards, mailing labels, the cleaning service on both ends - the new home and the old house was a true lifesaver, and our boys love you.  Thanks so much.
Roberto & Deborah Pellegrino - Clayton

Excellent. Very efficient and thoughtful. I was very pleased. Thanks so much for the address labels. Something I really needed.
Margaret Farrer - Walnut Creek

Outstanding! It is always a pleasure to work with Ken!
This is my 4th time working with him. He has sold 2 and helped me purchase 2 homes. He's efficient, organized and communicates thoroughly throughout the process. I would highly recommend Ken to friends & business associates anytime with confidence they will be well taken care of.   You have everything down to a science. Thank you so much for your fine work!
Allyson Cohan - Walnut Creek

I couldn't have asked for better service. You did an outstanding job of keeping me informed from start to finish. Your response to my questions were always timely and accurate. You have made this the most easy and painless real estate transaction thus far. It has indeed been my pleasure to do business with you. I sincerely thank you!
Walt Gentry - Walnut Creek

Ken Jacobs was instrumental in finding us a Walnut Creek home. Many visitors have wondered how we found this home and were very impressed with its floor plan & Walnut Creek location. Ken Jacobs worked diligently over several months to show us homes and research prospects, as well as assist us in keeping our patience. Thanks for all your help!
Douglas & Shannon Jamieson - Walnut Creek

Ken,
I felt very secure regarding the work you did for me!! You are so thorough and you anticipated my needs - you have thorough knowledge of the buying and selling process. An awesome agent - and very technical too.
Nancy Maxwell - Walnut Creek

Ken,
We felt good about the work you did at the time. What stands out are the things that you continue to do, the after the sale attention.
Ethan & Meredith Muratori - Concord

Ken,
You did an outstanding job, coordinating a myriad of details from the remodeling, staging, showing & negotiating to the close of escrow all in the space of six weeks. Your professionalism, responsiveness and sense of humor made the entire process go smoothly. As I noted early on, you're the perfect combination - mind like a steel trap, heart of a teddy bear! Thank god it's over, but if I ever again do real estate in this area, you're the agent for me!
You truly went above and beyond expectations Ken, and I can't think of anything you could improve. By it's nature the sales process can get weird & invasive but I always felt confident that you understood both the psychology & the business aspects and supported me in dealing with both.
 Eleanor Vincent - Walnut Creek

Dear Ken,
One month ago when we were considering selling our condo ourselves, if someone would have told me that by selling it through Ken Jacobs we would not only get the ridiculously high amount that we ended up getting, but also that the whole process would be as easy as it was, I would have not believed it.
But as you know that is exactly what happened. Now, with tens of thousands of extra dollars than we expected in our pocket, and having taken zero extra days off work, I am truly speechless. Not only that, but you were completely professional in answering all our questions, knowledgeable of our neighborhood, flexible with our crazy schedules, patient with our little children, and just an absolute pleasure to work with.
Before I didn't know if I would ever use the services of a realtor, but now I know there is at lease one Ken Jacobs in the world who I can always turn to - and send my friends to - whenever real estate services are needed.
And, now I have to come to know for myself why your are No.1 in Walnut Creek.
Sincerely,
Steve & Sally Jensen - Walnut Creek

Ken,
Most excellent! You went above and beyond to meet all our needs. Polar opposite of other RE agents. Full service and then some. We are very appreciative of all you did for us and for your extensive knowledge and know how. Your connections in the business are invaluable. Very patient with all our questions. A very good experience.
Badreddine & Jill Mahnane - Walnut Creek

Ken, you were very efficient and thorough. I felt well taken care of and plan to use you for all of our future needs. We are very impressed with your services.
Vickie Hahn - Walnut Creek

You were both professional & knowledgeable. We enjoyed working with you and would not hesitate to refer you to our family and friends. Thank you for all your help! You were great!
Aurora & Emanoil Mezei - San Ramon

Ken did a great job. I got off to a bad start with someone else and was wasting a house hunting trip. Ken listened first and then went to work. We had a lot to look at quickly and he educated me about the market as we went. When we were ready to move we had a good strategy based on good research of seller needs and we got a deal I was happy with done quickly.
Dennis DeVos - San Ramon

Ken,
Excellent. Recommendations showed an in depth understanding of the market and buyer psychology. Everything suggested worked out as predicted. Excellent communications.
Richard & Melinda Bigelow - Walnut Creek

Ken,
We appreciate your work ethic in getting things done and making things happen. We just had to let you know what we wanted to do with our properties and what specifically we wanted for our new home. Then you immediately went to work and one week later we sold two homes and bought our new house, and you followed the three deals through to a successful close of escrow.
Eugene Hahn - Walnut Creek

Ken,
I appreciate your responsiveness. You made time to visit many different locations short notice. I thought you were very honest and sincere in your advice. I appreciate your ability to work with me while I was out of country. Your upbeat personality made it pleasant to visit all the locations.
Wayne Tsuji - Walnut Creek

Selling my house through Ken Jacobs was almost too easy. His professional attitude, initiative and resourcefulness contributed to a painless, trouble free process from beginning to end. I would recommend his services to anybody completely. Thank you again Ken.
Hugo C. Eguizabal - Walnut Creek

Ken, you did an outstanding job as usual. This was a very difficult transaction and you made it happen. You attention to every detail and your follow-up simply amazes me. You did over and above what I have experienced from other agents. Thank you so much.
Allyson Cohan - Walnut Creek

When our hunt for a house started, we thought there was no way we'd EVER get one. Ken, with your patience & guidance we're happily living in a new home. You were so kind to us and had answers to all of our questions. We are more than satisfied with your work. We have told people that if they need an agent, we have THE BEST!
Keith Rohrlick - Walnut Creek

Ken,
Your services were excellent. The biggest help was your willingness to take care of needed repairs and to field questions from homeowners associations, etc. This was great, given our situation of caring for an ill family member. Keep up the good work!
Judy Calhoun - Pleasant Hill

Ken Jacobs was the most professional person I ever worked with in my financial practice. He left nothing at all undone. Take my word for it - he is the best of all in Real Estate. Ken - You are the best.
Leo Stoderl - Walnut Creek

Ken,
You were calm & organized throughout the entire process which in turn, made us feel confident that we were in good hands. You're great! Very thorough and complete!
Lucia & Saul Becerra - Walnut Creek

Ken was a steady hand who guided us through a difficult transaction.  He was always reachable and willing to offer his honest assessment whenever we asked.  He was very thorough and earned our confidence and trust.  We highly recommend him.
James & Beth Aylard - Concord

Ken,
Your knowledge, experience and careful consideration of my needs made the process of selling my home and purchasing a new one enjoyable and fun.  You covered all the bases, especially those that I did not think of.  You even thought about gathering all the documents in two formats for my records - that's just great service!  Thank you for your continued support during this experience and for your follow up after my transactions were complete! 
Farae Strickland - Danville

Ken,
Among so many local realtors I had dealt with, you demonstrated your professionalism of the best "Realtor in Town". Your top performance exceeded both Leonny's and my expectations. You demonstrated your customer driven approach, organization, communication skills & responsiveness. In short, job well done. We thank you for that.
Arie and Leonny Go - Walnut Creek

Ken has excellent knowledge of the Walnut Creek area and neighborhoods.  He was always very responsive and available, and did a terrific job of staging and listing my townhouse.
John Wilber - Walnut Creek

Ken was extremely professional and punctual.  As a first-time home buyer, we had lots of questions which he answered patiently.  He was never too pushy about buying a home that he showed us.  He explained the merits and demerits of each property he showed.  Finally, we landed our dream home.
Sam & Manjari Sur - Pleasanton

Ken,
Thank you for your help with my home search and the home buying process.  I appreciate your assistance - particularly when you found the unnecessary $2000 closing charges from my lender.  Your referrals for home inspection, title company and repairs were also very helpful.  Trust that I will advise friends and family to contact you, should they ever need help with home buying or selling.
Rey Javier - Concord

Ken was thoughtful and reassuring during the whole transaction process.  We could count on him to return call promptly.  As out-of-town sellers, we appreciated his ability to secure people to do the necessary small jobs that needed to be done.
Earleen Norris - Walnut Creek

Ken,
Cathy and I simply could not be more pleased by the service you provided us in the sale of our Walnut Creek home.  Your promise that you would keep in close communication with us on all details was very completely kept.  Not a single thing could have been done better!  You are particularly professional.  Thank you so much.
Robert & Catherine Anton - Walnut Creek

Ken was very honest, and completely ethical in determining what things were best for us as home buyers.  We appreciated his direct approach, his friendly demeanor, and his willingness to work with our needs.  Most of all, he followed up with everything he said he would.  He promised us a smooth process, and it was exactly that.
Seth Haynes & Noelle Bucci - Walnut Creek

Ken's efficiency and clarity helped me as a "full-of-questions", first time seller.  I really appreciate his patience and help.
Gloria Nogales - Walnut Creek

We felt Ken did the most thorough and professional job we could have wanted .  He personally handled virtually every aspect of our purchase and sale.  Our transaction moved very quickly and smoothly because of Ken's energy and commitment.  He gave us a really good experience.  Ken anticipated everything that needed to be done, including some things that we did not.
Charles and Marjorie Ruhl - Walnut Creek

Ken did an excellent job in exploring the type of house that we were interested in.  He took the time and asked questions which guided him to finding the perfect home for us.    Ken was very personable and took the time to know who we are, and went above and beyond what he needed to do.  We were referred to Ken by friends and will continue that referral on to others.
Kevin & Amy Giacoletto - Pleasant Hill

Ken gave excellent support in preparing the property for sale, and I appreciated the many resources he made available for moving, cleanup, etc.  He always was on top of all issues.
Dave Fortner - Orinda

Ken is a top-notch professional in real estate.  He is efficient, fully knowledgeable, timely and trustworthy.  Ken listed and sold two homes for us in 2002.  His style and approach produced sales in a fast, painless and satisfying manner.  Ken is a very amiable person who makes himself available at any time.  We would use Ken, without hesitation for all our real estate needs.
Glenn Silva - Walnut Creek

Ken,
We wanted to thank you again for your help in the successful pursuit of one of our goals -- a home in the Walnut Creek area.  We especially appreciated your professional conduct, follow-through, and communication during the closing process.
Derek Shendell & Margaret Tuohy - Walnut Creek

Ken was very professional, and took care of all of the details for us.
Jules Firenze - Walnut Creek

We feel like we received excellent service!  We felt like we were the most important clients - Ken's only clients - because he focused all his energy on us.  He was helpful and went above and beyond for us!  He is very knowledgeable and looks out for the best interests of his clients.
Brian & Kami McGhee - Martinez

Because of errors on my part, there were problems with the scheduled closing.  Ken did a superb job of working with everyone - the sellers, mortgage broker, etc. - to adapt to the problems and proceed with the sale. 
Stephen Hinchey - Walnut Creek

Ken,
Our recent condo sale was the best experience of approximately 15 real estate transactions we have had in the last 20 years.  Your knowledge of the local market allowed us to get top dollar for our property.  Your analysis of the offers and response to them proved to be good.  Every step of the sale went smoothly and on schedule.  Everything was done for us, including arranging for the termite inspection and handyman work, and getting estimates for other potential work that allowed smooth and knowledgeable negotiations with the buyer.  All we had to do was approve your recommendations or sign documents.  We will certainly use you for future real estate dealings, and would recommend your services to others.
Steve & Susan Loftin - Walnut Creek

We met Ken at an open house.  He impressed us with his knowledge of the area and how well organized he was in his field.  He was very good at catering to our needs in searching for our new home.  Ken patiently answered all of our questions and helped us understand the entire process of purchasing a home.  After all was done, he still kept in contact with us to make sure everything was OK and no surprises had occurred.  Ken was always looking out for our best interests.  Excellent customer service!  We will definitely recommend Ken to all who need a competent realtor and will use Ken for all our future real estate needs.
Art & Cindy Hull - Martinez

Ken,
We wish to express our thanks to you for all the hard work you did in marketing and selling our home.  We appreciated your very professional approach to all the many details in the sale.  We wish you many future sales and listings in the area.  You may certainly use our names as a reference.
Don & Peggy Johnson - Walnut Creek