Being a great REALTOR is like riding a bike. When we first start, we all need some training wheels. It can be scary out there and you never know how many pot holes or sharp turns you'll encounter.  In fact, every time you get on the bike it's a new adventure. No two trips (clients) are the same, and your skills are sure to improve after each and every bike trip (transaction). You're wise to wear protective gear such as a helmet (E&O insurance) to protect yourself from injury. While there is some instinct involved in biking (sales) there are still things you can learn to become better at your craft. Which gear (sales technique) to use, when to stand and when to sit (when to offer advice and when to listen), and when to lead and when to draft (when to guide your client, and when to lay off and let them make a decision). While your natural abilities (people skills)  may get you started just fine, it's the new knowledge (continuing education) you gain about the finer art of biking (real estate) that will help you to excel. The more knowledge you have, the better biker you'll be (the better you'll be able to serve your clients).