User27415_2_t Sara Bonert {Real Estate Internet Marketing}
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Today was the opening session of the RIS Leadership conference in NYC.  Alex Perillo, President and CEO of the Realogy Franchise, was one of the best speakers.  He opened by showing how the real estate situation we are in now is a by product of the basic principle of supply and demand.  In 2003 we were at about 4.5 months of inventory on the market, this drove prices up.  In July of this year we are at 10.6 months, this is driving prices down.  The last time inventory levels were this high was in 1985 and it took approximately 8 years to get to what is considered a 'normal' market of about 6 months of inventory. 

After delivering this news, Alex did a great job of giving advice on what to do to help correct this market, or help drive business enough to bring inventory levels back in check.  Here were his top take-aways:

1) Know your local numbers inside and out. Don't just know what is happening in your city.  Know it down to the zip code, or the neighborhood, or even the sub division.  And know things like inventory levels, days on market, list to sell ratios.  This will help arm people with information and data and help them make good decisions and see you as a valuable consultant to the process.

2) Get price adjustments.  Knowledge from point 1 will help you do this.  Using this data you'll be able to make statements like "I'm not telling you to lower your price, the market is".  Do monthly CMAs to every seller so they are staying very current with what is going on.

3) Have the courage to say NO to over priced listings.  Taking on overpriced listings adds to the problem of too much inventory, and it is inventory that is just going to sit there and make the market look bad.  With high inventory, prices will remain low. 

4) Become a rainmaker.  Data mine your archives.  Who bought a home from you 7 years ago?  Reach out to them and recommend strategies around the opportunities in your market.  Look to your spheres of influence and figure out unique opportunities to help them or people who are in their spheres. 

5) Aggressively market to renters.  The government has given us a finite window of time to reach out to this group with the first time home buyer's credit.  And then think beyond that to parents who may have kids starting college or grandparents.  Interestingly, Alex said that as he talks to people, most do not understand the difference between a tax credit and a tax deduction, so there is an opportunity to explain this to people and let them know about the hard dollars that are available. 

6) Rebuild consumer confidence. It is estimated that 5 million homes will still be sold this year, regardless of all the bad press real estate is getting.  The media would lead you to believe 500 would be sold this year.  5 million is still a lot of houses.  For the last year Alex has been campaigning Realtors across the country that the best way to do this is by dedicating 20% of your existing advertising budget to SOLDS.  He spoke of this last year at this conference as well, which I blogged about.  People want to know that they aren't alone in buying property, and promoting this inventory set will help get that message across to them, in a non sales way, but in a way that is driven by facts. 

 
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33 Comments on Words Of Advice To The Real Estate Community From Alex Perillo, CEO of Realogy

These are all good points. I dont know that it is possible to know the numbers exactly but you could have an overall feeling for different areas and then pull the numbers when you need them.

09/03/2008 10:23 PM by Eau Claire Wisconsin Real Estate Agent & e-PRO® Realtor® Shane O'Gorman (Eau Claire Realty, Inc.)


Thanks for the vaulable insight!  especially work those old leads!

09/03/2008 10:37 PM by Villa Realty Group, Inc.


Excellent advice.  If you know your numbers, you'll be way ahead of the competition when it comes to being and appearing truly knowledgeable.

09/03/2008 10:43 PM by Margaret Woda, Crofton Maryland Real Estate (Long & Foster REALTORS)


Points 5 and 6 really make sense. While the number of distressed properties on the market have pushed prices lower, it has also expanded the pool of potential buyers. "People want to know that they aren't alone in buying property" - what a great way to alleviate fear and build momentum in today's market.

09/03/2008 11:03 PM by John Novak - Las Vegas and Henderson NV Real Estate (Keller Williams Realty The Marketplace)


Sara: Great points here. Thank you for taking the time to share

09/03/2008 11:14 PM by Roland Woodworth "Clarksville-Fort Campbell Area Realtor" (Exit Realty Clarksville)


"In 2003 we were at about 4.5 months of inventory on the market, this drove prices up.  In July of this year we are at 10.6 months, this is driving prices down."

Perillo is wrong. It was the explosive use of cheap money (low rates on arms) that allowed people to buy more than they could a year earlier with fixed rate loans.

 

09/03/2008 11:23 PM by San Diego Short Sales (San Diego Homes)


This is great advice.  I think it makes so much sense to market to renters and to educate them to the advantages available to them.

09/04/2008 01:10 AM by Christine Donovan Costa Mesa Real Estate (Broker/Attorney) (Donovan Blatt Team - Donovan Group Realty)


Sara thanks for sharing with us what Alex had to say.  Jim Gillespie came to our company a few months back saying a lot of the same points.  I think the part that most don't realize is the time it will take for the adjusting to finish.  Most think, it changed so fast, that it will rebound just as fast...unfortunately this is real estate, not the stock market.

09/04/2008 08:13 AM by Jeremy Blanton Myrtle Beach Real Estate (Coldwell Banker Chicora Real Estate)


Hi Sara,  Thanks for a great review.  No real brain surgery there but a needed reminder of what we all need to be doing.

09/04/2008 09:03 AM by Bill Gillhespy Fort Myers Beach Realtor (Century 21 Tripower Realty)


Good points and as usual an excellent time to remember that the basics always work!

09/04/2008 09:13 AM by Russell Lewis, Broker,CLHMS,GRI (AvenueOne Properties, Inc.)


thank you Sara for these 6 points of interest. Hopefully more realtors will understand why these are important to bring inventory back to normal and try to bring the market back up where it once was!

09/04/2008 09:27 AM by Stephen D White, E-Pro, ABR Cape Cod Realtor® (Ocean Blue Realty llc)


All very sound points that we as Professional Realtors need to communicate to our markets. We need to make this known to the potential sellers the truth and not let the "part time take any listing we can agents" get out of the business.

People come to us for our advice and knowledge, the same way a person chooses a great lawyer or doctor. You want the best and you want the truth, NOT candy coated nicities.

Thanks for the update.

09/04/2008 10:37 AM by Ryan Servatius (ERA Network Real Estate)


Sara - That's some really good advice in your six points. I love statistics and offer lots of Market Reports on my Blog. Some think it's boring to blog about solds, etc, but I find that there is some supportable truth revealed as opposed to the negative national press. And my blog stats show that people want this local information.

09/04/2008 10:55 AM by Judy Peterson (Prudential Fox & Roach Realtors Devon )


Wow!  Your 1st paragraph says a lot. Very valuable information in this post.  Your tip in #1 can also help buyers when they are evaluating a home purchase.  My husband and I are currently on the market to purchase a home and we have been using Zillow to help us with what you cover in #1 and #2.  Zillow is actually very accurate in our area and the "days on the market" is very valuable information.  If a listing has been on the market more then 90 days then something is not right with either the price or condition.  At least that's how I perceive it.  Our area has many listings that have been sitting on the market for a very long time.

09/04/2008 01:16 PM by Real Estate Advertising - Misty Lackie (Go Smart Solutions, LLC)


Thanks for sharing Alex's advice. 

He is awesome.

09/04/2008 03:30 PM by Linda Lipscomb RE/MAX Lexington Henderson County TN


Thank you for such a great blog!  It is amazing how many real estate professionals do not follow up on the area.. It is great to know the numbers, but the 1st step is show and tell.. Letting the client know it is time for me (the REALTOR) to re-evaluate the market and the "why" it is not selling..?  Overpriced properties are a value killer.. for all of us. I speak in classes all the time where I hear, I am not going to follow up we are overpriced, I am at a loss.. Well, LOSS was the key word, loss of client, loss of expense money that obviously they have plenty of... Come on.. it is not realistic to give up!  Show them the market and Sell them the service... Alex, thanks.. appreciate your input!

 

 

09/04/2008 03:53 PM by Jackie Riggins


Great advice on the market from Perillo and his point of view. Your Zillow compadre Spencer just had a post that said NAR, realtors and sellers were much too conifdent in the market and didn't know the market was sinking like a rock!  Which side of the coin you guys flippin' today?

09/04/2008 04:02 PM by Lyn Sims - Northwest Suburban Chicago Homes (RE/MAX Suburban)


Thanks for sharing this stuff... in these days of poor consumer confidence, all the points make much sense.

Great post...

09/04/2008 04:22 PM by Rhode Island Real Estate -- Focus Professionals, Inc.


Sara ... thanks for your article about the Reology CEO and his encouragement to Rebuild consumer confidence. We agree and will work with him and others for that end.  Keep up the good work and writing for encouragement about real estate.

Harrison K. Long, Explore Properties group, Irvine, CA

09/04/2008 05:15 PM by Harrison K. Long - Realtor & Broker (Explore Properties Group, Coldwell Banker Previews)


Thanks for summarizing the speech.  As a former news reporter, I'm impressed with your presentation.  The consumer confidence issue is key and with so much "bad news" coming at us on the economy it's a big challenge to cultivate upbeat buyers.  I think once we get through the uncertainty of the outcome of the presidential election we will see confidence rise.  No matter who wins...a whole bunch of people will be feeling more optimistic about the future!

09/04/2008 05:28 PM by Kirsten Lindquist, Sotheby's Wine Country Brokerage, Sonoma/Napa


Thanks for the great report Sara, I completely agree with his statements.  Unfortunately a lot of people just don;t want to face reality or Realogy!

09/04/2008 06:45 PM by Gabe Sanders, Stuart Florida Real Estate (Premier Realty Group)


Sara,

Thanks for the post. Mr. Perillo's words ring true and are the best advice to those who remain in the business.

09/04/2008 07:42 PM by William Collins, Broker Associate (ERA Queen City Realty)


Shane - There are lots of places to get the numbers, I am sure many of your Realtor peers here could tell you what they use.  Point is to use something, and use actual data, as local as makes sense for your market, with the sellers/buyers. The micro level necessary will be different across the country.

Villa Realty - Yes, the old leads are hugely valuable. 

Margaret- Right.  Knowledge is a Realtor's biggest asset.  Thanks for reading! 

John- That's an interesting comment.  Has it?  Or have people not being able to sell their homes that would have otherwise bought offset the affordability?  As always, thanks for the interesting comment.

San Diego Short Sales - He wasn't saying this was the sole reason, there were a number of factors that contributed to the situation.  But first of all, he only had 20 minutes!  Secondly, I thought looking at this for the economic standpoint of supply and demand was an interesting way to frame the conversation and was easy to comprehend.  Thought the simply way of stating would be good to share as it might help explain the situation to some of your clients.

09/05/2008 12:07 AM by Sara Bonert {Real Estate Internet Marketing} (Zillow)


Christine- Renter, or first time buyers, can definitely take advantage of the market conditions right now. 

Jeremy- Thanks for the comment.  You are right.  Actually I heard Dave Liniger speak, founder of REMAX, a few weeks ago and he predicted the market wouldn't come back until 2018!  This is a very intelligent guy who has been in the industry a loongg time. 

Bill and Russell- Yes, a lot of talk about 'back to basic' this week.  Interestingly, the question was posed that did the 'basics' get us into the situation that we are in now, and if yes, then is that what we want to get back to?  Nonetheless, definitely good to sit down and evaluate every part of how you are running your business to ensure that you are operating as efficiently as possible. 

Stephen - Yes, I never really thought of what over priced listings were doing to the market in this way.  I liked how he put it. 

Ryan- Amen!  I am working with a Realtor now to sell a home I have.  He has given me TERRIBLE news, but it was the truth and I really appreciate and value him for that.  Because he has been so honest I have a lot of respect for him and refer him whenever I can. 

Judy- Oh yes, people want as much as they can get their hands on!  (even if they don't know how to interpret it, but that's what they need you for!)

 

 

09/05/2008 12:19 AM by Sara Bonert {Real Estate Internet Marketing} (Zillow)


Misty - Thanks for this consumer perspective.  Glad Zillow is helpful to you, thanks for using the site. 

Lyn- Not sure what you mean with your question about flippin?  Yes, Zillow recently did indeed do a survey which Spencer blogged about, with Harris, which found that 62% of U.S. Homeowners believe their home’s value has increased or stayed the same in the past year. In reality, 77% of U.S. homes have declined in value over the past 12 months. You can read other great data that the survey found on his post Homeowners Are Delusional.  There is some great data there that you may be able to use with clients.

Harrison- Team effort!  :)

Kirsten - I hope you are right.  There are many people that seem to think things that things are in a bit of a holding pattern until the election.  They are also those that don't think the outcome either way will have an effective on current market condition.  I hope the former are more correct than the latter. 

Gabe- You are right.  At least not until they have no other choice but to face it! 

 

Thanks to all for reading and for you comments!

09/05/2008 12:32 AM by Sara Bonert {Real Estate Internet Marketing} (Zillow)


San Diego Short Sales writes:

"Perillo is wrong. It was the explosive use of cheap money (low rates on arms) that allowed people to buy more than they could a year earlier with fixed rate loans."

 

Actually, you are both right. The easy money allowed more people to buy, which in turn reduced the inventory, which in turn drove the prices higher. And that encouraged more easy money because the traditional mortgage lending practices couldn't meet the need. It was a vicious cycle. Banks kept getting more and more creative, justifying their new programs on the principle that if they stuck to the old practices of 10% or 20% down, nobody could afford a home anymore. Except the bubble had to burst, and it did.

 

09/05/2008 05:15 AM by PamMackenzie


Thanks for sharing this with us!  The media has left such a bad taste in everyone's mouth regarding this market!  And our attitude is key!

09/05/2008 09:59 AM by betsy currier


If you explain the numbers up front it helps to get the correct price from the beginning and it will help get future price reductions if necessary

09/06/2008 03:12 PM by DeAndrea "Dee Dee" Jones The Hampton Roads Real Estate Lady! (Wainwright Real Estate)


Sara, Great advice! I couldn't agree more about Knowing your market inside and out!

09/07/2008 05:32 PM by Debbie Summers - Move To Lake Mary! (RE/MAX Central - Florida)


Sara,

This sounds like my Listing Presentation!

Good Stuff!

Good to see that you're still around and kicking!!!

Lucky :)

 

 

09/09/2008 04:03 AM by Lucky Lang, SRES®, Davenport, Iowa Real Estate (Mel Foster Company)


Very good points...we do need to know our entire market down to the neighborhoods...our clients expect that from us.

09/09/2008 09:28 AM by Sonja Adams (Samson Realty, LLC)


All very good points, Sara.  Consumer confidence is important especially with all the bad news the media has for everyone every day.

09/10/2008 11:13 AM by Shirley Parks San Antonio Real Estate & Luxury Homes (RE/MAX Realty Advantage, San Antonio, TX)


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Real Estate Media: Sara Bonert {Real Estate Internet Marketing} (Zillow)
Sara Bonert {Real Estate Internet Marketing}
Chicago, IL
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