User76685_2_t Ginny Warsaw, e-Certified
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I got a phone call today form a client who's home closed 3 weeks go. They were in Florida closing on a new home. And he was so excited he could hardly speak, but let me give you some background.

Got a phone call back in April to list this adorable little home In the Village of Warwick. The owner had been trying to sell his home for almost a year w/no luck. I did a detailed market analysis and after convincing them that the reason the home hadn't sold was because of the price. They pondered for a couple of weeks and decided to give me a try.

I marketed the heck out of this including a YouTube video. Another local homeowner,who was selling their condo, saw the video and asked their agent to take them to see it. 3 visits later we had an offer. But were my clients happy? Not really. Since I had convinced them to mark the house down, they expected to get full list price! They were even insulted with the first offer but I told them "Let's try and work with this". A couple of days later I was able to negotiate 96% of list price!! We closed a few weeks after that, but my clients had no where to go. The plan was to retire to Florida but since the first round had produced no results, they took their time looking. Thank goodness for PODS!!! They packed their belongings,closed on the house and hit the road.

The phonce call yesterday was to thank me for convincing them to take the offer. They had found the home of their dreams! Brand new, near the children and grandchildren and a place that they could finally retire too. Sometimes this business can beat the heck out of you and then there are other times that make it so satisfying!

 

 
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10 Comments on I got This Phone Call Today...

  Using the percentage number when there is less than full price (ya think) for an offer usually sooths folks. We are fortunate int he midweswt and don't have as much of a swing as the coast does..but you know...every seller thinks their home is much better....and if they are not the "shiniest penny"....there are discounts for tarnishing !

08/30/2008 07:46 AM by Sally & David Hanson Realtors WI Residential-Commercial-Short Sale (First Weber Group)


Good post.  Some sellers' pre-conceived notions make it so they can't get out of their own way (especially a for-sale-by-owner).  Glad they woke up and that it worked out great for everyone!

08/30/2008 07:47 AM by Suzanne Champion ---> Columbus Ohio Real Estate (Coldwell Banker King Thompson - Westerville Ohio)


Congratulations! Nice to be recognize every now and then when you do a good job for your clients.

08/30/2008 07:52 AM by Realtor-Seminole, Florida - Stavrula "Sam" Crafa, GRI, eAgent (Keller Williams Realty)


Good for you and I'm happy your clients finally saw the value in what you did for them.

08/30/2008 08:12 AM by Sheila Reeves (KELLER WILLIAMS REALTY)


Congrats  Ginny its always great when you can take care of a good client.  Posts like this show how important customer service, rapport and pricing really are. Thanks for sharing.

08/30/2008 08:17 AM by Justin Ukaoma : Kansas City Real Estate & Investing (Vizion KC)


Ginny that is what this is all about.  Making the client happy.  They may have moved but, you can bet any friends they still have in your area will know your name in the best way.

08/30/2008 08:29 AM by Larry Story Real Estate Greensboro, NC Triad (Coldwell Banker Triad of Greensboro)


THanks for the great story.  Seems like many of our deals have to almost crash before they close.

08/30/2008 09:23 AM by Robert Worthington (Worthington Realty)


Good for you!  Educating our clients about today's market is so important.  Their expectations are then more reasonable and you can set the price at a marketable price.

08/30/2008 10:02 AM by Ruby Scheer - MBA, ABR (REMAX by the Water)


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Real Estate Sales Person: Ginny Warsaw, e-Certified (Prudential Rand Realty)
Ginny Warsaw, e-Certified
Warwick, NY
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Prudential Rand Realty

Office Phone: (845) 986-9898 Ext.: 224
Cell Phone: (845) 258-0871
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