I hadn't thought much about our dispatchers at the end of the 911 line but they have a heck of a job and mostly go unnoticed until something goes wrong. 

In Virginia Beach they work in a two year old building that has a quiet room for for call takers to decompress after stressful situations.  It seems that the dispatchers field over 1300 calls a day compared with 60 back in 1969.  Wow what a huge difference. 

Back then you had to ask the gasping man for his address, today a computer gives them the information and much more. 

There are some vacancies that need filling.  If you want to become a dispatcher, prepare to spend 10 weeks at an acadamy before you get on with the job and don't forget you get the quiet room. 

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