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If you haven't already noticed, down at the bottom of your ActiveRain screen is a new feature tab/link entitled "Help/FAQ"

This tab actually directs you into a modified group that will be moderated by some ActiveRain heavy hitters - Brad Andersohn, Jeff Turner, Jason Crouch, Mike Muellar, to name a few.

Here is the purpose/vision for this group:

    • The purpose of the 'HELP/FAQ' group is to provide our fellow members with helpful advice and answers to commonly asked questions about all things ActiveRain/Localism.

You don't have to be a member to access all the valued articles contained here.

    • A number of veteran ActiveRain Members have been selected to help moderate this Group and determine/monitor the content that will be stored here.

If you wish to contribute an article that will benefit our membership and is relevant to the purpose of this Group, join the Group, publish your article to your own blog, and then contact one of the Group Moderators to have your article considered for inclusion.

    • Contributors must either pose a meaningful and valid question (FAQ) concerning a function/feature of ActiveRain/Localism, and along with the question, provide a practical and detailed response/answer; or offer a tutorial regarding a feature/function of ActiveRain/Localism.

All posts shall contain the tags: 'help' and 'faq'

    • In addition, the following tags will also be used, if applicable:

'tutorial'  'profile'  'blogging'  'how to'  'localism'  'outside blogs'  'referrals'  'groups'

    • The submitted posts shall contain only information relevant to the question/answer or tutorial. Any self-promotional information within the body of the post, i.e., links, website, contact or subscribe buttons, shall be kept to a minimum.

Posts submitted to the "HELP/FAQ" Group are subject to review, and may be modified or deleted, as determined by the Group Moderators.

It is our intention to make this modified group THE primary destination for answers to all questions concerning the functions and features of this platform. As always, the input of our membership is welcomed and greatly appreciated.

Rich Jacobson, Community Builder

 

65 Comments on New Feature - the "Help/FAQ" Tab

Sounds great, Rich. This will be wonderful to send new members too as we welcome them. Rock on.

03/14/2008 04:06 PM by Missy Caulk-Ann Arbor- Realtor(R)- Ann Arbor Real Estate (Keller Williams-Ann Arbor)


Hey guys thanks for pointing that out didnt even notice it was there. That was a much needed and great feature that you have added. I am going to check it out now!

03/14/2008 04:13 PM by Orlando & Lake Mary Real Estate Agent, First Time Home Buyers & Luxury Homes (RE/MAX Central Realty)


Rich,
Oh goody!  This sounds like a great addition and a way to help members learn how to use Localism.  You guys are on the ball.

03/14/2008 04:24 PM by Cynthia Tilghman, Realtor® Onslow County NC Home Specialist (Kingsbridge Realty, Inc)


Great New Feature! You AR Dudes ( and dudettes) are great! Next time I have an idiot question (FAQ) I will search for answers there!

03/14/2008 04:26 PM by Christine Bohn, ABR, e-Pro, GRI~Gainesville, FL Realtor® (RE/MAX Professionals, Inc.)


Very nice new feature. You guys are doing a great job with AR. Thank you

03/14/2008 04:54 PM by Richard Lecinski (Long Realty Company)


Great idea.  You guys rock!  (Are there any girls in this sandbox?  I can think of a few who could run with these boys.)

03/14/2008 05:21 PM by Margaret Woda, Crofton Maryland Real Estate (Long & Foster REALTORS)


Rich,

 All help tools and FAQ's are greatly apprecuiated. I want to become as adept at using AR as I possibly can!

Thanks!

03/14/2008 05:45 PM by Richard Weisser Coweta Fayette Real Estate ERA United Realty


Rich - I would have missed it if you hadn't pointed it out. Great addition and we'll be sure to refer new members to that are - and I'm sure each of us will find some questions for it as well.

03/14/2008 05:52 PM by Sharon Simms St Pete Florida CRS CIPS CLHMS (RE/MAX Metro)


Margaret - Nicole Rae is in the sandbox with us, and does an outstanding job of helping to make the Rain such an awesome place to be involved.

03/14/2008 05:57 PM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


Howdy Rich

This is a fine thing Y'all are doing for all the members of

Active Rain for sure.

Thank you.

Have a good one

Dale

03/14/2008 05:58 PM by Dale Baker, Home Inspector- in NH & VT (Baker Home Inspections and Consulting Service)


Rich - Thanks for the opportunity to help get the new group/feature launched.  I hope you have a great weekend.

03/14/2008 06:01 PM by Jason Crouch, Broker - Austin Texas Real Estate (Austin Texas Homes, LLC)


Sounds like the answer to a newbie prayer... all the most important AR resources in one place!

03/14/2008 06:12 PM by Candis Hidalgo - ClassifiedFlyerAds.com Real Estate Marketing (Classified Flyer Ads .com)


Rich this is one of the better ideas that ActiveRain has come up with since I have been on here, but it is going to interesting to see just how many try to Post their listings to this group :)

03/14/2008 06:28 PM by George Souto (McCue Mortgage Co.)


Rich,

Thank you for pointing that out.  I was looking for the help button the other day and couldn't find one, and was too embarrassed to ask.  I have seen it in the past, but it wasn't where I thought when I looked. 

03/14/2008 06:31 PM by Bob Cumiskey, US Army Retired, Your Sun City Center, Florida ~ Realtor (A 1 Connection Realty, Inc.)


Thanks for always working to improve this website.  This is great news as usual.

03/14/2008 06:54 PM by Rob Arnold, Florida Realtor / Investor (Sand Dollar Realty Group, Inc.)


Seems like a great idea for new members as well as those of us who might need a review.  Thanks for the efforts to improve Active Rain.

03/14/2008 07:12 PM by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC)


Thanks for the update.  I especially appreciate how the questions are handled.

03/14/2008 07:30 PM by Laurie Logan-South Central WI Real Estate (RE/MAX Preferred - Broker Manager)


I think this is an excellent idea. There are so many ins and outs of Active Rain. Great resource!!!

Pepper

03/14/2008 08:18 PM by Mesa, Arizona Real Estate *** Teri Ellis, Broker, ABR,CRS,GRI,ePRO,MRE (Homes Arizona Real Estate LLC)


This is a great idea. I know I will be there learning as much as I can.

Thanks

03/14/2008 08:29 PM by 2 Blue Chip Mortgage


Sounds like a grand idea. Look forward to seeing how it develops.

best 

03/14/2008 08:44 PM by Gary Bolen (CRS) Lake Tahoe Real Estate Information (Dickson Realty - South Lake Tahoe)


Rich,

What a wonderful idea.  I look forward to being able to access the wealth of knowledge of the AR heavy hitters.

03/14/2008 09:40 PM by Fran Gatti - Realtor® Crescent City CA Real Estate (RE/MAX Coastal Redwoods)


Cool, now we'll have to see if I can do anything other than stir puddin' and tick off the NAR...

03/14/2008 09:45 PM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


Cool, now we'll have to see if I can do anything other than stir puddin' and tick off the NAR...

03/14/2008 09:48 PM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


Cool, now we'll have to see if I can do anything other than stir puddin' and tick off the NAR...

03/14/2008 09:48 PM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


Cool, now we'll have to see if I can do anything other than stir puddin' and tick off the NAR...

03/14/2008 09:49 PM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


This is quite an exciting new addition to Active Rain.  I have been working on a localism post and I am excited to have a resource to learn more.  Thanks to our heavy hitters for taking the time to create and monitor this new group.

03/14/2008 09:57 PM by Joan Whitebook, ABR,e-Pro,CEBA Southern New Hampshire (Buyer's Option Realty Services)


This is a wonderful idea Rich and thanks goes out to the heavy hitter ARs that have agreed to take on the task of being moderators.

03/14/2008 10:14 PM by Jill Wente - Spring TX Real Estate (Prudential Gary Greene)


That is a great idea. The features around here just keep improving. Thanks.

03/14/2008 10:20 PM by Tigard Oregon Real Estate >> Wayne B. Pruner, GRI (Oregon First)


Great idea! Love the picture used! Will be great to give the link to someone new!

03/14/2008 10:35 PM by Jo Soss | Bremerton WA Real Estate (Skyline Properties, Inc.)


This is a really good idea. I am sure we will get some value out of this one!

03/14/2008 10:36 PM by Team DiMuria, Katy Texas Realtors (Prudential Gary Greene Realtors)


Great idea Katy!  I love your graphics too!


03/14/2008 10:47 PM by Debe Maxwell (Helen Adams Realty)


If it weren't for this post I wouldn't have noticed the link. I think it would be better to put it on the top menu in place of Q&A. There is some great content in this group, and it deserves more prominent positioning.

03/14/2008 10:56 PM by John Novak - Las Vegas and Henderson NV Real Estate (Keller Williams Realty The Marketplace)


Thanks for posting. I am so glad this became a featured blog so that it came to my attention. I am very pleased to know that we have a source for meaningful responses and advice.

03/15/2008 12:31 AM by Vickie Nagy, Realtor, Specializing in San Ramon, Danville & the Tri-Valley! (Empire Realty Associates)


 

 

  Hello Moderator Baker:I am a newbie, I had my 1st blog deleted from this group and I am trying to understand why so I won't make the same mistake again. I did go thru the FAQ's to figure this out so I wouldn't bother you. Please explain why my topic didn't fit? Are we only supposed to introduce ourselves on this site? (I still need to do that) I apologise for not following the rules. Can I send my blog you deleted to another site? How do I resend it?

03/15/2008 01:09 AM by WINDY HIXSON~Riverside Ca~Tarbell Realtors (TARBELL REALTORS)


Rich i'm relatively new here at AR, but This is a great idea for the young and the old.

03/15/2008 01:23 AM by Clark Garrison, "LOAN MODIFICATIONS" (Taylor 1 INC)


This is yet another great idea.  It should be beneficial for all how participate as a poster or member gaining knowledge.

03/15/2008 06:32 AM by Scott Guay Ocean City and Ocean Pines Maryland (Coldwell Banker Residential Brokerage)


Heavy hitters? I hope you arent bring up someones weight:) That means I won't qualify:)

Excellant idea and I'm sure newer members will find this helpful if they take time to read.

03/15/2008 07:26 AM by Neal Bloom-Realtor ® Assoc.-CRS-Weston FL (RE/MAX Premier Associates)


I had missed the new link, but will go check it out and see what's there.  Thanks!

03/15/2008 07:54 AM by Judi Barrett (Integrity Real Estate Services)


Once again AR stepping to the plate to ensure the experience here is a great one, thank you.

03/15/2008 08:20 AM by Dan Brudnok - Realtor, e-PRO, ABR, CSP - Chester County RE Professional (Keller Williams - Exton - PA License Number #RS225179L )


Great idea - I like that it is being closely monitored to keep it relevant and helpful.

03/15/2008 10:06 AM by Steve Scheer - Denver Real Estate - Highlands Ranch Real Estate (RE/MAX Masters, Inc.)


I've been looking for a feature like this since I first joined. This is great, very helpful. Thank you!

03/15/2008 02:59 PM by Jim Starwalt - Grayslake, IL REMAX Realtor (RE/MAX Center)


You guys are always adding more and more to this site.  Thanks for all your hard work!

03/15/2008 03:41 PM by Jim & Maria Hart ~ Charleston, SC Real Estate (Agent Owned Realty)


That is awesome. Everyone needs a little help sometimes. So much has changed since I first joined. I love it!

03/15/2008 06:11 PM by Christy Powers - Pooler, Savannah Real Estate Agent (Keller Williams Coastal Area Partners)


Windy:  What group are you referring to? Which blog post of yours was deleted?

03/15/2008 06:51 PM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


Rich,

Fantastic idea.  You guys are finding some great ways to answer all the questions and get everyone on a level playing field.  Thanks!  BTW, I love Margaret Woda's comment... girls in the sandbox!  She's right, there are some great bloggers of both genders. Looking forward to reading FAQ posts.

03/15/2008 11:00 PM by Century 21 Ryan Realty


Another great resource place....cool!  At least it will have loads of info and help for members....

03/15/2008 11:09 PM by Celeste "SALLY" Cheeseman (RA), e-PRO HAWAII Relocations & HAWAII Real Estate (Century 21 Liberty Homes -Mililani, Hawaii)


 

  HELLO RICH: Nice to meet you! Thank you for following up on my question. No one seems to give me answers.  I try to find the rules & regs but I get lost in the maze of all the information.  My blog was in the newbie group. My title was  $$$ 10,000 $$$ for door knocking? Could you please explain what I did wrong so I can be included in this community.  Thank you again for helping this newbie out.

03/15/2008 11:27 PM by WINDY HIXSON~Riverside Ca~Tarbell Realtors (TARBELL REALTORS)


Windy:  If you post to a group, and it gets deleted, typically it means that your post didn't meet the criteria for posting to that particular group. In the instance of the AR Newbie Group, articles that are contributed to that group are usually ones that contain tips or advice to new members on how to use this network and its features/functions effectively. I believe that there is a link that gives posting guidelines in the left hand sidebar in the group. We are attempting to compile as many answers here in this group as possible, to make all the rules and regs much easier to find. We just started this group, so it will take a little time to move all the information here. Feel free to look me up and e-mail me with any questions you may have.

03/16/2008 01:21 AM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


I know I'll be using the new feature.  I'm new to AR and I'm absolutely loving it already.  There is just so much to learn on here.  I can't seem to tear myself away.  Thank you for such a wonderful site!

03/16/2008 03:09 AM by Denise O'Dell ~ CA Mobile Notary/Loan Signer/REALTOR® (SANTA CLARITA MOBILE NOTARY)


This is going to be very useful for new members!  I know that when I referred some new members to AR, it was difficult to get some of them to understand how to get started.  This will make it much easier.

03/16/2008 07:56 AM by Brian Schulman - Your Lancaster County, PA Real Estate Professional (Coldwell Banker Select Professionals)


Thank you for wanting to help others.  This is a great site.  I will be asking questions when they come up.

03/16/2008 09:40 AM by Susan Jackowski Orange County New York (RJ Smith Realty)


Rich, I joined your Help group so I could link posts to and from the Newbie Group. One question, How does one submit a post or question to your group? It appears that most members cannot post???

03/17/2008 08:34 AM by Karen Hurst ~ Real Estate Broker ~ Warwick ~ Rhode Island (Storm Realty LLC)


I never clicked on it until you brought it up, why I don't know, but I'm sure glad I did now. I have often found that if you have a question odds are good it's been asked before. Thanks for the tip.

03/17/2008 02:12 PM by Fox Cities Real Estate Hotline--- Bob Edwards- Appleton, WI (Coldwell Banker- The Real Estate Group)


Rich I think this help/FAQ button and I are going to become very close friends - cheers!

03/18/2008 04:24 AM by Teresa Berry (Dream Home Real Estate Inc)


Thanks for pointing this out.  I had not noticed it.  I guess I had my head in the....

03/20/2008 09:49 AM by Rosemary Brooks -Mother & Daughter (866)-750-8282 (Family Realty Group - 866-750-8282)


Cancel my question above. I read the guidelines!!!!:)  Talk about the pot calling the kettle black:)

03/20/2008 10:12 AM by Karen Hurst ~ Real Estate Broker ~ Warwick ~ Rhode Island (Storm Realty LLC)


Thanks again for the excellent information.  Thank goodness someone is looking out for us who do not pay attention.

03/22/2008 12:39 PM by Sonya Rosser (ERA Buckhead Realty)


A welcome addition to the site. What happened to the server the other day? -Charles

03/27/2008 05:26 PM by Jacqulyn Richey - Las Vegas Real Estate (Prudential)


Charles - Bob Stewart had a bunch of buddies over for the NCAA Tournament, and they spilled beer all over one of the servers.

03/28/2008 12:34 AM by Rich Jacobson ~ ActiveRain Community Builder (ActiveRain Corporation)


Rich.... Thank you for the info.... Active Rain continues to do great things for the members !

03/28/2008 01:50 AM by Roland Woodworth "Clarksville-Fort Campbell Area Realtor" (Exit Realty Clarksville)


Rich,

Nice group.  I LOVE the guidelines! This will remain helpful with no ads, etc.

03/28/2008 02:55 PM by April Hayden-Munson Realtor, Southeastern Wisconsin (RE/MAX Realty 100)


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