I am one of those that rarely gives feedback anymore.  When I answer honestly, agents seem to want to tell me why it's great, more than they want to listen to what they need to do to improve.

Also, if I say it's "priced right" and then I have a buyer, aren't I hurting their negotiation?  Just because I don't have a buyer for it today doesn't mean I won't have one tomorrow.  Playing my cards for the purpose of "helping the seller" is wrong, wrong, wrong.  It is my job to help the buyer, not the seller.

I'll be honest.  Giving feedback to someone else's listing doesn't make me money.  I have better things to do with my time. I will always give feedback when asked, and I have found that the agents who I do give feedback to are more likely to give me their feedback when the roles are reversed. 

Personally, I wish all requests were via email (and I do give feedback by email every time) because the phone calls are always at inconvenient moments.  My phone rings enough.  In fact, I would prefer text messaging for these non-money making parts of this job.

Homefeedback.com is a good provider and if you have the sellers enter the info from the agents business cards after a showing, the fault is not yours when those agents don't reply...

Also, no feedback, is feedback.

Yes, it happens too often where you and especially your sellers expecting a feedback. However, the key is  "be persistent" - even with Real Estate Agents and always thank them for feedback you received.

Hi Ardell,

I guess I never really thought of it that way.  I for one, would rather you tell me...and the seller, what they need to improve.  You don't necessarily have to comment on the price if you think it may hurt your negotiations with a potential buyer later, but maybe a comment or two on what they liked and didn't like would be helpful.  Do you ask for feedback on your listings/showings?  Thanks again for your comments.  Sheri

Hi Sandra,

Thank you for the comments.  Actually text messaging is a really good idea.  I always feel like I am imposing when I call.  Thanks again.  Sheri

If you must call, make sure your number isn't blocked.  I never answer blocked numbers.  If it's a sign call, they need leave me their contact info. 

I seldom request feedback anymore unless I know the agent. The majority of the time, I know why the house isn't selling, its just got to sit on the market for a while to convince the seller to do what I asked-whether in repairs or price!

If asked for feedback I will always give it when time is convenient, but my feedback will be very vague for very much the same reasons as Ardell.

I am new to AR, but not to real estate...and interestingly enough, I wrote my second post on AR today and it was on this very same topic. A responding Rainer suggested that I read your blog and search for others on the same topic...which I didn't realize seemed to be such a hot one. Like you, when I list homes, I appreciate feedback, which is why I have contracted with homefeedback.com. In reading the responses on your post, I was actually surprised that most said they don't give feedback for the reasons they mentioned, as I was under the impression that "cooperating" meant just that...I never badger an agent, but do think that as professionals, if someone sends an email or text requesting feedback (good, bad or ugly) it is only common courtesy to respond. Unless all the agents out there are Buyer's Agents, I would wager to say that one day, they'll be asking for feedback also.