As Real Estate Professional's in Baltimore County, Harford County, and Cecil County area, we are always looking out for our clients needs first and foremost. With that said, let me begin the story here.........

A few short weeks ago, we were working with a non-contingent buyer, who was eager to get into a new home. She knew what she wanted, and was excited to begin the process of making her dream home a reality. We work hard for our clients, putting their needs and wants above all else. We strive to provide them with the most excellent customer service, and WOW them, so they feel confident to reommend them to their friends and family.

New construction was extremely important to this buyer, and I did the research on the new construction communities available in the areas of her interest. Taking her to the Autumn Run community, in Harford County, located in Abingdon, her decision was made.

Autumn Run offered everything she was looking for in the price range she was comfortable. Shortly before bringing this buyer to the sales center, associates from Gemcraft Homes, and the Autumn Run Community, hosted a breakfast at our Long & Foster office. They met us with the great incentive of a $5000 bonus if we in fact brought a buyer and settled before the end of the year.

Excited about meeting and excited about meeting and exceeding the needs of our buyer, and recieving a generous bonus was extremely exciting for us. We now knew we would be able to provide our four children with a wonderful Christmas. Until the day we were to write the contract......

Calling the sales center to verify the time and the place to meet to write the contract, I also inquired to verify commission and bonus. That is when the Grinch of Gemcraft was revealed! Mr. Salesman, as I will call him, informed me there would be NO BONUS due to the fact that the price of the home had been reduced prior to us finding the property. How does that affect my bonus?? How does the Grinch of Gemcraft lowering the price of the home prior to our interest affect my bonus??

There was never a decrease of the price or negotiations to lower the price between our buyer and Gemcraft. There was no additional incentives offered to my buyer other than the $10k towards closing they were offering throughout the community.

MR. SALESMAN has a solution! He offered me to take half of my buyer's 10K in closing help to pay my bonus. Wasn't that nice of the Gemcraft Grinch. The Grinch had the nerve to call us GREEDY. We are not greedy, we wanted the monies that were offered in person, and on flyers associated with the community.

This property was not a resale. This property met the criteria which was listed and discussed in our office, amongst our agents. ANY HOME IN THE AUTUMN RUN COMMUNITY. Buyer's beware. Agents beware. We brought a non contingent buyer to Gemcraft Homes, settled in the 10 days they requested (or else they were going to add a hefty monthly carry over fee), and gave them the increased deposit they demanded.

Let the Grinch be known... Gemcraft homes are the Grinch that Stole Our 4 Kids Christmas... There may not be all the extravagentgifts under the tree this year due to them reniging on their deal, at least we have a clear conscience. We looked out for our buyer, and did not sway her not to buy the property even after they refused to pay us. We provide excellent customer service.

DO NOT TAKE A BUYER TO GEMCRAFT! DO NOT TRUST THEM! DO NOT TRUST THE GRINCH! I GUESS GEMCRAFTS HEARTS ARE JUST THREE TIMES TO SMALL!!

Gloria & Mark Price

Long & Foster Real Estate